Overall the Experience has been excellent

What I like most is the ease of use and how intuitive it is. From day 1 our company adapted quickly to the use. I still think we are not using the program to its full potential. The email notification & diary function is a awesome time saver.

So far nothing has really come off as least likeable.

I am a stereotypical "End User". I just log in to enter my time towards the projects I work on. That seems easy enough, and the only real problem I ever encounter is when the account manager hasn't set up the project correctly. That usually just involves a short conversation with the account manager and they are able to quickly resolve it. In the Platinum version of Woramajig, the time entry feature is even more intuitive and the copy week function is a HUGE timesaver. My supervisors seem to enjoy the ease in pulling time spent on a completed project in order to forecast future similar projects. Overall, this is the best system for time entry I have used at a company, but my experience is very limited. It's much better than paper forms or Excel worksheets.

Web-based software makes it easy to access from any computer. Time entry is intuitive. Ability to copy weeks handy for longer projects. Ability to run reports on project time spent seems robust.

Seems very complicated overall. Ability to search on legacy version seems limited, Platinum seems to have fixed this.

an overview of projects and their due dates organized by tasks.

No longer in flash, it is an elegant design that is easy to read. The customer support is good. They work with you and often bugs are fixed. Projects are clearly sorted by deadline.

It's great for simple deadlines, but It doesn't have any tools to sort out congested schedules. e.g. what software can stop someone from being booked 84 hours in a single work day. It's very manual. updating projects can be time consuming and human error with the interface has lead to scheduling errors. It's not very compatible with other common office programs (e.g. can't get it to sync for meetings in outlook and we don't want to use jig for all our meetings). This means we only use a small portion of the software relating to project schedules and budget. Hard to establish priorities. Some information is hard to find with their interface. (e.g. several clicks to find the task number required to enter your time if you are entering a task that you weren't assigned)

Overall my experience has been great for what I need from the software. The support team is pretty quick to response too.

I love the new Platinum version; it's so intuitive and easy to use. I practically live in Workamajig - it's where I do all of my scoping, resource management, timesheets and insertion orders for various mediums.

I don't like their workflow option. It's confusing and compared to other softwares, it's old school and clunky.

I like how it's very easy to navigate and find out information you're looking for. But mostly, the billing process is so much more streamlined that Clients & Profits.

I really feel like a mobile version of Workamajig would be great!

I try to use it as little as possible. From an interface that makes me pray that future generations never see it, for fear of embarrassment, to a completely average list of features, most of which are completely useless to me, I find workamajig is best and perhaps only suited as a time entry and billing platform. Strip it of all the bloated nonsense and I think you have a much better product.

Budget tracking. Time management. That it can serve as a single source for the entire length of a project, making it easy to track progress over time and locating assets from as far back as the beginning.

The clunky interface. The difficulty of navigation. That anyone can look at any diary post, regardless of whether they are on the job or not. That you can't download all attachments at once. That it still runs in Flash despite Flash being the industry standard from 10 years ago.

It works great for what we use it for now, I've never worked with customer service yet or had an opportunity to explore the full features, but for hours tracking, project management and budget, it works well and does all we need!

Workamajig is quickly being spread across our entire company to be used for budget tracking. project management, and to do lists. The budget tracking and project management is the easiest portion we use right now. It's easy to start a timer on a task, track my team's hours and ensure they are putting the proper work into our projects.

It's a little clunky, the interface is big and complicated. A lot of buttons and access points that makes the whole tool seem overwhelming.

We use Workamajig where I work for project management. Now, I'm not a project manager, and I just use Workamajig to basically enter my time and expenses, and for whatever reason, these simple tasks just seem like a monumentally complex task in Workamajig. Luckily, our project managers are able to take the time to help me figure out exactly what I'm doing, because to me, it's an incredibly confusing system. I will say it's not the worst thing I've ever had to use as an employee. But for a very small team, it just seems like so much overkill to me.

Accessible on most any device. A lot of features.

Incredibly confusing to get acclimated to. The UI can be quite confusing.

I like that Workamajig has so many features. My team uses it for project management, proofing, estimating, and so many other things.

The expansive features can be a double-edged sword. As great as it is to have so many features, it's also a bit frustrating trying to navigate the platform. the onboarding process for this program is a massive undertaking.

I like the Traffic Schedule in the Flash version so you can see your daily/weekly tasks along with your team members. Task Timers ARE THE BEST!!! You can bounce between timers as you work through your To Dos (just make sure you pause your current timer before switching tasks ;)

In the traffic schedule, I would like to be able to select specific people and not just departs. I don't always need to see the schedule of the whole design team, I just want to see one person.

Overall, I find that the software is very easy to use. I use WMJ every day for several different parts of my job and have had no major issues that I can speak to. When things need to be tweaked or adjusted, I am able to get the proper support to make any adjustments that I need to.

I was a little slow to adjust from WMJ classic to Platinum, but the transition went great. Platinum is much easier to navigate through and from a Insertion/Broadcast order creation perspective, I have found that that things are laid out more clearly. From my perspective, it is much easier to use than previous versions. I also like the ability to copy line items for easy editing when creating orders and being able to create an order in the system.

When creating a broadcast/insertion order with several lines, the software can get a little bogged down. With lots of information being uploaded at once I can understand why, but sometimes things lag a bit. I also find that it's difficult to make revisions to orders. I understand that once orders are approved that things get locked in for billing purposes, but it can be tedious to make edits if adjustments need to be made.

We used two separate systems for accounting and project workflow, this was one of the few that pulled them together in a more native manner. If you want workflow software, there are many out there that are FAR better than this solution, and the same can be said for accounting software. But until Quickbooks-like solution or Basecamp-like products natively integrate, this is probably the next best thing.

One of the few solutions that connects time tracking, project management, fairly sophisticated accounting and billing, media contracts, utilization reporting, and more.

Its not intuitive. The products ease-of-use has improved with the latest version, Platinum, but its still not as intuitive as most main stream software. Users/managers of the product need some pretty specific knowledge of the software to get the most out of it.

As a project manager it's been very useful in keeping project information all in one place. I've worked at another ad agency who didn't chose to have Workamajig help custom tailor the system to them and it failed miserably. That's not the case here and it works well.

It's easy to navigate and find what you're looking for.

It's unfortunate that you've decided to stop updating Classic Workamajig. Platinum has some great features, but because it's a responsive site (as it changes size), it's difficult for me to work with on my computer. I can't have two windows open side by side, Workamajig Platinum and another window (which I'm using to enter information from into Workamajig). If I have them side by side, I can't see the information needed in Jig, and Jig continually tries to resize itself and resubmit information via reloading the page when the window is resized. I never had this problem in Classic. Please fix this!

We have been on WMJ for about five years now and are in the process of moving from the legacy product to Platinum as well. We are also moving our accounting over to the platform beginning Jan 1st. Hoping Platinum makes the product better value for us then it has been.

Onboarding was extremely difficult and we never really got it set up the way it should be. We are doing a reboot with the move to Platinum.

We have WMJ and our WMJ team to thank for our organization at our company. It's a great way to track time for our clients and our bosses as well as easy to use.

The ease of using it. It's simple to learn and makes what would be a very hectic workplace , work smoothly.

The amount of steps when assigning a task was greatly improved when WMJ platinum came out. I think uploading files and where the files are stored could be improved. At an advertising agency there are 100's of files uploaded a day and they can be difficult to find and keep track of.

I use the program everyday to enter my time, is easy as long as I know the project number exactly; as soon as I miss a dash or extra space or in any way different from the set name, it takes for ever to find the info. It will be nice that I can add time in the same project line but at different times without opening a new line. The timer works good but once the window is open you can not get it to disappear, even when you stop it. So I don't use it. For my needs is good.

Clear display of information. Unce you learn how to use the basic functions is easy to use.

Not easy to find functions. When a new update is applied, is glitchy. Hard to find stuff.

Once you get up to speed, Workamajig is fairly intuitive. It's also nice that the jobs, time reporting, and billing are all integrated in the one tool.

The most frustrating part about Workamajig is its flash-based nature. The new Platinum solution is missing some critical features for our agency, so I'm not sure if this is a solution for us moving forward.

JIG provides reasonable daily schedule management.

Flash, Flash, Flash. The name of the product is silly really. I am a little embarrassed when a client asks what we use.