Zoho Projects Software

4.19 / 5 (203) FrontRunners®

About Zoho Projects


Zoho Projects is a cloud-based project management solution designed for small and midsize companies. It offers project scheduling and budgeting, which allows project managers to define project tasks, assign them to their teams, estimate project costs and follow up on in-progress tasks.

Zoho Projects automates document processes such as revision tracking, access control and search and retrieval. Other product features include document management, which provides a portal for sharing documents within the team members. Zoho Projects also offers issue management features, which help managers resolve errors in the project tasks.

Dashboards and reporting module helps users prepare business reports and management summaries. Users can use Gantt charts to get a visual presentation on the progress of tasks in comparison to what was planned. The resource allocation chart helps users know how many team members are free and how many are overloaded with tasks. Milestones and tasklists help users organize complex projects by breaking them into subtaks.

Pricing is per month. 



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

203 Reviews of Zoho Projects

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(86)

4 stars

(84)

3 stars

(22)

2 stars

(7)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 203 reviews

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December 2017

Roshi from Consulting

Company Size: 1 employee

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Love this product- others don't compare!

Love this product and I recommend it for anyone managing something on their own, or with teams. There's just minor improvements, like the Tasks and Time tracking thing I mention above, that need refining. And while customer service is also great (I can always reach a human),the knowledge base and Help sections needs user experience streamlining. With the value pricing and the robustness of this product, I will always recommend this product to anyone - and do!

Pros

Clear user design with logical and clear content and category designations. Love that they offer multiple view options for those who, say for example, would rather have a Kaban view over a more linear list breakdown.

I have yet to find anything else as clearly user friendly and LOGICAL in organization. A lot of other sites I've used try too hard to be cool and modern, and actually end up causing user confusion with all their different layers. It's exhausting. But with Zoho Projects, I can go in quickly and get what I need!

Also love how it interfaces with other Zoho products, such as Invoices, and I can export my time sheets.

I love that I can hit a timer on my tasks, too.

Overall, it has great standard operations with plenty of options for customization.

Cons

Sometimes the invoice functions seem redundant to someone using the Zoho Invoices, and that has caused me to accidentally create some duplicates within Projects (when I was really just trying to create an invoice in Invoices), and I have had to clean up my own mess. That's the one area I think they made things a little more convoluted.

I can't think of any other major cons - I've never had issues with this product. I don't use the Bug Tracker at all, so I can't speak to that.

In Documents, it's unclear up front whether, when I pull a document in from a cloud, if it's going to sync any changes with that cloud app (like Google Drive, etc), or if it's just importing as is.

Their Learning Center is also woefully organized. I can't search any topics, though the visualization videos you first land on are helpful for starters. But the info I REALLY can search is in the general Zoho Getting Started section...those knowledge centers should be merged and not be so confusing. Even the Forums in Projects help, I can't even search a topic on them on the landing page...so odd!

And, lastly, it would be so great if Tasks had more Duration options. If it had an option where I could set a Task in HOURS, rather than only Days, then I could actually track something regularly hourly per week as well as track my weekly progress on it. Right now, I can't do that, I have to do that manually :(
And, you can't seem to delete a Duration period once you've put it in (without also setting an end date). what if I just accidentally put in a duration?!

September 2018

Ryan from Wallaroo Media

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Functionality

4.0

September 2018

Great platform for the price, but bugs and interface will drive you mad

Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.

Pros

The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust.

The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.

Cons

As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge.

Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.

December 2017

Juan from PREMO, SL

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2017

My experience in ZOHO is amazing. My life changed when I discover this program.

My experience in ZOHO is amazing.We are a company operating in 7 countries (Spain, Morocco, USA, China, Vietnam, Korea, France). We are about 120 active people in product and process development. ZOHO has allowed a correct platform to do the communication between different countries. Also, we have improved the project procedure implementation. We are 150 people in ZOHO projects. We are working in several countries (Spain, Morocco, France, Korea, China, Vietnam, USA). Now all projects for new products, problems solutions, etc, are managed in ZOHO with a acceptable level implementation of the procedure.

Pros

Correct functionality for project management.
Available basics tools.
Easy and intuitive use.
Very Cheaper
High control of the activities by the managers

Cons

Not possible to install in our server. This is a problem for us (not big problems, but we prefer run in our server).
The GANTT view should be improved. It is not very clear, and complicated the export for communication with other people without access the system
Document for training is poor.
Not exist report system.
somo people has not clear the daily task.
The milestones are only informative (or I don't know the real idea of the ZOHO designers with this concept).
A little complicated for the project manager (this is my case).

May 2018

Ken from Uzado

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2018

This has been an easy to use and fast deployment app

Ease of use. Value for money. Useful features

Pros

This solution allowed us to become operational with our customers very quickly, and to provide a way to collaborate with them. The fact that it is online allows us to have common access with our clients and to provide transparency.
Previous to using this, all team members had their own versions of PM tools that were not compatible and made for a very frustrating experience when trying to collaborate.
Our clients like the fact that they have access to be able to contribute to the success of our projects.
Zoho as a company have made changes as part of our feature requests that continue to make the experience of using this solution more pleasurable.
Having a single price point for unlimited users and projects also made a huge difference when choosing a solution.
This is a highly recommended app for any size organization

Cons

There really isn't a downside considering the value for money. If the cost was inline with more expensive alternatives that have more features I could see that being an issue.

December 2017

Vikram from Benefit Consulting Group

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

December 2017

Perfect for a small business with lots of clients

We had been looking for years on how to properly transition from a printed spreadsheet, to an online collaborative system where all members of our (small) team could easily access production and client information from a central online platform. We tried various project management tools, but the curve with Zoho Projects was perfect. We all learned how to use the software in less than a day so we can now focus on getting work done. It's been a time and money saver from day one and we look forward to the continued incremental improvements to further help our business.

Pros

Easy to learn interface. Adaptable to our business needs. Very good for a cooperative or individually-based environments.

Cons

We do a lot of searching for tasks. However, when you are inside one of the few dozen projects we have, we can only search for tasks within the project. It would be great to have a search where all tasks are displayed, no matter where you are inside Projects. This would be great for how we have adapted the software for our needs.

March 2018

Priyabrata from GrayMatter Software Services Pvt Ltd

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

Very user friendly and affordable too. Awesome tool for project management.

Best in class Project management tool. It has the option to display the progress of the projects, number of bugs raised and fixed in charts, so that an user with less technical knowledge could also be able to understand its functionalities.

Pros

One of its best feature is timesheet. It's very easy to fill up the timesheet. You can fill the timesheet in monthly ,weekly even daily basis. Very easy to track the assigned bugs and has the option to send notifications through mail after resolving the bugs(issues). It has the option to switch multiple projects in order to keep track of projects, if a single developer is assigned to multiple projects at the same time.

Cons

Still has some minor bugs like when we resolve an issue, we need to share the screen shorts with it as a proof, sometimes the screenshort got uploaded, sometimes it won't though we have highspeed internet connections.

December 2018

Tom from DSD Business Systems

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Professional services organization happy with Zoho Projects

Multiple departments (implementation, product development, project management) have discovered the value of a collaborative tool which supports project management rigor (WBS, % complete, Tasks-to-Task dependency, etc.). We have been able to displace many siloed resources internally, such as hosted spreadsheets and MS Access databases.

Pros

Provider-client collaboration. Zoho Project allows internal team members to easily coordinate activities across a complex WBS (work break-down structure) .AND. collaborate and delegate tasks that the customer's contacts are responsible for.

Cons

That all Tasks and TaskLists under a given Milestone automatically inherit the property of either internal- or external-facing. This often causes us to replicate the WBS - one copy under internal-facing Milestone(s), the other copy under external-facing Milestone(s).

August 2018

Adith from Bajaj Finserv

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Collaborate your team and manage your projects by using Zoho Projects.

Pros

The interface is simple, intuitive and easy to use. It is a project management tool with all basic functionalities. They provide Timesheets, which help you in tracking time. You can keep track of your all projects by switching between multiple projects. You can check out the Kanban view to keep a track of the internal tasks. The application helps to list tasks and subtasks, and you can assign resources to these subtasks. Helps in creation of reports and forms for your project. Customer service and support team are very responsive. The application is easy to set up and allows easy navigation and configuration. Integrated with other applications like Zoho Bugs and G Suite applications.

Cons

The free version lacks a lot of features in comparison to the paid one. The absence of a group chats feature. The application encountered errors while working with QuickBooks. It is quite difficult to work on the mobile phone version. You can’t add multiple employees to different projects at the same time.

January 2018

Bheesam from Ciena

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

it is s good tool for small/basic projects and comes with affordable price with lots of customisable

Pros

The best think i found about this tool is its customer support service and chat feature where you can chat with its representatives.
this is more suitable for small projects/team or an individual and comparatively cheaper as compared to the other products with the same functionalities and use. it provides use multiple views which helps user if in case he/she is not comfortable with the default view.
some feature really impress me like milestone,task-list,setting timer on your task, having multiple views to set, ability to restrict the client access to the limited/unlimited number of projects. in a small team it makes easy project monitoring overall for a small team size or individual i will recommend this product.

Cons

i have faced difficulty with its integration with few apps like Quickbooks and stuck with the reports when run across the projects. so suitable only for the projects under one umbrella.
Reports lack some data about the customer and projects there can be some data that can be put in the reports like project detail start/end time or type of the project.Privacy is the certain cons here as it lack the privacy in-between users to users and client.
Also a drawback which might have been resolved in new version of this software is the less number of filters while preparing for chart/reports.

January 2018

amy from SparkWorks, LLP

Company Size: 11-50 employees

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

January 2018

Do not get Zoho Projects!

Terrible.

Pros

There is very little, if anything about this product that is likable. I guess, if pushed, I would say the calendar feature and the forum features are interesting but by no means makes up for the lack of features overall of Zoho Project. We are a small to medium business that recently, and regrettably, transitioned from Harvest to Zoho. There is quite a gap in pricing between the two platforms but you get what you pay for, mainly how many users you have. Zoho Project feels more like a bata test platform, then an actual product that should be live and used by any business. If you are doing very basic project management, like planning a wedding or a home renovation this tool would be good for you. But why would you pay for it when you can get any template on-line for free. The only other "pros" I could manage to list is their support. They have a help representative chat feature which is good and they are responsive. Unfortunately for them and mean most of it was used to inform me that "that feature is currently not available". Overall go with Harvest!

Cons

Does not integrate with Quickbooks. Can not add basic client contact information. Can't view all invoices that are due or in draft form (they force you to use another one of their clunky platforms). The Zoho Dashboard is terribly unhelpful and uninformative. You can not run basic reports like; time reports for team members across projects, expenses, invoiced projects, etc. You can't even simply alphabetize Client Users, so as you add clients they are sorted by when you entered them, only. You can only export information in one format and the reports provide very little (helpful) information; for example if you want to export your Clients. The report that is generated only provides the internal Client ID#, Name, User Name, Email Address, Role, Invoice. It does not provide State/End Dates, what Projects are associated with Clients, any Budget information, and so on, and so on. Invoice, Expense, and Time information are shown and available only through each individual Project. You can not see all invoices due, total amounts out standing, or time sheets across Projects and Clients. You are forced to click into each individual project to access that information and once again, the reports you are able to generate are very limited. I could go on about all the "cons" associated with Zoho Project but I don't have time.

January 2018

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