We love the ease of use and the interconnectivity with the drawing module.

None at the moment. We are loving all the new updates and revisions.

Extend has really change the way we create proposals and gives us many options for all the different types of clients that we service.

We loved drawing options to include in our proposals.

Just getting started with any new platform can be daunting, and if I had to say what I didn't like, it would be the initial set up.

I absolutely love the overall concept of providing constant gear updates and tools to allow for ease of designs.

I wish the library of professional gear would update much more efficiently and sooner.

It has been a great experience using XTENAV compared to D-Tools and I have been a long time user of D-Tools. XTENAV is such a better tools to work with and easy to generate proposal much faster.

Easy to use and learn very quickly. Easy to generate proposal with saved templates. Great library.

Nothing really it was a great deal which made lots of sense to switch from D-Tools to XTENAV.

I have had a great experience, it took me a few projects to get my templates and defaults the way I wanted them but now my workflow and efficiency are much better.

I like the customization and automation features that I have access to and control over.

What I like least is that some of the controls for zooming in and out are not quickly accessible.

Overall, it has been a very positive experience. Support requests some times go unanswered, but the product is good enough to overcome some minor shortcomings.

The best feature is the pre-built device library and symbols. This greatly reduces build times.

There are some minor issues with the cable schedule. There is no way to assign unique device names to devices which results in extra time spent for creating cable labels.

The ability to easily create drawings and replicate designs.

Xdraw isn't the most intuitive software, so there is a learning curve and takes a little time to figure out how to be efficient with it.

It is cloud based so I can use it on a PC or Mac and can use it without downloading any software. It will keep the data and software automatically updated

Only my learning curve of how it is used since I used D-Tools for many years.

Surpassed all expectations!! They thought of everything and make my workload way easier~!!!

(1) Most Important: The ability to customize the software! The templates for Proposals, Diagrams, Quotes, Invoices, etc are already well made and having the ability to customize each individual component of these templates to suit my needs makes this the most important feature!!! (and its easy to do ) (2) Ability to further customize administrative roles for collaboration with multiple people remotely. It is easy and efficient for working on projects with multiple people. (3) As close to perfect as it can be! In the AV industry it is hard to find a One-Stop-Shop solution and XTEN-AV provides a customizable platform as well as a pre-built(and growing) library of Manufacturer products.

Personal con about it is that the pre-built library does not always have all the products that I need for quoting proposals. Though this is really not a con because the pre-built library gets added onto almost daily and for the items that I cannot find on the pre-built library I can easily add them to the library for future use. Which is a feature I also love because I can customize these items with my dealer pricing, customer pricing, and all line items to showcase the information that I need for presenting to the client!! (Great feature!!!)

It is the best AV drawing platform for the money.

The drawing software to make professional cabling drawings for AV systems is a great alternative to Auto CAD. The growing library is a big plus with the ease of adding in products that may not be in the library.

When i re-open some of the drawings, they are not the same as saved. Duplicate products are shown and the drawing has to be re-modified at times. The proposal builder needs some work. Labor cost needs to be implimented in a better way.

My company uses XTen only for the drawing feature. We tried D-Tools and found the offering pretty underwhelming. While D-Tools relies on AutoCAD or Visio for drawing, XTen has Draw.IO built in with an AV specific toolset that works. Making your own blocks is fairly quick, and if you want for them to make some blocks for you the turn around time is only 48 hours or so. With new products coming out all the time right now, that's a valuable service. XTen recently added true paper scaling, but it's still rough and not aimed toward North American users. As of February 2024 there is not an ability to draw objects of specific sizes, so having a copy of AutoCAD LT is still necessary. Additionally, normal architectural paper sizes must be custom created on each project.

The great customer service and ease of communication with the XTen team is currently still amazing.

Lack of Paper Sizes and Scaling commands hold it back from being a true AutoCAD replacement.

XTEN-AV has been an absolute game changer for us. We now have complete AV diagrams that can be handed off to the install team. Everyone we contact from the company is pleasant and more than willing to help us! This has become essential to our office operations.

This is the best AV diagramming and project management software out there. It has simplified so many processes within our institution. It make drawing AV flows much easier and then generating a BOM from that to pass on to vendors is now effortless. It really has made work flow in the office much easier and given back hours of time to our office. We also love that since this is web based it can be accessed from anywhere we need.

The thing we like least about XTEN-AV is getting used to the flow of tasks within the program. There was a slight learning curve to get used to program but that's any new program. It made us reevaluate our office process for the better.

Overall its a great tool that has lots of challenges to overcome in order to compete with big boys in the industry, however the start is great and I truly hope they invest into product devolvement and GUI improvements.

BOM - Bill of Materials Design - On the fly changes

It would be great to have this app as a software and not just web based. Not always do I have network access.

Simplicity of how everything is laid out.

That there is no offline software based version. I don’t always have access to internet when in field.

Highly recommend this product, it is an all inone platform form AV designer and engineers.

Easy to create diagrams and proposal with template and you can customize your own library

we know that there are more features that we can use in X-TEN AV, we may request for refresher course so we can maximize the platform

In overall I think the service and the product in general is a lot for the money spent!

The workflow in general is very intuitive, without leaving customizing out of the picture. The more I use the program, the more I like it!

I would have been awesome if I can work with system drawings in layers. This is not critical to me, but let say I have a huge design of many products in various categories. Showing just the Video-side of the design with a push of a button, could speed up the report- and installation of the design a little. The rack-design is a bit too simple for my use. Added more components or making more customizing in this area, would be appreciated.

Very please to have XTEN as a tool for my AV projects. They are customer-driven in their business culture and have a broad, practical understanding of the AV industry and not just software engineering.

I have used several web-based AV project management and design platforms. XTEN-AV is simply the best combination of features and user experience that I have found. They are ALWAYS advancing the platform and keeping my investment in their platform relevant and exciting.

The X-Draw takes a little getting used to. It could be more intuitive and help documentation more thorough. That said, XTEN-AV customer support is quick and willing to answer questions and demonstrate product features.

XTEN is great and has helped our team incredibly.

XTEN has made my workflow extremely easy. It has helped me conceptualize designs prior to presenting to the client and has also made communication, and file sharing with a client a breeze.

Sometimes the workflow of the software is not as modular as some of the applications we are using XTEN for don't always lineup with how the process of what X-Draw walks you through.

amazing and fantastic product which is fast becoming a suite of tools and not just a one trick cloud s/w.

ease of use and set up, and everything being syncronised as a document set

very little,, but it i had to pick one thing we would ask for local cloud servers in EU.

The ease of use of the platform has been extremely beneficial to the workflow. Diagramming and creating drawings is intuitive and helps expedite the design process.

Editing the I/O ports on the custom library items can be finicky and the drawings don't always pull the updated BOM changes every time effectively.

Really like all the drawing tools and still getting my colleagues to see if we can use full functions of X-Ten company wide.

Their X-Draw schematics drawing tool and other automatic generated layouts for racks, cable list and speaker designs.

That we're noting us more of it's functions in our company!

The experience has been great from the start. During the trial, most of the workflow was straight-forward enough to figure out on my own

Ease of use. Ease of on-boarding. Ease to import products. Range of products available, ease of adding custom products.

Once I add a border, it is seen as an element in the design and I have to click outside of the border to not select anything. For global page settings such as hiding cable IDs. If Hide Cable IDs is selected and more connections are made, the new cables' ID are shown. Need to unselect and reselect Hide Cable IDs.

I love the idea of a cloud-based project management program. It certainly has a use case.

I think the product lacks some necessary quality of life improvements. I also personally wish it was not browser based, but I do see the reasoning behind it.

The proposal comes out looking very professional and clients can agree to proposals via email

The doc.x and draw are different sofwares at least it feels that way because the drawings arent what is on the products on the proposal.

Il design room for mi customers. The workflow is perfect.

I like the simplicity and web based solution

The translation may be updated for the French people.