---
title: "Zoho Projects Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Zoho Projects. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Projects is a good fit for you!"
source_url: "https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Zoho Projects Reviews

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# Zoho Projects User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 872

### Secondary ratings

- Ease of use: 4.3/5
- Customer support: 4.2/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 519 reviews (60%)
- 4 stars: 286 reviews (33%)
- 3 stars: 50 reviews (6%)
- 2 stars: 10 reviews (1%)
- 1 star: 7 reviews (1%)

### Most mentioned pros

- The task management system is highly efficient, allowing easy creation, assignment, and tracking of tasks with clear deadlines and priorities.
- Features like task dependencies, time tracking, and workflow automation significantly improve productivity and visibility for project execution.
- It’s a powerful tool for managing tasks, timelines, and team collaboration in one place. While it can take some time to learn because of its many features, it becomes very effective once you get used to it.

### Most mentioned cons

- default notifications are invasive and clutter team inboxes if they are not surgically disabled from the start.
- Integration with third-party applications can be limited or require additional configuration, which may slow down implementation.
- There is also no built-in employee scoring system to track task completion performance directly.

## Zoho Projects customer reviews

Showing reviews 1-25 of 872 (page 1).

### Still a Leading PM Tool and Suite

- Overall rating: 4/5
- Reviewer: David V.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Zoho has improved, but not to the point where we're willing to replace our current PM software - Accelo.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Zoho remains a competitive project management tool. They still have the best mobile app compared to other PM tools. It's powerful if you've got complex projects to manage.

#### Cons

The UI is constantly improving, but still feels quite overwhelming for some of our team members. Once you get the hang of it, you can start to speed up.

#### Reasons for choosing Zoho Projects

We didn't. In the end, we stuck with Accelo.

---

### Feature-Rich Project Management Tool with a Learning Curve

- Overall rating: 5/5
- Reviewer: Nikole C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Zoho Projects has been positive. It’s a powerful tool for managing tasks, timelines, and team collaboration in one place. While it can take some time to learn because of its many features, it becomes very effective once you get used to it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Zoho Projects is how easy it is to organize tasks, track progress, and collaborate with a team in one place, all while keeping projects structured and on schedule.

#### Cons

What I liked least about Zoho Projects is that it can feel a bit overwhelming at first due to the number of features, and the interface isn’t always as intuitive as simpler project management tools.

#### Reasons for choosing Zoho Projects

I chose Zoho Projects over alternatives like Asana, Trello, and Monday.com because it offered a better balance of affordability, built-in features, and integration with other business tools. It also felt more complete out of the box, with less need for extra add-ons or customization to manage full projects.

---

### Zoho Projects- a great tool inside the Zoho ecosystem

- Overall rating: 4/5
- Reviewer: María Fernanda C.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Integration with Zoho Books and Zoho CRM is great to provide a complete flow and context and communication.

#### Cons

it is a bit cumbersome and time consuming to keep track of all of the work being done. some ease of use.

---

### Task Management for Growing Teams

- Overall rating: 3/5
- Reviewer: Jo S.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Zoho Projects has been positive, especially for structuring work, tracking tasks, and coordinating team activity. It offers strong value for money and a broad feature set that covers most core project management needs effectively. The platform is capable and flexible, though some areas of the interface and configuration experience could be more intuitive. Overall, it is a solid project management tool for organizations that want depth, control, and good integration potential.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Strong task structuring with clear dependencies, milestones, and multiple project views that make planning easier. Good collaboration features across tasks, comments, files, and timelines, which helps keep teams aligned. Solid value for money compared with many alternatives, especially when used within the broader Zoho ecosystem. Useful reporting, automation, and customization options that support day-to-day project tracking without excessive complexity.

#### Cons

The interface can feel dated in places, and some workflows take more clicks than they should. Advanced customization and reporting are useful but can be cumbersome to configure without prior setup time. Collaboration is solid, but the user experience is less fluid than some more modern project management tools. Customer support and issue resolution can vary, especially when dealing with more technical or account-specific problems.

---

### Feasible Software = Review

- Overall rating: 5/5
- Reviewer: MEENACHISUNDARAM M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Zoho Projects has been positive. The platform's user-friendly interface and customizable features make it easy to manage projects efficiently. While there is a slight learning curve for beginners, the tool's robustness and compatibility with other Zoho products provide a versatile platform for managing complex projects. The integration of features such as timesheets, reporting, and task tracking facilitate effective project management, making Zoho Projects an ideal solution for teams seeking a comprehensive project management system.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This is MeenachiSundaram from India. In my opinion, Zoho Projects offers a robust project management solution which is having a wide range of features that cater to numerous project management needs. The tool's intuitive interface, customizable workflows, and robust reporting capabilities make it easy to maintain very complex projects. In addition to that, its compatibility with other popular project management tools and integration with other Zoho products make it an ideal solution for managing collaborative work.

#### Cons

One of the primary cons of using Zoho Projects is the steep learning curve, especially for newcomers to project management tools. The number of available features can be overwhelming for those not familiar with project management software.

#### Reasons for switching to Zoho Projects

Too much options in Wrike. Zoho seems to be comparatively easier.

---

### User Review on Zoho Projects for 3D Animation Used Case!

- Overall rating: 5/5
- Reviewer: Jay B.
- Verified reviewer: Yes
- Industry: Animation
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

It is value for money as compared to how Asana is priced and is affordable for Companies who is exploring and starting with such tools. Employee management and users can be easily monitored seeing the time they have spent on the project.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I liked the Time Log and UI Flexibilities and the Task System Overall with Reports which can be easily accessible for monitoring the projects.

#### Cons

I disliked the UI creativity, there are lot of options but still it lacks that user friendliness of making task, sub task, task decscription and its confusing as compared to Asana as per UI is the concern, It should have a project briefing and atatchments module like Asana has at the start of the project.

#### Reasons for switching to Zoho Projects

Pricing and Time Logging Constraints led me to switch the software.

---

### Great option for integrated Zoho users

- Overall rating: 5/5
- Reviewer: Natalie F.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Once set up, it is a great option for a project management tool, especially if you are already using other Zoho suite tools.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I have been using Zoho Books and Expenses for 5 years. My team is now large enough that we needed a Project management tool. This option not only has all of the bells and whistles of most paid third party apps but it also allows you to enter timesheet data into it and sync with Zoho Books. It takes a step out for my team and that is a real plus.

#### Cons

It almost has too many customization options. Set up takes a while to set up and make sure that all of the settings are to your liking.

#### Reasons for switching to Zoho Projects

Did not have enough features to work well and Zoho Project also worked with our timesheets

---

### Zoho Projects

- Overall rating: 5/5
- Reviewer: Alicia B.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

If you are happy to Google, a lot, when trying out Zoho, you will be pleasantly surprised. If you are adverse to Googling, you will struggle.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Functionality is great, it really caters for everything one can ask for. It helped us upgrade from a team of 2 to a team of 4.

#### Cons

Lack of physical support option. The different options and Zoho offerings is really confusing. There is a lack of physical support which adds to the frustration. I don't want to speak to someone online, I want someone the physically sit with me and show me how everything works.

#### Reasons for switching to Zoho Projects

They didn't meet my requirement anymore. The business has grown and needed something more suitable.

---

### Centralizing and Simplifying Project Management

- Overall rating: 5/5
- Reviewer: Helmi C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Using Zoho Projects for all our projects management needs has been a breeze. Everything is in place and it has lead to better project collaboration and increased team productivity. It effectively centralizes project management.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

We use Zoho Projects for handling our project workflow abd I like the way it simplified our complex projects thanks to ease of planning, assigning, and tracking projects/tasks. It offers automation features that simplifies the way we handle tasks and also they help boost efficiency. The tool also keeps teams organized and provides for smooth collaboration and our teams perform better with the tool in place.

#### Cons

The interface feels clattered on the mobile version and it needs some improvement when it comes to reporting. The dashboards needs to be customizable too.

---

### A comprehensive IT development tool

- Overall rating: 5/5
- Reviewer: Brad K.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I use Gantt charts daily to schedule team deliverables and monitor real-time progress. It is a robust solution that accommodates both agile methodologies and traditional project management.

#### Cons

Managing notifications can also become overwhelming if you don't take the time to fine-tune individual preferences right from the start.

---

### Zoho Projects Review for Engineering & Project Execution Teams

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 employees
- Product usage: Used daily for free trial
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

1. User-Friendly Interface Easy to understand and use, even for non-technical teams. 2. Good Task & Project Tracking Helps track: Tasks Milestones Dependencies Project progress 3. Budget-Friendly Lower cost compared to many other project management tools. 4. Strong Integration Support Works well with: Zoho ecosystem Excel Email CRM Third-party apps 5. Gantt Chart & Planning Features Useful for: Project scheduling Timeline monitoring Resource planning 6. Cloud-Based Access Accessible from anywhere with mobile and web support. 7. Automation Features Can automate: Task updates Notifications Workflows Approval processes 8. Useful for Engineering & Execution Teams Good for: Dispatch tracking Vendor follow-up Drawing release tracking

#### Cons

1. Complex Setup Initially Initial configuration and workflow setup may take time. 2. Limited Advanced Reporting Advanced dashboards and analytics are limited compared to premium tools. 3. Learning Curve for Automation Custom workflows and automation need training. 4. Mobile App Limitations Some desktop features are not fully available on mobile. 5. Notification Overload Too many email notifications can confuse users if not configured properly. 6. Dependency on Internet Since it is cloud-based, stable internet is required. 7. Customization Can Become Complicated Too many custom fields/workflows may make the system difficult to manage. 8. SAP Integration May Need Extra Effort Direct live integration with SAP may require API support or middleware.

---

### Best Zoho Project Management Software

- Overall rating: 5/5
- Reviewer: Sameer B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience in very Good. Smart way to manage project with milestone and employee performance in one place.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Simple UI with attractive Dashboard and all function available in one place. All features are use friendly.

#### Cons

In detail project management and available all options. Manage all projects in details in one click and Track full project.

---

### Secure collaboration for insurance teams.

- Overall rating: 5/5
- Reviewer: Vicky A.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Zoho Projects enabled Equatorial Insurance Brokers to project tracking plus team coordination, resulting in better client service plus more organized case management.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Users appreciate Zoho Projects’ strong security not to mention effective team collaboration tools, helping small insurance brokers organize tasks not to mention coordinate projects with clear accountability.

#### Cons

I found occasional bugs in task organization and slower customer support responses, which can interrupt workflow during insurance renewal or claims periods.

---

### Zoho projects review

- Overall rating: 5/5
- Reviewer: Bhavana U.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

it was good easy and well connected team to help out with all operations. Good updates keep coming up

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

simple user interface and ease of operation for organizing construction management and architecture industry

#### Cons

need more learning videos. the break down of number of users and viewing users can be better or more in number.

---

### Great Product for construction projects!

- Overall rating: 5/5
- Reviewer: Jennifer C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I really like working with Zoho Projects. The price is very reasonable for all the capabilities that it has to offer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use. Very easy to set up projects and keep them updated. I was able to keep all of our team informed and they were able to follow along seamlessly with our progress.

#### Cons

Nothing, it was great! I would definitely recommend to other project managers in the construction industry.

---

### Love it - Great Tool

- Overall rating: 5/5
- Reviewer: Brian P.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a great tool to use and smooth eco-system that allows people to work in projects and CRM seamlessly

#### Cons

None - it is a great tool and all the online resources make it easy to learn and get the most out of the tool

---

### Zoho Projects is the best

- Overall rating: 5/5
- Reviewer: Aaron S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I appreciate the time tracking and basic reporting, which help with planning and workload visibility. It integrates well with other Zoho tools.

#### Cons

The design and user interface feel a bit outdated compared to more modern tools. Zoho Projects is goods

---

### How Zoho Projects has helped us align creativity to deadlines

- Overall rating: 5/5
- Reviewer: Carla D.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

It has also helped our creative and operations teams get on the same page. The deadlines are more predictable, the client work is more carefully noted and we’ve tightened up how we estimate and invoice.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Zoho Projects is impressively good at creating an interface that has a fair amount of task detail, but still manages to feel straightforward. For a marketing and creative agency such as ours, it enables us to run campaigns, log billable hours and assign tasks without feeling overwhelmed.

#### Cons

The app is a little slow and laggy especially when your on gantt views or when you’re switching between projects.

---

### Very good product!

- Overall rating: 5/5
- Reviewer: João F.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Zoho Projects has been very positive. The platform is user-friendly, well-organized, and offers a wide range of features that help manage tasks, timelines, and team collaboration effectively. I especially appreciate how everything is integrated in one place, reducing the need for multiple tools. It's streamlined our project workflows and improved productivity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The interface is very good, the product is robust, and I love how everything is seamlessly integrated in one place with no effort.

#### Cons

The interface is excellent, the product is robust, and everything works smoothly in one place. I honestly can’t point out anything I don’t like – it’s intuitive, efficient, and really well-designed."

---

### Good for small businesses.

- Overall rating: 3/5
- Reviewer: Yadnyesh K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall product is very good, and we can start using it without guidance. UI is simple. However, regarding pricing I find it little higher compared to features getting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Simplicity and easy to start with. Self-explanatory product with good mobile app and excellent light weight UI.

#### Cons

Less control and also time log split is not there while approving billable quantity. Even control on cost vs price is not extensive.

---

### Zoho Projects make work easier.

- Overall rating: 5/5
- Reviewer: Khaoula B.
- Verified reviewer: Yes
- Industry: Broadcast Media
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Zoho projects has been seamless and effective. I have had a positive and productive experience with this tool. I helps us plan and track projects with ease.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Zoho Projects has great collaboration capabilities. It allows sharing of documents, great interactions through in built chats and comments. It is highly automated which help us generate a great workflow that helps us maintain a well streamlined task flow. It also supports mobile phone application which helps us work remotely without hassles.

#### Cons

I have not experienced any problems with Zoho Projects. It has worked well for us in all project management tasks.

---

### Thank you, it was a feel good experience

- Overall rating: 5/5
- Reviewer: Rakesh M.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

very satisfied with the customer support, they are very flexible and are always open for negotiation

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is the most cost effective tool you will every get with simplicity in the UI and better overall performance

#### Cons

More base lines can be added, the freeware's that i used has more baselines and this can be an improvement

---

### Allows for easy Collaboration

- Overall rating: 4/5
- Reviewer: Andrena T.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zoho projects allows you to collaborate easily between teams and share any project between each other.

#### Cons

I feel like Zoho projects takes time to learn and use and would be recommended to have the support staff walk you through initial set up.

---

### Zoho is a great tool for the project management and time tracking, A+++

- Overall rating: 5/5
- Reviewer: Mukesh G.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zoho is a great tool for the project management and time tracking, A+++. Recommended to all who are waying an option for project management.

#### Cons

UI and user friendliness is the thing that I am missing in the zoho and it might be a game changer for it.

---

### Great experience

- Overall rating: 5/5
- Reviewer: Ajith V.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Good experience just have to reduce a bit more confluence on it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The organization of tasks and details in it, projects allocation is great.

#### Cons

Bit of confusion for editing the setting menu and users as well.

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Zoho Projects Reviews, Pros and Cons - 2026 Software Advice