Zoho Workerly

RATING:

4.6

(73)

About Zoho Workerly

Zoho Workerly is an employee scheduling solution that helps staffing agencies filter and assign jobs to temporary employees based on client requirements, skill sets and professional experience. It enables administrators to create, copy, clone and send timesheets to workers with details, such as worker name, total working hours, job details and time logs. Zoho Workerly's scheduling calendar allows staffing agents to view and organize temporary workers, clients and jobs on a centralized platform. Recruiters can generate, store and send invoices to candidates upon job completion and track payment processing status. Additionally, the temp portal lets end-users view, accept or decline jobs assigned to them. Zoho Workerly comes with an API, which enables businesses ...

Zoho Workerly Pricing

$59/month for 25 temps with unlimited recruiters and unlimited jobs. 26 to 500 temps at $1.5/temporary worker/month >500 temps at $1/temporary worker/month Free forever plan: for 5 temps and 2 active jobs

Starting price: 

$45.65 per month

Free trial: 

Available

Free version: 

Available

Zoho Workerly mobile interface
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Zoho Workerly Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Workerly

1 - 5 of 24 Reviews

User Profile

Loni

Verified reviewer

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Excellent customer service and great product...almost perfect!

Overall great experience for us. The product works well how it's intended to. They have lots of features. Many of the other platforms we looked into did not have as many features. It is definitely priced well for what you get.

PROS

Is very feature-rich and the product works well. I haven't experienced any bugs or glitches yet which shows that this product is solid and they QA well. It seamlessly works with other Zoho products too which is nice and the customer service is amazing. They are very responsive and helped us quickly get up and running.

CONS

The UI is basic but gets the job done. I've seen products that look nicer but that didn't have all of the functionality so for us, functionality is more important than looking pretty. We wish that we could have our contractors log more than one shift per day so that would be a feature request we have. Also, new temps have to be invited by mobile which is not perfect, they should have an invite by email option.

Reason for choosing Zoho Workerly

It had all of the features we wanted without any other add-ons or expensive customization to add on and the implementation was fast.

Reasons for switching to Zoho Workerly

Upwork ends up costing us a lot more to run our backoffice on there and they don't have as many features.

Shah

Staffing and Recruiting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Great System

Great team, great service and great suite of services and internal integrations

PROS

The Workerly & Kiosk App. It's a great product that specializes in automating and simplifying the staffing process.

CONS

Nothing really, the software is great overall, some features can use some development but they have those features in the pipeline.

Reason for choosing Zoho Workerly

Cost and the ability to customize the system to meet my needs. Customization can be done at the admin level instead of reaching out to the product development team.

Reasons for switching to Zoho Workerly

Cost and Service Offerings

Vendor Response

Good Day! Thank you for the wonderful review. As you had mentioned, YES there are a bunch of features in the pipeline and will be live shortly. These functions will ease your scheduling process. We are happy to support you in your evaluation, for additional assistance -kindly reach us at Support@ZohoWorkelry.Com

Replied June 2021

Gabrielle

Hospital & Health Care, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2023

Still Trying Things Out

It's hasn't been the greatest. We attended a meeting with a rep to go over questions regarding the implementation and the whole meeting the rep kept telling us that they didn't know how to answer our question and that they would get back to us. The meeting ended with the rep instructing us to send an email with the questions we had during the meeting because they weren't able to answer any of our questions. It felt very wasteful and not very respectful of our time and interest in the process. I personally would only recommend Zoho if there's an agency that needs a scheduling software.

PROS

The scheduling system is very straight forward. It's nice to be able to see all the Temps currently scheduled in for work. We have done at least 10 demos and none of them had all in one scheduling like Zoho does.

CONS

- Customer Service takes a while to get back to you as their headquarters are based in India. You will get responses very late at night or at the crack of dawn. Also, there doesn't seem to be just one agent assigned to your file.- The same employee cannot be deployed to another assignment with a different pay rate. This is very inconvenient because Staffing Agencies provide different pay rates for different assignments based on the distance, workload, and in some cases, holidays/premium hours worked.

User Profile

Nick

Verified reviewer

Staffing and Recruiting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

great software

i like it and will continue to use it - beats my old system

PROS

i like that we don't need timesheets any more

CONS

it's not been easy to set up or find advice about setting up

Reason for choosing Zoho Workerly

more up to date and integrated with better overall financial visibility and speed

Reasons for switching to Zoho Workerly

our legacy system was initially designed in the 90s and has been updated ever since but is out of date

Anonymous

2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Offers everything you need but at an expensive cost!

Does what it says it will and more - however the per user payments system, kind of ruins its potential for smaller businesses dealing with contractors and freelancers and a high volume of staff/contractors working at numerous locations and on a list of different tasks.

PROS

Offers solutions for every possible scenario with regards to employee and contractor management, time-keeping and task management.

CONS

Have had issues with timesheets and the calendar not updating in real time and sometimes taking a few hours for information to appear correctly.

Reason for choosing Zoho Workerly

It offered a whole list of other apps and integrations which as a package are far superior than most alternatives and the real time t8me keeping and location based app offering was critical for us and none of the alternatives offered such an in-depth coverage in this area.

Vendor Response

Thank you for taking the time to post your review. So glad to hear that you're enjoying the time tracking aspect of the application. If you ever have any questions, feel free to write to us on Support@ZohoWorkerly.Com Happy Scheduling!

Replied March 2023