--- title: "Workamajig Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workamajig. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workamajig is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/workamajig-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Tracking Software](https://www.softwareadvice.com/project-management/time-tracking-comparison/) / [Workamajig](https://www.softwareadvice.com/project-management/workamajig-profile/) / Workamajig Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/workamajig-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/workamajig-profile/alternatives/) # Workamajig User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 349 ### Secondary ratings - Ease of use: 3.3/5 - Customer support: 4/5 - Value for money: 3.8/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 87 reviews (25%) - 4 stars: 143 reviews (41%) - 3 stars: 91 reviews (26%) - 2 stars: 24 reviews (7%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The software is incredibly comprehensive, and frankly I love that I can use only the features that make sense to me: timesheets, bookkeeping, basic project management, purchase orders, vendor and client invoices, payments, credit cards, etc. - Coupled with exceptional customer support that is responsive and knowledgeable, this tool not only meets expectations but consistently exceeds them, making it an invaluable asset for agencies seeking efficiency and scalability. - For me, it stands out as a truly versatile and flexible software solution, that can frankly be used to meet the unique needs of even non-agency organizations. ### Most mentioned cons - Customizing templates for invoices and estimates is a great tool but there are a lot of options that can make things confusing. - Third, as a design firm we found that producing client facing material was difficult because of the lack of a lack of control over the look and feel of documents. - Hard to see the front screens - a bit blurry and couldn’t always follow along on our laptops - some speakers moved quickly. ## Workamajig customer reviews Showing reviews 1-25 of 349 (page 1). ### We Give Workamajig Two Thumbs Up - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered We have have extremely positive things to say about WMJ. Based on the past systems we have worked in, we are very pleased with the performance and efficiencies we have gained. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workamajig is the best platform we have used for combined agency project management and centralized accounting. It provides a great value for the money and great customer support and training. #### Cons Sometimes it is hard to actually talk to a person. While support tickets are answered quickly and training calls are easy to set up, sometimes it is easier to chat about an issue that try to explain in an email or wait for that training call. --- ### Essential for Maximizing the Tool and Idea Generation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Spending a lot of time still managing the tool rather than managing my projects. I like the tool as a pm but challenging to engage the rest of my agency and sell them on real-time reporting, automations and resource management potential. Not there yet! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Meeting others of similar org size and type and sharing how they use the tool. Also loved the “workshop” time to talk to so many great pm trainers all in one place. Loved Humphreys and San Diego. #### Cons Hard to see the front screens - a bit blurry and couldn’t always follow along on our laptops - some speakers moved quickly. Consider 2 pm bootcamps a year for Fall and Spring to capture those just starting with tool and those more established. --- ### Great job WMJ team! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It’s been great so far. I am excited to dive deeper on more one on one training. There are a lot opportunities for customization which I love. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Re: bootcamp: The laid back atmosphere. Level of engagement. The setting. Keep it in a warm city. The flow of the training was great. #### Cons The training presentations were great. The only critique would be that during the process how to reach each segment would be shown, step by step and with more detail. There are so many options on the bootcanp homepage to choose from to get to the segments for each training. It has hard to fully keep up the pace. --- ### Workamajig Just Works! - Overall rating: 5/5 - Reviewer: Michael G. - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Terrific experience. Like I said above, this software meets all my needs and is usable for a small agency like mine, even though it's capable of servicing much larger firms with sophisticated features that I don't need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using Workamajig since 2006 to run my small agency which over the years has included between one and ten employees. The software is incredibly comprehensive, and frankly I love that I can use only the features that make sense to me: timesheets, bookkeeping, basic project management, purchase orders, vendor and client invoices, payments, credit cards, etc. I also love that their support team is always ready to clear up any issues I might have and to help me handle unusual situations. Very professional and friendly. #### Cons Sometimes there are technical issues that should be cleared up but the engineering team has other priorities. There's a little too much mousing and clicking required to get to some forms or pages. And I wish there were more capabilities for doing repetitive things in a batch mode applying to multiple projects at the same time. --- ### Workamajig is reliable and easy to use. - Overall rating: 4/5 - Reviewer: Craig Paul T. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I used this product for over 6 years, in a traffic/workflow capacity. I liked how quickly I could set up budgets and projects and move them through our Creative Agency. #### Cons Often limitations in database reporting when it came to pulling dollars vs. hours spent. I often work with [sensitive content hidden] @ Workamajig on deep, detailed reporting, which, to her credit, she was great in helping me achieve. --- ### Good Project Tracking Service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive. The system has allowed us to expand tracking capabilities and also integrate with more robust reporting using Power BI to show trends and forecasting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good response from support. Drag and drop UI with schedule adjustments. Ability to interface with other systems via API. #### Cons Some features could use a UI refresh like emails. More granular security controls for Creative Users - ability to prevent schedule editing or completing tasks not assigned to a user's service/role but still allow task commenting. --- ### A very robust system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered The overall experience has been pretty good, I appreciate what I like to call "more than one way to do some things or search for items". The uniqueness of some agencies would need to be better understood by the support team, so that Workamajig can be more useful to everyone that utilizes the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I appreciate the intended functionality of the program for project maintenance and accounting. It is very user friendly once staff is properly trained on how to use it for their positions. #### Cons I would like to see the support team have a better understanding of how "unique" functioning compnaies with multiple G/L accounts and multiple departments within those accounts work, in order to be more supportive. The system administrators will also need a better understanding / training on permissions, as it can sometimes become difficult to understand which ones assigned to certain security groups allow staff memeber to view certain screens. Also, it can sometimes be a little confusing as to which permissions are linked to more than one setting. --- ### A Reliable Solution for Creative Teams - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Creative Alliance has been using Workamajig for over eight years, and it’s been a reliable, all-in-one solution for our team. It excels at project management, helping us keep workflows organized and on track, while also offering strong accounting tools that streamline budgeting, billing, and reporting. Having both project management and accounting in one platform has made our operations more efficient and cohesive over the long term. #### Cons The interface can feel a bit dated and has a learning curve for new users, especially when first setting up or navigating advanced features. --- ### It's been a good 5 years - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I give Workamajig 4.5 stars. Using it has been incredibly helpful to our company. I particularly liked the reporting tools which were, perhaps, the most valuable part of WMJ. That said, reporting is complex and often challenging, and I hope you continue to make reporting improvements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros From purchase through 5 years of use, Workamajig has been a good experience. It's powerful but still easy to use and doesn't require complexity you don't need. When things were too complex for our experience, WMJ support has been there for us. #### Cons I think the biggest negative was the lack of integration with QuickBooks. Our accounting staff found deal breakers in WMJ's accounting tools. Since we couldn't share data with QuickBooks, there was a break between WMJ and accounting. Secondly, updating data for projects with frequent changes (dates, hours, dependancies, etc.) was too cumbersome to be truly functional. Third, as a design firm we found that producing client facing material was difficult because of the lack of a lack of control over the look and feel of documents. Perhaps there could be integration with existing tools (Adobe, MS Office, etc.) to correct this? Beyond this, the issues were more like quirks with the system or interface. --- ### Ideal tool for agency management and reporting - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have really enjoyed getting to work with and to know some of the key client support and development personnel. It is such a breath of fresh air to be able to connect with such folks and work alongside them to continue to improve the Workamajig software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Prior to switching to Workamajig, I was an advanced user of a competitor's platform. Now that I have used Workamajig for over three years, I can confidently say that Workamajig's software rises above the "crowd" of software tools geared toward agency's needs. For me, it stands out as a truly versatile and flexible software solution, that can frankly be used to meet the unique needs of even non-agency organizations. As an all-in-one platform, it consolidates essential functions into a single, streamlined system, eliminating the need for multiple disconnected tools. Another aspect that I find impressive is the Company's commitment to continuous improvement—regular monthly updates and feature enhancements which I look forward to receiving. The development team is very responsive to suggestions and is laser focused on ensuring that users always have access to the latest innovations. For example, we have been able to implement several customized API connections. Coupled with exceptional customer support that is responsive and knowledgeable, this tool not only meets expectations but consistently exceeds them, making it an invaluable asset for agencies seeking efficiency and scalability. #### Cons As a fairly new and evolving software tool, there is some functionality that can benefit from improvement, however, these are what I would consider "icing on the cake". The core functionality needed to manage and report on agency results is alredy there. In my opinion, a couple areas of improvement relate to dashboard and foreign currency. Granted Workamajig is making progress and investing in improving those, it is unrealistic to expect it to compete with visualization platforms like Tableau and Power BI. Foreign currency is another specialized area that probably does not apply to most agencies. Current functionality in that area is adequate but can benefit from additional flexibility to meet GAAP reporting requirements. --- ### Workamajig - The All-In-One Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We think our tenure with Workamajig speaks to the quality of the product they provide our agency. We've been in the system now well over 12 years and continue to be impressed by its ability to be a true all-in-one software for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is unmatched. The personalized approach to their customer support is one of a kind, and I've never had a question go unanswered. Their willingness to take feedback and make changes based on the needs of their users is highly commendable. #### Cons The cons have nothing to do with Workamajig themselves, and everything to do with us not using the system to its fullest potential. It truly is the all-in-one package for marketing agencies and creative teams. --- ### Director, Finance - Overall rating: 4/5 - Reviewer: Angela M. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Support - our account manager is phenomenal in knowledge and customer service. Workamajig allows generous flexibility with customized reporting. #### Cons Customized Paths - While Workamajig suggests "the way" to use the tool, there are multiple setups and options to customize the environment. This can cause unintended results and a spiraling of confusion as to how to adjust without causing more unintended results. --- ### Great Product for Advertising Companies! - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All contacts, invoices, accounting was processed with Workamajig with the exception of payroll. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I liked that it was totally geared towards the advertising profession and once you understood how it "thinks" it was ok to use. #### Cons I felt it was a little non-user friendly and it took a while to learn it's functions, which is tough when you are on your own to figure it out most of the day. --- ### Workamajig Review - Small Agency - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I did not roll this tool out to our team but inherited the management of it. I think WMJ has a lot of smart capability and functionality. It has been a bear to learn on my own but I can tell that when implemented correctly, it could be very helpful for an agency. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the possibilities with Workamajig. I can tell that the team that developed this product thought of everything that a project manager or agency could need for the intake and execution of a project. I also like that the finances are tied to this project system. This is game changing for the agency. #### Cons 1. Because of the vast amount of customization available, it is difficult to figure out the best way to use the tool in our agency. Shifting from a simplified project management system to Workmajig is tough. Additional training resources are needed. One PM bootcamp per year isn't enough and I wish we could have a "re-onboarding" for new agency members that are tasked with managing the system. I love our account manager but she is hesitant to tell us the "right" way to do something in our system. Our team is only using a small percentage of the capabilities within Workamajig because we don't even know how to start using all the other functions. I wonder if this tool is right for our agency or if we need something a little less involved. 2. It is difficult to quickly see what is happening within a project's budget. I think part of this is due to how our agency is currently using the tool but to see a review a project budget, our team has to toggle between multiple views to get a sense of what is going on with it. The reporting center's reports aren't client facing and requires a lot of PDF editing. Our team tracks budgets in excel due because WMJ doesn't give us a clear look at this. 3. Data syncing/loading errors. WMJ seems to always have issues loading. The to do board times out frequently. We are not sure what is causing this but every week there is a teams note sent out from the creative team asking if anyone else is having WMJ loading issues. We've brought this up to the support team before but haven't received a solution yet. We'll stay hopeful that we figure out what is going on here! 4. Not mobile-friendly - hard to keep an eye on project status from your phone. --- ### Timesheet police - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It definitely isn’t user friendly but now that I (mostly) have the hang of it, I enjoy it. I wish there was a way to somehow lock people out if they don’t submit their timesheets though. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how fast the reporting is. It’s a HUGE timesaver! #### Cons How unintuitive it is. You really need to get comfortable poking around and I’m not sure you could be successful without instruction. --- ### We call it Jiggy!! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay! #### Cons The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results. --- ### A dense, useful, but often unituitive task management platform - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Broadcast Media - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success. Fairly customizable, with a ability to create custom and interdependent forms When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability. Notifications settings were easy, and program didn't default to an overwhelming amount of email. #### Cons A fairly steep learning curve. The interface is very text heavy. Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc. No simple and effective way (in our video environment) to store and display media, generate proofs, etc. Search functions didn't live update, making navigating backlogs more cumbersome. --- ### I do not want to leave a title - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Responsive customer service and good support! It sometimes takes a few tries to get a personal response but they are very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Timesheets, Project Manager, Media, all-inclusive agency software is tied into accounting software so we don't need additional plug-ins. #### Cons Media - It would be nice to have insertion order software to not have to manually upload or enter insertion orders that have already been created on another platform. --- ### CACI loves WMJ - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Relations - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent! I always learn new techniques and tricks to help our clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to ask unlimited questions is great #### Cons Sometimes the questions don’t apply and I learn content that I can’t use --- ### Workamajig for Creatives - Overall rating: 5/5 - Reviewer: Nina M. - Industry: Design - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great training team and lots of videos and help available to trouble shoot. We switched over and saw a lot of results. They also offer bootcamps to learn and grow as you identify your needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is specifically designed for agencies in the creative field and addresses the challenges faced by project managers and billing. It saves a lot of time and the reports generated give a lot of quick transparency - they also convert to spreadsheets making it a huge time saver. #### Cons Too many ways to do one thing. Not streamlined enough. Also, not enough warning bells for folks who forget to mark their tasks complete. --- ### Worka-ma-yeah! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Defense & Space - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Is there more to like than the name itself?! Allows team collaboration at-scale… one stop for our teams to keep keep informed and the same point of reference for reporting #### Cons There is nothing to not like. I cannot help that we are in a controlled environment and don’t have ready access to updates. --- ### Workamajig Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I’ve used it mostly for Accounting would like to learn more about it from a PM side. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s an all rounded ERP that covers Accounting and PM with practical use cases. #### Cons Lack of AI integration i.e a chat box that can guide you and help resolve queries. --- ### In-House Project Management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered It has taken time to get used to the program. We use the program mainly for job tracking and trafficking. Now that I have individuals to work with, I look forward to where we can evolve to. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The potential that this program has is vast and thought out. I like that we as customers have a voice in aiding in the evolution of the program. I am fairly new to the program and I appreciate the continued education. #### Cons Not being able to customize the top portion of the project request form. This could be training or working with our account rep however. --- ### Did not meet our needs - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 1/5 #### Pros It was nice to be able to upload documents to a project and proof directly within Workamajig. We could also see a breakdown report of how many projects from each department we completed, so that bit of data analysis was nice to have. #### Cons Workamajig really didn't meet many of our needs. It felt like a clunky software that was not very user-friendly or intuitive. Adding or deleting a user was challenging. Many of the project/job fields weren't relavent to what we did but we had to fill out the info anyway to enter a project. We wanted to customize different job fields and we couldn't. The way Workamajig organized projects by default was strange. We couldn't really personalize much/any of the software. It was hugely expensive too, even in comparison to other similar software that offers much more features. #### Vendor response Thanks for your honest review. We're sorry this wasn't the right solution for your team. Best of luck to you & your team. Please reach out if there is anything we can help you with. Reuben [: ] Replied November 2023 --- ### Extremely clunky - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Textiles - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you are looking for a project management tool I would strongly recommend looking elsewhere! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Workamajig has all of the core features you'd want in any project management tool. The implementation of those features on the other hand.... #### Cons The user interface is downright terrible. It is clunky, it doesn't refresh when it is supposed to and the load times are extremely laggy. The software is also extremely buggy. I have had many instances where I have definitely entered data only to go back and find that what I entered was missing. It's hard to do anything with confidence when there are this many bugs! #### Vendor response Hi there, Thank you for your candid review of our product, as it helps us to continue to improv. Have you had an opportunity to check out the all new Workamajig Platinum Interface? We've completely rebuilt the product to be more responsive, intuitive and easier to navigate. There's no added costs for platinum and you can check it out at any time by simply adding /platinum to the end of your login url. We've also set up walk-throughs to help you navigate the new interface and can offer free training on the new apps. Please feel free to reach out with any questions at support@workamajig.com - we're here to help! Regards, Hannah Team WMJ [: ] Replied December 2018 ---