All Ginger Reviews

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User Profile

Carrie Joëlle

Verified reviewer

Insurance, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great Tool For Everyone

PROS

Whether you are publishing content or sending an internal memo Ginger is a great tool and ad on extension that integrates with your existing programs. It is great in a pinch when you do not have the time to have something proofed by copy writers.

CONS

It glitches at times and erases what you've written.

Vendor Response

Dear Carrie Joëlle, Thank you for your review. We are thrilled that you love using Ginger. We are constantly improving Ginger and would be more than appreciative if you could send more information about glitches and erases to your writing. You can send any feedback and errors to ann@gingersoftware.com. Regards, The Ginger team.

Replied November 2021

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

A decent tool to improve your writing

I have been using Ginger for many years to check, correct, and rephrase my writing to make my papers flawless.

PROS

Very simple and easy-to-use tool. Flexible. it works on PCs and mobile. I like that it can be easily integrated into Microsoft word and chrome. Ginger has many helpful features, like paraphrasing and read back, which is very appreciated by non-native English speakers.

CONS

I find it very annoying not to work with Google Docs. Also, the chrome extension does not work properly. It would be great if there is full offline proofreading. Other than that, I am very pleased with Ginger.

Vendor Response

Hello, Thank you for your feedback.. We currently don't fully support Google Docs but we are working to be fully compatible with Google docs. If you encounter with any technical issues, please contact our support staff - support@gingersoftware.com. Regards, The Ginger Team

Replied May 2021

Gerrit

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2021

Ginger stop working

The company is not responsive to any user queries- See: [SENSITIVE CONTENT HIDDEN]

PROS

It used to be a great product. It worked well with MS Word.

CONS

Ginger is taking people's money and its not working at all! Ginger stop working on MS Office - since Flash is required and is has been discontinued. It is also not working in Google Doc. They are now running a fraudulent operation. It used to be great and I was and will be a great fan - if it starts working again - At this stage they are sealing users' money!

Vendor Response

Hello Gerrit, The latest update of Windows removed support for Flash Player. This prevents Ginger from working. We have launched a new Ginger app for Windows and Microsoft Office. In addition to fixing the issue with the latest Windows update, it features: Fast one-click correction from any application on your computer Smart alternatives to add creativity and style to your writing New Microsoft Office add-in to boost your productivity in Word and Outlook. Rephrase integration with Word, PowerPoint and Outlook. A mistake by mistake explanation and correction in Word and Outlook New shortcuts for Correction-(Ctrl+Enter) and Rephrase (Ctrl+R) To download the new version, please head to our download page - Grammar Check, Spell Check & Proofreading Ginger (gingersoftware.com) *Please remove Ginger's old version before proceeding and installing the new version!!! For further support, please contact - support@gingersoftware.com Regards, The Ginger Team.

Replied May 2021

diksha

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2019

Highly Reliable Software for Grammar and Spell checks

One of the best software to try that delivers high accuracy results. It helps you save your time and energy in fishing for the errors and rectifying the same.

PROS

Its ben three years now that I have been using Ginger Software and it has never let me down. As a writer I need to be quite particular about my grammar and spellings. Therefore, this software has everything to help me relieve for repetitive and the taxing process of checking for any grammatical or spelling errors, if any. Besides that it also provides various online drill sessions and tutorials to help one learn enhance his/her grammar.

CONS

The only thing that I do not like about Ginger is that it does not work in Google docs. Firstly you are supposed to write your text in the Ginger and then transfer the same from there to Google docs.

Vendor Response

Dear Diksha, Thank you so much for your positive feedback. You are correct, at the moment we are not compatible with Google Docs, we are looking for better solutions and hopefully a full integration into Google Docs. We wish you to keep enjoying Ginger.

Replied April 2019

User Profile

Vinay

Verified reviewer

Graphic Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

for grammar and spell check

my overall experience with this software is very good. i am learning with the help of this software and improve my skills of speaking and writing.

PROS

the best part of this software that it does improve your skills of writing and even help in speaking skills. i like the way of this software to help someone, like chrome extension.

CONS

first thing it doesn't show one word mistake i mean it helps only in paragraph and doesn't translate the word like other software.

Vendor Response

Hi Vinay, Thank you for contacting Ginger. Thank you for your feedback. If you are using the Chrome Ginger Writer or our Desktop app (for Windows) then you can see each mistake word by word. And you can also translate using these tools. We are happy to read that you enjoy our product. Regards, The Ginger Team.

Replied January 2020

nema

Research, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2022

Ginger

I would still recommend Ginger to anyone looking to improve their writing skills or simply ensure that their text is free of errors. While it's not perfect, it's a solid choice for anyone looking for a comprehensive proofreading tool.

PROS

One of the things I liked most about it was the grammar checker, which was very thorough and caught a wide range of errors, from simple spelling mistakes to more complex grammatical issues. The thesaurus feature was also really useful – it was a great way to expand my vocabulary and find alternative words to use in my writing. And the translation tool was a convenient way to quickly translate text into a variety of different languages.

CONS

I found the interface a bit cluttered, with so many different options and features to choose from. And I also found that the grammar checker could be a bit overly aggressive at times, flagging errors that were actually correct, which was a little frustrating. Finally, I thought the software was a bit expensive, especially if I needed to use it frequently or for large amounts of text.

Vendor Response

Hi Nema, Thanks for taking the time to write us a review. We'd love to hear more about what we can do to improve! Please feel free to provide us with more information via https://tinyurl.com/4znj94vx so that we can improve your user experience. Thanks again, Ginger Support team

Replied February 2023

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

A renowned and impressive grammar checker tool

The functions of ginger are too much to look at it's negatives. It has so much helped me to write more like a pro.

PROS

It has plugins available for at least all major browsers. It has a great check accuracy, detects all major errors and grammatical blunders in your text. free version works fine too.

CONS

System app sometimes slows down my computer. I hope they resolve this for I still need to continue using ginger. I really have to bear with it to get the best of it's features.

Vendor Response

Hello, Thank you so much for your review. We were happy to read your review and happy to learn you enjoy and benefit from using Ginger. We would suggest contacting our support staff to understand the technical issue you have mentioned regarding your PC. Please contact - support@gingersoftware.com Regards, The Ginger Team.

Replied April 2019

User Profile

Efren

Verified reviewer

Management Consulting, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2018

It helps!

PROS

It gives me an idea if the sentence construction is correct or grammatically right. It allows me to countercheck my email composition as well.

CONS

Sometimes the suggested phrases or sentences don't really match to what we are really saying and it seems to be off to the sentence as well

Vendor Response

Hi Efren, Thanks for the review! We know Ginger isn't always perfect, but we're committed to making it the best it can possibly be for you. My direct email is ann@gingersoftware.com if you have any feedback on our correction. I look forward to speaking to you about how we can continue to improve Ginger. All the best, The Ginger Team

Replied June 2021

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2019

Double and Triple Your Work with Ginger

I am a multi tasker and in a desire to get stuff done quickly I miss simple typos that would make my work look sloppy, Giner has corrected that for me.

PROS

I like that I can be certain I have not missed any typos and correct in real time.

CONS

Sometimes when I have to copy and paste into Ginger Writer suggestions do not always show up. Sometimes Ginger will delete a word that is a mistake.

Vendor Response

Hi, Thank you for your review. We would recommend contacting our support staff to try and solve any technical issue you have encountered with Ginger. Support@gingersoftware.com Regards, The Ginger Team.

Replied April 2019

User Profile

Camillo

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Awesome

PROS

This software is mandatory for non English speakers. Easy to use, corrects all english mistakes and works on different platforms

CONS

The interface is good, works with word and outlook, but for speeding up the process, the iOS keyboard is missing

Vendor Response

Hi Camillo, Thanks for the review! We now offer an iOS app called Ginger Writer. You can download it in the link below. https://apps.apple.com/us/app/ginger-grammar-spellchecker/id822797943 All the best, The Ginger Team

Replied June 2021

William

Publishing, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Ginger Grammar Tool - Good but not the Best

Before I tried other software, Ginger was great. But there are better, and less expensive, options for what I need.

PROS

It is simple to set up and use. No issues with these features.

CONS

Cost. Other software works a bit better for less money. Ginger doesn't seem to catch as many of my errors as other software. It leaves me with a false sense of being well written when it is not, sometimes.

Reason for choosing Ginger

I did not choose Ginger once I found Grammarly.

Vendor Response

Hi William, Thank you for sharing your feedback with us. We strive to give our users a great experience, and it's our users' feedback that allows us to continuously evolve. Please share any examples of errors that Ginger didn't catch with us via https://tinyurl.com/4znj94vx. We look forward to speaking with you directly. Thanks again, Ginger Support team

Replied February 2023

Khan

Human Resources, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed July 2019

Improvement for the future

Good I appreciate customer service. The staff contact immediately and try to fix the issue.

PROS

Reading of the text. I listen to the writing draft while editing. Rephrase provides me subtitute and suitable syntax

CONS

payment process. the update process is so annoying. I updated in 2018 despite I received many messages for an update. And, I could not update although I paid the amount. In the advertisement of ginger, I observe several functions however when I used the software all functions don't run properly.

Vendor Response

Dear Khan, Thank you for your feedback. As part of our will to improve the payment process as well as the other cons mentioned, please contact our marketing manager Michael Libman - michaell@gingersoftware.com and elaborate on these issues as they are extremely important to us. Regards, The Ginger Team.

Replied July 2019

Felix

Research, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed February 2021

ms word function doesn't work at all on windows 10 and office 365

Very poor! I wouldn't buy it again

PROS

The tool works when you click and paste the text into their software box, but you don't get as many suggestions as with Grammarly.

CONS

I would like to say that I do not recommend this product, because its announced feature to correct as you type in ms word has not worked one day on my fairly new computer with new software. I have contacted customer support, and they haven't been able to help at all, but I know they are in trouble due to the flash plugin making it hard for their software to be compatible with office etc. I asked for getting my money back, so that I could buy another correcting software, and they have not responded to this message. Also, I bought this product to help me in my final work with my phd thesis, and I am just very dissapointed that the money feels like flushed down the drain.

Reasons for switching to Ginger

Because I wanted to support a European company, instead of an American company.

Vendor Response

Hi Felix, Thank you for your review. The software has made many updates since your last comment, it is now fully functional in Word, Outlook and PowerPoint with improved features and a quicker response. Please ensure you are downloading the most recent version from our website. If you are still experiencing technical issues, please contact our support team - support@gingersoftware.com Sincerely, the Ginger team.

Replied May 2021

Mohammed

Higher Education, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2019

Proof reading is now easy with Ginger

I used Ginger all the time and it really helps me to avoid any silly grammar mistakes.

PROS

I like the browser extension the most. It help me to proof read all my emails that I sent. As a Professor I usually pay a lot of attention to grammar and Ginger helps me a lot to avoid any embarrassing mistakes . I also recommend it for my students and they usually find it very useful and convenient for them.

CONS

Nothing so far that I can recall right now. Ginger has been always useful to me and to my students.

Vendor Response

Dear Mohammed, We are delighted to read your review. Thank you for the positive feedback. We are happy that you have chosen our product. All the best.

Replied January 2019

Amanda

Entertainment, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2019

Efficient but slow

Ginger isn't terrible, but there are better editing software programs out there for a comparable price that also catch more errors. I believe there is a

PROS

Ginger Sofware goes through line by line, showing that line at the top of screen, which helped me to see any additional errors that the software does not catch.

CONS

The line by line read is a blessing and a curse. After a year, I switched to another editing program because Ginger was so time-consuming. I also found that too many suggestions didn't make sense, and after consulting with my editor, she agreed I had it correct and Ginger was wrong.

Vendor Response

Dear Amanda, Thank you for your honest review. For us to improve and get better, it will be wiser if you could contact our support with some examples of errors Ginger was unable to catch so we can look it up and hopefully fix it accordingly. Support@gingersoftware.com Regards, The Ginger Team.

Replied November 2019

Karla Stephanie

Cosmetics, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING: