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Overall customer rating: Customer rating:



Recommended by: Recommended by:

77% of users

86% of users

Operating Systems: Operating Systems:



Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:


Most positive review: Most positive review:

“Wrike is a great tool to stay organized. It helps keep you on task and allows you to effectively work with other people in the office.”

- Brooke Colburn, news media professional

“Great online content management system. This system is very easy to upload to and share information with your workgroup. It is not that expensive and will give you great capabilities if you are working on more than one project or if you need to share information with work partners.”

- Scott Sherwood, Praeclarus Press

Most negative review: Most negative review:

“It’s too complicated. It’s showing me too much at one time. There are too many options, and all of the features I need are not available.”

- Katie Graf, SmartBox

“It is horrible if you have lots of clients. There really is no hierarchy for clients.”

- Chris Lesner, Project World Impact


How it's priced: How it's priced:

Cloud-based deployment: Annual subscription fee for each user login.

Cloud-based: A monthly or annual subscription fee is paid.

Contract term: Contract term:

Subscription renewed annually.

Cloud-based: No contract required; subscription renewed monthly.

Upfront costs: Upfront costs:

Deployment consultation available for additional fee.

No upfront fees.

Recurring costs: Recurring costs:

Premium support available for additional fee.

None, beyond subscription fees.

What does it cost?: What does it cost?:


Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Ease of Use:

Overall customer rating: Customer rating:



Most positive review: Most positive review:

“I have found the site to be very intuitive and easy to use. I was able to log in the first time and begin organizing my tasks and interacting with the rest of my team. We now use the tool extensively to organize our projects.”

- Shannon Oswald, Team Jenn Corp

“Extremely easy and intuitive to use. It’s organized, simple, and handles the basics really well. Have used this for two separate projects with different companies, both seamless.”

- Colleen Hoy, Nashville Technology Council

Most negative review: Most negative review:

“I don’t feel like the interface is as intuitive as it could be. It is sometimes difficult to find what I’m looking for.”

- Erin Ewasyshyn, ROI Revolution

“The platform is not as intuitive as you would hope. That means it takes longer to get someone on board with the system.”

- Josh Harcus, Huify


Overall customer rating: Customer rating:



Most positive review: Most positive review:

“Wrike’s customer support is outstanding. Whenever we have issues along the way, a request for support always results in a very fast response and a satisfying end result!”

- Linda Difino, All About Learning Press

“They have excellent customer support. They're responsive and friendly.”

- Aaron Price, Kepware

Most negative review: Most negative review:

“They do [a] good [job]. But it did take a day or two to hear back one time.”

- Scott Hoopes, Voxxy Networks

“Support isn’t always available, but we didn’t have too many urgent issues.”

- Robyn Deeley, Larger Than Life

Phone support: Phone support:

24/7, toll-free support included for all subscriptions.

Not offered.

Online case submission: Online case submission:

Email support included for all subscriptions.

Online case submission available to all users.

Online support options: Online support options:

Live chat included with Professional, Enterprise and Premium packages. For Enterprise customers, same-day responses guaranteed.

Help website, knowledge base and online community included in subscription fee. Includes regularly scheduled tutorials.

Training: Training:

“Getting Started” online catalogue, knowledge base, video tutorials and training webinars included in subscription fee.

“Getting Started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.