--- title: "Worksuite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Worksuite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Worksuite is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/worksuite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Contract Management Software](https://www.softwareadvice.com/contract-management/) / [Worksuite](https://www.softwareadvice.com/project-management/worksuite-profile/) / Worksuite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/worksuite-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/worksuite-profile/alternatives/) # Worksuite User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 90 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 51 reviews (57%) - 4 stars: 26 reviews (29%) - 3 stars: 8 reviews (9%) - 2 stars: 2 reviews (2%) - 1 star: 3 reviews (3%) ### Most mentioned pros - It's an intuitive platform that is flexible and able to customize to our company's unique needs. - Workflows, custom fields and analytics help us keep a close eye on week to week performance of our onboarding teams. - Easy to use and set ups is pretty quick nd straight forward. ### Most mentioned cons - Being required to estimate how many hours someone might be working on any given assignment, and then that number being the default when they go to invoice seems to trip people up. - Our teams are struggling with getting freelancers through the many (sometimes redundant) steps that need to happen for a Worksuite Pay assignment to be live. - When drafting agreements, you are not able to save your work in the preview and go back to the original request to review. ## Worksuite customer reviews Showing reviews 1-25 of 90 (page 1). ### Useful Marketplace - Overall rating: 4/5 - Reviewer: Trinidad M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We seamlessly utilized the platform's marketplace features to offer tasks to freelancers. Once accustomed, the interface proved user-friendly, making task allocation and communication effortless. Notably, the platform facilitated real-time task tracking and ensured transparent financial oversight. It significantly enhanced our daily management and collaboration. #### Cons We encountered a language barrier challenge, which we successfully navigated. Setting up the platform and explaining its usage to freelancers demanded detailed planning. Moreover, configuring the workflows was a collaborative effort involving platform executives, occasionally causing some setup delays. #### Vendor response Thanks so much Trinidad for the feedback! We really appreciate it. Our team is always happy to help you configure workflows and improve education to your freelancers. Let us know if there's any other ways we can help you seamlessly manage your freelancer network at scale! Replied August 2023 --- ### WorkSuite works for me - Overall rating: 5/5 - Reviewer: Leslie H. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's an intuitive platform that is flexible and able to customize to our company's unique needs. Support is usually responsive to help tickets. #### Cons We had some issues updating Workflows and needed to ask for help. #### Reasons for choosing Worksuite Onboarding and recruiting were customizable. Task templates were a big plus for setting up our projects. Contractor database is easy to access to see profiles, manage projects and create invoices/payments. Matching contractors to work and managing work is simple. #### Vendor response Wow thanks so much, Leslie! We really appreciate your kind words, and are happy to hear you're getting value from customizing the Worksuite platform. Anything you need just let us know :) Replied January 2024 --- ### Review - Overall rating: 3/5 - Reviewer: Rebecca K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Worksuite has been useful, but it would be great to see a lot more streamlining of the process and the interface. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The payments tab is fairly easy to use, though it would be useful to see who the invoice approver is at a glance so you don't have to click into the assignment to find that info. #### Cons Our teams are struggling with getting freelancers through the many (sometimes redundant) steps that need to happen for a Worksuite Pay assignment to be live. The interface is not very intuitive for freelancers and managers are often spending large amounts of time walking freelancers through every step of the process, even if freelancers have been through the process in the past. For example, on freelancers' dashboards they can see all assignments where the onboarding workflow has been completed, but it's not obvious where their 'in progress' assignments are. On the manager side of things, I have to click through several different screens to get to the 'full details' of an assignment, which is one of the things I look at most frequently. In general it would be great to have fewer steps to get to the necessary information. #### Vendor response Hi Rebecca, we're sorry to hear about this! As a longtime partner of your team, we strive to continuously optimize the platform for your organization's needs. Would you be willing to do a discovery call so we can learn more about how we can improve these items you mentioned? It's our #1 goal help to streamline your resource management processes, and we'd love to build upon the wins we've had together so far. Thank you for the feedback. - Krystle Replied August 2023 --- ### Great database - Overall rating: 4/5 - Reviewer: Dunja G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, this database helps me a lot #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is customizible, simple and user-friendly #### Cons Some of the custimized features’ implementation process took longer than expected #### Reasons for switching to Worksuite I switched the company and therefore rheir preffered software #### Vendor response Thank you Dunja, it means a lot! Replied July 2023 --- ### Excellent product! Shortlist has streamlined several of our internal freelancer management processes - Overall rating: 5/5 - Reviewer: Justine S. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. A streamlined solution to freelancer management! We used to have a fragmented system that involved using several tools for various parts of freelancer management: onboarding, information tracking, project assignments, performance tracking, etc. We are now able to fulfill all of these duties using one single platform, which drastically cuts our admin time and creates a smoother, more consistent workflow and user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros From an internal perspective, Shortlist greatly reduced our admin time spent on freelancer management and allowed us to centralize many management duties. The platform helped us to streamline freelancer onboarding, information tracking, project assignments, performance tracking, and more. Before Shortlist, we were using several different tools to accomplish what is now done in one single platform! The project assignment functionality was the biggest attraction for us. It's the most robust I've seen, offering several assignment workflows. Our company works on a bidding system -- freelancers essentially opt into potential projects by bidding for work -- and Shortlist seamlessly supports and has enhanced our system. In addition, the platform is very user friendly for both administrators and freelancers. Although the platform offers a robust selection of tools to assist in freelancer and vendor management, the interface is clean, simple, and easy to navigate. The user friendly workflow greatly reduces the potential for confusion or questions, which is vital when working with a large external workforce. Lastly, the Shortlist team is clearly committed to the success of their customers. The team has been extremely communicative, receptive to feedback, and quick to offer helpful insights or suggestions on how to maximize use of the platform. #### Cons There's nothing I explicitly dislike about the platform. However, I'd love to see more customization options, especially in regards to freelancer profiles and the internal performance tracking system. #### Vendor response Thanks Justine, really appreciate this! Replied October 2017 --- ### The FMS of my dreams! - Overall rating: 5/5 - Reviewer: Loryn E. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my scattered processes into one location, and the ability to manage all aspects of a freelancer's work cycle, from on-boarding to assignments to payment, has shaved countless hours off my work day. I think my absolute favorite part of working with Shortlist though has been the amazing team of people devoted to helping ensure that we have the best product to work with. The sales team wasn't pushy, the tech team is always available for help or improvements, and our customer success rep has been an absolute pleasure to work with. I can't say enough good things about Shortlist, and how vastly it's improved and streamlined our processes, and in turn, our own work flows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros *Integration with Hello Sign takes so much pain out of the on-boarding process *Speaking of which, the customizable on-boarding is bar none *Payments are easy to set up and schedule *Freelancers love it *Intuitive set up; you can tell it was designed with the user experience in mind *Amazing responsiveness of team #### Cons Only one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again. --- ### Vital Tool for Our Business - Overall rating: 5/5 - Reviewer: Jessica R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little differently and they have been accommodating to our needs. They are constantly improving their product and it is great to see those updates frequently. The customer service is top notch and everyone is warm and friendly. Most of my contractors are impressed with the system. They appreciate how easy it is to do business with us now that we have Shortlist. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like that this system allows me to keep everything in one place. I used to have information all over the place (emails, Adobe cloud, paper files, Sharepoint, word/excel files, etc). My team used to wait on me for information that they now have at the click of a button. It has streamlined my process so significantly and it costs less than hiring another person to help me. #### Cons One improvement that I would like to see is in the search function. I think it would be great if you could search certain key words in certain places of a profile. For example, in the resume, description or internal notes. It would also be nice to see the keywords highlighted so that it is obvious where in the profile it is located. Being able to preview a document without having to download would be beneficial for my team. #### Vendor response Thanks Jessica! These are some great suggestions for improvement. Let's cover on our next Customer Success check in call. Replied August 2018 --- ### Freelance dreams - Overall rating: 4/5 - Reviewer: ZAiN R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Workflow has become optimized #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Helps with tracking freelancers and project productivity. More efficient communication Makes payments and admin related tasks simple #### Cons Pricing could be more competitive, and it could be better expanded feature-wise. #### Reasons for switching to Worksuite Suited my needs better --- ### Simple, flexible, powerful! - Overall rating: 5/5 - Reviewer: Mat L. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 10000+ employees - Product usage: Used unspecified for less than 12 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Shortlist.co is a fantastically versatile platform that allows easy locating, engagement, contracting and payments of freelancers, consultants and vendors. Very quick and easy to onboard preferred freelancers / consultants / vendors or use their database, a logical user friendly workflow to engage with your preferred for new service or product needs, then compare, rate and award. During the project or engagement period you can even manage to budgets and pay them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 #### Pros 1. Super easy to onboard freelancers, consultants and vendors. 2. Database of over 20,000 vendors if you don't have a preferred. 3. They provide templates for marketing briefs, contracts and response questionnaires. 4. Reminders sent to participating people and or companies to keep things moving along. 5. Easy comparison of responses for a quick award. 6. Budget / financial analysis provided when move into project. 7. Payment through the platform also possible. 8. Service centre to help along the process or add support where needed (covering when you are away on holiday etc). #### Cons Requires some change management to get people to use the tool, but is about 1% of the change needed verses other eProcurement or eSourcing tools, given how clunky and difficult they are to use! --- ### Excellent product - Overall rating: 5/5 - Reviewer: Elliott R. - Verified reviewer: Yes - Product usage: Used unspecified for less than 2 years - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered I've been using Shortlist for over a year now, and have found in extremely useful tool for managing our agency's workforce. I've recommended Shortlist not just for my own company but to other teams that I now consult with. What it comes down to is that it solves a major issue for me when it comes to managing your workforce in one central location. Before Shortlist came around, there wasn't really any decent options to solve this. I notice also that the Shortlist team has made major steps forward with the UI/product design over the last few months. It's looking great and the new clean dashboard design will be a welcomed addition for our team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros - I think value for money - you cannot go past this. It's priced extremely well for software in this category. - Nice design. Lets face it - most of these tools look like they've been design and built by the finance team! Shortlist looks more like an Apple product. - Great customer service. When we first tried it out we were having some small issues onboarding , but Shortlist got straight back to me and helped us immensely. --- ### Slate Review of Worksuite - Overall rating: 5/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Online Media - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been a good one. Freelancers appear to be happy with the visibility they now have and we are happy with the onboarding and payment process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, timely customer support, an efficient onboarding process, and a dependable payment process. #### Cons I would like to have more reporting capabilities without the need to upgrade to the business analytics tool. #### Vendor response Thanks so much James! We really appreciate the kind words, and so glad to hear your team is having a good experience with Worksuite. Replied July 2023 --- ### This system is very confusing for managing freelancers. - Overall rating: 2/5 - Reviewer: Brenna H. - Verified reviewer: Yes - Industry: Online Media - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 2/5 #### Pros I like that you can search the contractor database for people who have already been onboarded. #### Cons Ensuring you've hit complete and tagged the right person across many projects can be confusing for our users, which sometimes results in payments going out late. #### Vendor response Thanks for your honest feedback, Brenna. Sorry to hear the system has been confusing for you. Would you please kindly share more detail so we can improve the experience? Your dedicated account manager works with your company's lead on a weekly basis to make optimizations to your contractor management system for 1000s of users. We'll incorporate your feedback into the weekly calls. Thanks. Replied July 2023 --- ### Pretty good - Overall rating: 2/5 - Reviewer: Elias W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We do our onboarding, vendor payments and contract management with Worksuite. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The support team has been pretty helpful #### Cons Massive upcharging for small features, pricing can be convoluted. Product works so-so, has a bunch of limitations. Very annoying to upcharge (~10k annually) for API access. #### Vendor response Hi Elias, I'm sorry to hear about this. We've discussed with the team internally and reached out to you directly to offer a solution that we believe is fair, regarding the API access. Please let us know how else we can help! Replied August 2023 --- ### Worksuite great for contractor management - Overall rating: 5/5 - Reviewer: Eric D. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is very responsive. Allows for end-to-end contractor management, from onboarding to payments to task assignment. #### Cons Some of the functionality takes some getting used to in terms of understanding how it works, but I wouldn't say it's much more difficult than other software platforms. #### Reasons for choosing Worksuite The functionality is versatile enough to fit our business' specific needs. Other platforms were too rigid. #### Vendor response Thank you Eric for the kind words, it means a lot! We're so glad to hear your team is managing contractors more efficiently with Worksuite. Please feel free to reach out to our team anytime with help on some of the more nuanced functionality. We're here to help! Replied July 2023 --- ### Worksuite - Overall rating: 5/5 - Reviewer: Antoine N. - Verified reviewer: Yes - Industry: Online Media - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Logjam on contracts and payment seem to be improving. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to organize contingent workers and see clear process stages, ask questions, share feedback, and get clarity to realize solutions around contracts and then sign those in a central place is an amazing tool to have in place. #### Cons No option to extend contract without having to submit an entirely new request. A click to extend that allows you to keep the same terms and forward to legal for an addendum without waiting would be great. #### Vendor response Thanks so much Antoine for the kind words! We're so happy to hear you're getting value and organizing your contingent workforce more efficiently. Re: one-click contract extensions, stay tuned! We've got something really exciting in the works for that exact use case. Replied July 2023 --- ### Shortlist is great and getting better! - Overall rating: 4/5 - Reviewer: Nate B. - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Customer support and the rest of team at Shortlist have been great to work with. They have followed through constantly to make sure the system is working for us and are quick to turn around any requests or answer any questions. Great customer experience! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Shortlist is user-friendly and has a lot of nice features that help me better manage my team of freelancers. I like that freelancers can set up their own profiles and set their availability, so I know at a moment's glance who will be best for a particular project. #### Cons Shortlist does have limited reporting and project-tracking features. I believe the team is constantly heading feedback and working to add new features though, which is reassuring. #### Vendor response Hi Nate, Thanks a lot a lot for your review! We recently launched a very extensive reporting module, We will make sure to reach out to you shortly to demonstrate this to make sure it matches your needs. Thanks again, Martin Replied August 2018 --- ### The premise of the platform is great - the aesthetic design and functionality sometimes lacks. - Overall rating: 3/5 - Reviewer: Tony W. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered The ability to share curation with our talent pool across our various internal stakeholders. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros That we can have ratings, reviews and contextual information about our talent pool. It makes curating our talent much easier. #### Cons The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish. Also, we have not used the Project RFP/RFP functionality as much as originally anticipated - although that is not necessarily the result of the software. However, the lack of flexibility in modifying questionnaires feels clunky at best and downright annoying at worst. --- ### Good - Overall rating: 5/5 - Reviewer: Averi B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros good for organization and storing documents #### Cons Easier navigation and ability to locate documents better #### Vendor response Thanks so much Averi! Replied July 2023 --- ### Worksuite Review - Overall rating: 4/5 - Reviewer: Katie W. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Worksuite is easy to use and figure out. #### Cons There are occasionally issues with requests and projects/ people not being able to see what is sent out or see attachments. Sometimes there are formatting issues that are impossible to fix. #### Vendor response Thanks so much for the review, Katie! Please feel free to bring this up with your dedicated Worksuite account manager and we'll help sort out any bugs re: formatting and attachments. Appreciate your feedback as we work hard to make the product better every day. Replied August 2023 --- ### Shortlist fills a gap for contractors that has been long overlooked. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Shortlist's focus on 1099 contractors is a welcomed addition to the world of management systems. The concept is pretty solid, but execution still needs work. #### Cons Shortlist relies upon a third party payment processor called Qwil and this can make invoicing and payments a bit difficult. The invoicing system is pretty limited and the site is not mobile optimized, nor do they have a mobile app. --- ### Very comprehensive and great customisation possibilities - Overall rating: 5/5 - Reviewer: Alessia P. - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The details of the database, the wide range of customizable functions and the professionalism of the implementation support #### Cons Some things are not super intuitive and require the support of the implementation team to be actually set up #### Vendor response Thanks so much, Alessia for the kind review! It means a lot. Replied August 2023 --- ### On-boarding - Overall rating: 5/5 - Reviewer: Michael M. - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered The platform has integrated into our business very well and has saved us a ton of admin. Most of all the customer service experience has been amazing and we are very happy with our relationship with the Shortlist team who are always on hand to solve any problems! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to use which makes it easy for the operatives that work for us to understand the functionality and complete their on-boarding with ease! #### Cons Although the software is very customisable. There are a few features our company didn't need and we would have like to have had them removed. --- ### Great Product - Overall rating: 4/5 - Reviewer: Tonya T. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the functionality of the software. It's met all of our needs. #### Cons The one con about the software is that once everyone is onboarded their information stays on the all stages page. It would be great if that page would be blank once an individual or group has completed all of the onboarding stages. #### Reasons for switching to Worksuite I made the switch because the other software didn't have the functionality that we needed. --- ### A great tool for viewing creative portfolios - Overall rating: 4/5 - Reviewer: Brittany B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite thing about Worksuite is the ability to view creatives by their portfolios. I also enjoy the ability to group freelancers based on skills or genre and add them to a list that's easily viewable for the person requesting the talent. #### Cons I do think that the interface could work a bit smoother - sometimes workflow is a bit clunky. --- ### Excellent piece of software - Overall rating: 5/5 - Reviewer: Matthew S. - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to easily search our third-party collaborators, request information from them, and keep our relationships up to date Particularly helpful for signing documents and keeping supplier information accuate #### Cons Sometimes the structure could be a bit rigid if we wanted changes ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/worksuite-profile/reviews/?page=2) --- Worksuite Reviews, Pros and Cons - 2026 Software Advice