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Overall customer rating: Customer rating:

 (533)

 (1769)

Recommended by: Recommended by:

77% of users

91% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Wrike is a great tool to stay organized. It helps keep you on task and allows you to effectively work with other people in the office.”

- Brooke Colburn, news media professional

“The concept is very simple and straightforward: Start creating items and place them into a list. The drag-and-drop UI is very intuitive and easy to understand.”

- Sam Dresser, School of Rock

Most negative review: Most negative review:

“It’s too complicated. It’s showing me too much at one time. There are too many options, and all of the features I need are not available.”

- Katie Graf, SmartBox

“It is not a very powerful tool when you work [on] a big project and need more metrics and reports.”

- Guido De Lazzari, Santex America

Pricing:

How it's priced: How it's priced:

Cloud-based deployment: Annual subscription fee for each user login.

Cloud-based deployment: Monthly subscription fee for each user login.

Contract term: Contract term:

Subscription renewed annually.

Subscription renewed monthly or annually.

Upfront costs: Upfront costs:

Deployment consultation available for additional fee.

None, beyond subscription fees.

Recurring costs: Recurring costs:

Premium support available for additional fee.

None, beyond subscription fees.

What does it cost?: What does it cost?:

Applications:

Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:

Ease of Use:

Overall customer rating: Customer rating:

 (533)

 (1769)

Most positive review: Most positive review:

“I have found the site to be very intuitive and easy to use. I was able to log in the first time and begin organizing my tasks and interacting with the rest of my team. We now use the tool extensively to organize our projects.”

- Shannon Oswald, Team Jenn Corp

“You will not require any training; almost anyone can launch this and start using it immediately.”

- Mitch Moody, Anyone Home

Most negative review: Most negative review:

“I don’t feel like the interface is as intuitive as it could be. It is sometimes difficult to find what I’m looking for.”

- Erin Ewasyshyn, ROI Revolution

“When you have a lot projects, you need to dig a little bit to find things.”

- Nicolas Marques, Crea FabLab

Support:

Overall customer rating: Customer rating:

 (533)

 (1769)

Most positive review: Most positive review:

“Wrike’s customer support is outstanding. Whenever we have issues along the way, a request for support always results in a very fast response and a satisfying end result!”

- Linda Difino, All About Learning Press

“I’ve never had to use their support before. Since the product is so well-built, I have to give them a 10 here as well.”

- Mitch Moody, Anyone Home

Most negative review: Most negative review:

“They do [a] good [job]. But it did take a day or two to hear back one time.”

- Scott Hoopes, Voxxy Networks

“None available.”

Phone support: Phone support:

24/7, toll-free support included for all subscriptions.

None.

Online case submission: Online case submission:

Email support included for all subscriptions.

Available to all users.

Online support options: Online support options:

Live chat included with Professional, Enterprise and Premium packages. For Enterprise customers, same-day responses guaranteed.

Access to a help website, knowledge base and video tutorials included in subscription fee.

Training: Training:

“Getting Started” online catalogue, knowledge base, video tutorials and training webinars included in subscription fee.

“Getting Started” online catalogue and other training resources included in subscription fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.