Zoho Invoice

RATING:

4.7

(707)

About Zoho Invoice

Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses and, accepting online payments.Key features include project billing, time tracking, reporting, customizable templates and, a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. It is available in 17 languages: Arabic, Bahasa Indonesia, Bulgarian, Croatian, Dutch, English, French, German, Italian, Japanese, Korean, Chinese (Simplified), Portuguese, Spanish, Swedish, Thai, and Vietnamese. It allows integration with various th...

Zoho Invoice Pricing

Zoho Invoice is a 100% free invoicing software.

Free trial: 

Not Available

Free version: 

Available

Zoho Invoice dashboard
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Zoho Invoice Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Invoice

1 - 5 of 683 Reviews

Barbara

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2023

You'll be Sorry for Not Trying It!

User Profile

Julieanne

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Great value

Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

PROS

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

CONS

Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Reason for choosing Zoho Invoice

Zoho offered the cheapest price for the feature of sending recurring invoices. After using this program, I've seen there are many other handy features that come along with their low rate. Because it also connects to so many 3rd party programs, I don't foresee switching to another company for quite some time.

Vendor Response

Hi Julieanne, Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes. Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to support@zohoinvoice.com Regards, Harikrishna The Zoho Invoice Team

Replied February 2020

User Profile

Nitin

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Easy to create and deploy with other zoho softwares and professional invoicing and accounting

Entirely, I am pretty much pleased with the features and their UI. Although, they have some limitations in the case of templates overall they provide quick small-business invoicing that looks professional. If you're looking for an advanced invoicing tool for a big client then this tool is not that efficient but for small clients, it worked best for me.

PROS

I loved their graphical interface which helped me to create my first invoice professionally with client details. I have updated my logo and address along with tax and discount. I can be able to edit templates where I can add colors and change fonts in invoices.Most prominently I have used their project cost tracking where I can be able to generate invoices that include working hours, costs incurred during that project, and overall costs.

CONS

Even if I can be able to edit templates but is partial and doesn't allow everything to get changed like I can't be able to resize my signature image or logo. That's a little downside for me while using this tool.And their support team is a little slow in response, it took 1 hour to just respond to my hello message.

Reasons for switching to Zoho Invoice

Invoicely is a full-fledged invoicing tool and doesn't have many detailed invoicing options which made me switch to Zoho invoice.

Raziela

Music, 1 employee

Used monthly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2024

ZOHO is not for free even though say it is

Overall I do enjoy using Zoho because I am a small business and I need some help with my invoicing and accounting. Last year Zoho told me that they are going to offer their services for free and I still see that on the website but I was debited by Zoho on the 14h of January????

PROS

Zoho really helps me make my invoices look professional and it is user friendly.

CONS

I am unable to link my bank account to zoho invoice because I am based in South Africa. The exchange rate is horrible so the amount I need to pay per transaction for the app that is suggested to connect my bank is too expensive. I can't afford the dollar to South African Rand exchange rate per transaction. SO That means I need to recon everything manually. Also if a student were to pay and use a different reference would Zoho be able to pick that up?

Nicholas

Real Estate, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

good software - some useful features

Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.

PROS

we used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.

CONS

didn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system

Reason for choosing Zoho Invoice

At the time we just needed the invoice feature so it was easier and cheaper to set up than others.

Vendor Response

Dear Nicholas, Thanks for taking the time to share your feedback. We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan. We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to support@zohoinvoice.com and we shall get in touch with you. We would love to have you back with us! Regards, Harikrishna The Zoho Invoice team

Replied October 2019