--- title: "Rent Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rent Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rent Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/property-management/rent-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) / Rent Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/rent-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/rent-manager-profile/alternatives/) # Rent Manager User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 650 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 493 reviews (76%) - 4 stars: 115 reviews (18%) - 3 stars: 22 reviews (3%) - 2 stars: 8 reviews (1%) - 1 star: 12 reviews (2%) ### Most mentioned pros - The intuitive interface makes managing tenants and rentals straightforward, while comprehensive reporting and efficient email communication tools help streamline daily tasks. - The way it is built shows the developers have a real feel for the industries needs. Whenever we want to implement a newer and better workflow system, rent manager already has the feature and walks us through implementation. - The tenant and property management features are very comprehensive, allowing detailed tracking of leases, payments, maintenance, and reporting in one place. ### Most mentioned cons - The interface isn't as customizable as I would like, and certain UI customizations that seem basic to me aren't available. - The reports are difficult to customize within Rent Manager and the ability to export is also limited. When exporting to excel, it merges columns in an attempt to maintain the aesthetic which results in data that can't easily be sorted. - It seems to be an issue with the servers and having so much traffic at rent collection time during the month. ## Rent Manager customer reviews Showing reviews 1-25 of 650 (page 1). ### [sensitive content hidden] Support Makes Rent Manager a No-Brainer - Overall rating: 5/5 - Reviewer: Nussy F. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. [sensitive content hidden] and her team provided outstanding onboarding and support. The platform is comprehensive,handles tenant management, payments, reporting, and the people behind it actually care about making sure you succeed. Worth every penny. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] support team makes all the difference. Quick responses, patient explanations, and they actually solve problems instead of just pointing you to documentation. The software itself handles everything we need for our portfolio. #### Cons Honestly, the learning curve was steep at first, but [sensitive content hidden] team walked us through it step-by-step so it wasn't painful. Once you're up to speed, it flows well. #### Reasons for switching to Rent Manager New accounting and management support reports. #### Vendor response Thank you for your review! Replied August 2026 --- ### Great Option for a Small Company - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. Company culture is excellent. Software is easy to use and flexible. Minimal training required to get everything up and running. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good starter software. Easy to use for a smaller organization. Reliable customer support. Much more reasonably priced property management solution than a Yardi or MRI. #### Cons Primary use is for residential property management, but the software can accommodate commercial investments. CAM reconciliations need work, but the company is responsive to its customer base and making improvements. #### Reasons for choosing Rent Manager Value. Rent Manager met most of our needs and the pricing was much more competitive. Company culture was impressive. #### Reasons for switching to Rent Manager Sage quit supporting their property management product #### Vendor response Thank you for your review! Replied August 2026 --- ### Wonderful as ever! - Overall rating: 5/5 - Reviewer: Rachel R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been an incredible journey watching it evolve, get better, and to explore all the exciting new features is amazing. I was particularly shocked with the addition of Orion AI since Rent Manager is clunky, but I was impressed that they are making an effort to embrace all that AI has to offer. Overall, I am very, very happy with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that the updates keep coming out. There are so many useful features that they keep adopting, and I like that I can submit feature requests. I do feel that they take the requests seriously. #### Cons There are a lot of customization options, largely in part, I believe, due to the fact that there aren't so many options outside of literally behind-the-scenes property management. It's amazing how customizable it is, because Rent Manager is the base layer with additions on top, but it can get expensive, and it can get confusing with logins and setup and the occasional breaks. #### Reasons for switching to Rent Manager We switched from RentRite, but I just selected Rentman above because I didn't see that option. We switched due to ease of use, recommendations from friends. #### Vendor response Thank you for your review! Replied May 2026 --- ### Big thanks to [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Samuel H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Rent Manager has been amazing. [sensitive content hidden] has been great to work with from the beginning, and we’ve built a strong working partnership over the years. I’m excited to see what the future holds and continue growing with the platform! Recently, I ran into some issues with rmVoIP and shared my concerns on the Facebook forum. [sensitive content hidden] reached out after seeing my post and made it a priority to help get the issue resolved. I really appreciated that they took ownership, listened to the feedback, and actually took action to find a solution. It’s rare to find that level of customer service and accountability from a company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support and care from the Rent Manager team has been great. I also really appreciate how flexible the system is and how much we can customize it to fit our needs. #### Cons The biggest challenge we’ve experienced has been some inconsistency with rmVoIP when using rmAppSuitePro. It can occasionally impact our workflow for our team when we’re trying to field calls efficiently in the field. #### Reasons for choosing Rent Manager The testimonies of other management companies and the ease of onboarding made it easy for us to trust. #### Reasons for switching to Rent Manager We needed a system that could adapt and remain flexible as our company continues to grow. #### Vendor response Thank you for your review! Replied August 2026 --- ### Best software - Overall rating: 5/5 - Reviewer: Kerrison C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, easy to use and superb support. Very knowledgeable and friendly phone support. Always delivering results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Software is the best value for money and phone support. Easy to use, fast set up and superior support. #### Cons Need customizable payment features by tenant vs all. Would like to be able to set payment options such as partial or full amount by tenant. #### Reasons for switching to Rent Manager Pricing was better and ease of transition with minimal time #### Vendor response Thank you for your review! Replied August 2026 --- ### A+ to Rent Manager - Overall rating: 5/5 - Reviewer: Connie P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great so far. Training with [sensitive content hidden] was excellent. She was very knowledgeable and accommodating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the training I received prior to implementation. It was very thorough and rewarding. All topics are covered and the customer support is excellent. #### Cons I did not find any cons with rent manager. It is easy to use and has multiple templates to help with emails and document prep. #### Reasons for choosing Rent Manager Not as many features and was not impressed with the software #### Reasons for switching to Rent Manager In the process of adding over 300 units and it could not handle that capacity with the thoroughness we needed #### Vendor response Thank you for your review! Replied August 2026 --- ### 4 Year User of Rent Manager - Overall rating: 4/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we've been happy with the product. They're continually trying to make improvements to the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's user friendly, budget friendly and doesn't require a lot of training. The support team is also very helpful. #### Cons The software does have been some limitations when it comes to commercial property management. RM Express also doesn't work as well as RM 12. #### Reasons for switching to Rent Manager Because MRI is terrible and outdated. RM's reporting is much easier to read. --- ### New to Rent Manager - Overall rating: 4/5 - Reviewer: Holly L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our implementation period was smooth with only small hiccups. [sensitive content hidden] was very helpful and having a full team was beneficial! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the user friendly features and the ability to have phone and chat support. It will also help our tenant management with all resources search available per command launch #### Cons The importation was not an easy process. It was a lot of back and forth with the same information and yet the wrong information was still uploaded. #### Reasons for switching to Rent Manager AppFolio did not support our profile anymore and we needed something a little more organized. #### Vendor response Thank you for your review! Replied August 2026 --- ### Love rent manager - Overall rating: 5/5 - Reviewer: Paris D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience with rent manager. I would recommend it to anyone that is looking for this type of software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rent manager is great! I love how easy it is to navigate and if i have any questions customer service is great on answering them. #### Cons I would say that I do not have any negative thing to say about rent manager. They are great to work with. #### Reasons for switching to Rent Manager easier to navigate and better customer service #### Vendor response Thank you for your review! Replied August 2026 --- ### A Smooth and Supportive Rent Manager Implementation Experience - Overall rating: 5/5 - Reviewer: Krystal H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We had a wonderful experience working with our Rent Manager representative during our implementation and setup. She took the time to understand our company’s unique needs and consistently found creative, practical solutions. She was professional, friendly, and exceptionally clear when explaining Rent Manager’s features, making the entire process much smoother. We truly appreciated her expertise, patience, and support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about working with Rent Manager is the combination of a robust platform and genuinely helpful support. The system offers features that can be tailored to our company’s needs, and the implementation team was professional, responsive, and creative in finding solutions for our unique setup. Their ability to clearly explain the platform made the transition much easier and gave our team confidence using the system. #### Cons The main area I found challenging was navigating between pages within Rent Manager. At times, moving from one section to another was not as intuitive as I expected, and it could take extra clicks or time to locate the information needed. Improving the overall navigation and making common workflows easier to follow would make the user experience even better. #### Vendor response Thank you for your review! Replied August 2026 --- ### Property Management with ease - Overall rating: 5/5 - Reviewer: Becky R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rent manager is a great value for the money. It is very user friendly and easy to use. This has made property management very efficient. I also like how they are constantly fixing bugs and issues. Always making our rental management a breeze with Rent Manager. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about rent manager is the scan check. It quickly scans the checks and puts the information on the tenants account. It's great for Tenant management. The customer support is amazing as well. #### Cons There have been things that needed improvement. When you send them feedback, it may take them a while, but they usually get around to updating. #### Reasons for switching to Rent Manager Skyline was giving us too many software issues and did not have a tenant portal. #### Vendor response Thank you for your review! Replied March 2026 --- ### Rent Manager is an excellent platform for property managers - Overall rating: 5/5 - Reviewer: Raymond G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Implementation with [sensitive content hidden] was excellent; he showed me around the entire platform and gave in-depth explanations for all of the features. I highly recommend him! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an all-in-one solution, I no longer need a separate system to track maintenance, which was a pain point for us. #### Cons Not enough automation, but it's coming. I would love to be able to select an assignee and put in which days garbage goes out, and have the task auto created each week - and change when I change assignee #### Reasons for choosing Rent Manager We liked it best for our needs, as it has comprehensive maintenance tracker #### Reasons for switching to Rent Manager It wasn't able to handle everything we needed it for and support was not great. #### Vendor response Thank you for your review! Replied May 2026 --- ### A Great Product For Properties With Lots Of Moving Parts! - Overall rating: 5/5 - Reviewer: Trevor B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall - nothing but a positive experience, it's made both communication with prospects and tenants seamless. While its got its bumps, there is nothing that is perfect. A solid 9/10 from me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate, customer service is top notch too, which is worth its weight in gold! You can find most of what you need, where you need it. Being that my background is Excel-based, the option to Alt-Key my way through the majority of the program is super useful. #### Cons The inability to define stricter parameters when it comes to filtering. There are a million options to refine a search by, but some of the more basic things are not defined/searchable. #### Reasons for switching to Rent Manager switched over due to a little harder to navigate UI #### Vendor response Thank you for your review! Replied May 2026 --- ### Rent Manager Review - Great for what it is! - Overall rating: 4/5 - Reviewer: Derek W. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Honestly great. For the price this is a great platform. The customer service team may take a little bit of time to get to your issues but they're always experts / professionals. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The people at rent manager are great. Every time I've interacted with the team whether it's customer service or sales, they're always very helpful. #### Cons The number of integrations and updated technology is a little lacking. The differences between the express / 12 version are a bit stark. #### Reasons for switching to Rent Manager MRI was absolutely terrible. Really not much else to say haha #### Vendor response Thank you for your review! Replied December 2025 --- ### The most Recommended for Modern Property Management - Overall rating: 5/5 - Reviewer: Uzoma U. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been able to save much time by being to to generate templates and automate actions through certain triggers. Our top management team loves the idea of seeing what's really important from anywhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The platform offers strong security features, including role-based and user privileges, ensuring sensitive tenant and financial information is protected. It's a robust suite for accounting, service issues, communication, leasing, and reporting- all in one platform. For an organization like ours, managing complex portfolio, it gives back value through its automation services. The implementation and onboarding process was exceptionally helpful. The continuous access to Expresshelp and other learning materials, like Rent Manager University, provides help to users in my organization to resolve issues promptly. Aside from the unlimited online resources, Rent Manager offers different ways to reach their support team. The TWA has provided transparency, thereby increasing integrity and reliability. The dashboard customization and command launch feature make it very easy to navigate through the system. #### Cons The time difference. Currently, we are subscribing from a different region, so most times it's difficult to join webinars. #### Reasons for choosing Rent Manager Rent Manager meets our business needs compared to other competitors. #### Vendor response Thank you for your review! Replied December 2025 --- ### Rent Manager is the only way to go to be successful in multifamily reporting! - Overall rating: 5/5 - Reviewer: Mary D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rent Manager makes its program (easy to do business with) Owner friendly and onsite friendly. Rent Manager offers great training as well. Every property I manage the one thing I require is the use of Rent Manager. Such an effective business solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rent Manager has provided my company with excellent service since 2013. I find it a great value for the money. Excellent report options. Easy to train on. Best record keeping. The customer support by far is the best of all. I used a couple other software programs in the past that did not offer me the same level of service nor reporting. Our industry is all about time management. Rent manager makes our daily functions move quickly and effectively. I highly recommend Rent Manager. The admin feature allows you to create any fail safe you choose. #### Cons I honestly do not have a concern about anything with Rent Manager. If I have concerns about the ability to do something, I simply call the toll-free support line and am quickly assisted with a resolution. #### Vendor response Thank you for your review! Replied February 2026 --- ### he Ultimate Tool for Complex Portfolios - Overall rating: 5/5 - Reviewer: Matus D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After testing several platforms, Rent Manager remains the gold standard for customization. Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While the interface is a bit more 'technical' than some of the newer, flashier apps, the depth of reporting—with over 450 built-in options—is unmatched. It’s a true 'all-in-one' that handles everything from marketing and leasing to maintenance and deep financial audits. If you want total control over your data, this is it." #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Rent Manager for a while now, and here’s the honest truth: it’s a beast. If you’re coming from a simpler tool, you might feel overwhelmed at first because there are so many settings. However, once you get through Rent Manager University (their training portal), it’s a game changer. The rmAppSuite Pro mobile app is fantastic for my maintenance team, and their customer support is actually responsive when you get stuck. It’s more of a professional-grade tool than a 'lite' app, so it's perfect if you're planning to scale your unit count." #### Cons Updates takes little bit longer than I expected. Cutomers be noticed ahead with new upcoming updates. #### Vendor response Thank you for your review! Replied May 2026 --- ### Digital Warehouse for all your Docs & Free e-Sign Abilities! - Overall rating: 5/5 - Reviewer: Sheila E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great way to track processes, tenant notes and property maintenance. Doc storage & e-sign is 100%! When a new prospect calls or walks in, you are able to quickly enter key vitals, gives the leasing agent the opportunity to "claim" the lead and all members can watch the progress. The beauty part is that if a team member falls short of a close - or leaves the company - the remaining members are able to pick up right where the first member left off. The document storage has proven to be a great resource too but I am most excited about 2 features in particular. e-Signable docs - import ANY form or letter into RM and use their merge fields to drag and drop key information to auto populate into the form and then send it for e-sign. The other feature is MASS TEXTING - oh my goodness! As both a loan originator and property manager I find myself needing to send the same messages over and over and in the past meant - from my cell phone - 1 tenant or borrower at a time. No more! Now I can create a template specific to either group, use merge fields to personalize the message and send them out all at once thru RM! Game changer! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Incredible customer service, great document storage, easy to import docs for e-sign, user friendly! Super easy to drag and drop docs and pics right into the Notes section. Mass texting is quick, you can create re-usable templates with merge fields to personalize to tenants. We are using it for our borrowers loans as well and has been fairly easy to create UDF to customize the information required for each new borrower. My favorite part is being able to import (or internally create) ANY form for e-sign! #### Cons Setup ease is only possible with proper permissions in place from the start. Ensure user access. We are using rmVoiP along with the web version of RM. The softphone set up was tedious even after getting ALL THE PERMISSIONS set correctly on my user profile. The reality now is sometimes the office phone rings thru to the VoiP #, you can actually hear the pc alert you to the call but the rub is that you can't always answer it - using a bluetooth headset as recommended. You are also supposed to be able to make and receive calls from the app on your cell phone. This too has proven to be a challenge - especially when both the cell and pc have competing bluetooths. #### Vendor response Thank you for your review! Replied December 2025 --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: jenny l. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate. Overall, Rent Manager stands out as one of the best platforms available for both usability and powerful, reliable reporting capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rent Manager is an incredibly user-friendly platform that makes property management efficient and stress-free. Its intuitive interface allows users to easily navigate through tasks like accounting, tenant management, and maintenance tracking without a steep learning curve. What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly. #### Cons Whether managing a small portfolio or multiple properties, Rent Manager consistently delivers reliable results, making it one of the best reporting systems available in the industry today for property management professionals. #### Vendor response Thank you for your review! Replied May 2026 --- ### Rent Manager - Breath of Fresh Air! - Overall rating: 5/5 - Reviewer: Trisha K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rent Manager is an outstanding property management solution that delivers exceptional value for money. Its intuitive interface makes tenant management and rental processes effortless, while robust reporting features offer clear, actionable insights. Customer support is always responsive and helpful, ensuring a smooth experience. The ease of use, combined with efficient email communication tools, streamlines day-to-day operations. Highly recommended for anyone seeking comprehensive rental management! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Rent Manager is its seamless combination of powerful features and ease of use. The intuitive interface makes managing tenants and rentals straightforward, while comprehensive reporting and efficient email communication tools help streamline daily tasks. This, paired with responsive customer support, makes Rent Manager a valuable asset for property management. #### Cons What I liked least about Rent Manager is the complexity involved in moving tenants from one property to another, especially when handling security deposits. The process can be confusing and could be made more intuitive to save time and reduce potential errors. #### Vendor response Thank you for your review! Replied May 2026 --- ### Rent Manager - Overall rating: 4/5 - Reviewer: Chris G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Rent Manager has been positive. It’s a robust property management tool that offers comprehensive features for accounting, tenant management, maintenance tracking, and reporting. Once you get past the initial learning curve, it becomes a powerful system that can streamline daily operations and improve organization. The customization options and automation features save a lot of time. However, the interface can feel outdated and occasionally clunky, especially for new users or mobile access. While there are areas for improvement, Rent Manager delivers solid value and reliability for property managers looking to scale and stay organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about Rent Manager is its all-in-one functionality. It combines accounting, property management, and communication tools into one intuitive platform, which saves time and reduces errors. The customizable reports and dashboards provide clear insights into financials and operations. I also appreciate the tenant and owner portals, which make communication easy and professional. Rent Manager’s automation features — like recurring charges, work orders, and reminders — streamline day-to-day tasks. The software scales well for both small landlords and large property management companies, offering flexibility without losing control. Its support and training resources are also extremely helpful. #### Cons While Rent Manager is powerful, it can feel overwhelming due to its steep learning curve and dense interface. New users often struggle to find features quickly, and some tasks require too many clicks. The system isn’t always intuitive, especially when customizing reports or setting up automation. Mobile functionality is limited compared to the desktop version, which affects on-the-go usability. Occasional glitches or slow load times can be frustrating, especially during high-volume periods. Integration with third-party tools isn’t always seamless, and some features feel outdated. While support is helpful, response times can vary. Overall, it needs some modernization and streamlining. #### Vendor response Thank you for your review! Replied October 2025 --- ### Great software for everyday needs - Overall rating: 5/5 - Reviewer: Lorena A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used it every single day since about 5 yrs ago and my experience has been great, I wouldn't change it for any other software, I can find anything I need within seconds, I can communicate with my vendors/tenants from here, I can customize pretty much anything for my business needs #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All information needed for everyday property management is there, from tenants, vendors, transactions, bank statements, maintenance issues and records, insurance certificates, and the list goes on and on. Also, if you ever have any issue the customer service team is pretty amazing #### Cons Sometimes it has bugs, like when you open something, it takes a lot of time or completely shuts off the program and you need to log back in --- ### Excellent Customer Support with Rent Manager - Overall rating: 5/5 - Reviewer: Cassie W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been excellent. I really appreciate the support the team provides. [sensitive content hidden] was excellent throughout the implementation process and was always able to help me when I had questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Making adjustments to accounting features is very convenient and easy to do without much additional support needed. The support team is always there to help and are able to assist with anything you need. Overall an excellent way to manage the communities lot rentals. #### Cons I'm not a fan of the late fee structure as it doesn't show up on our end right away when a resident has a late fee added. #### Vendor response Thank you for your review! Replied May 2026 --- ### 10/10 Rent Manager! - Overall rating: 5/5 - Reviewer: Courtney J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is a 10/10 with Rent Manager. It is worth the value. little to no bugs or issues. It makes running a community easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very new user friendly and makes tenant management so much easier. Customer support is very amazing to work with as well. #### Cons So far, I have no dislikes. It really is great to have for a rental management. Monthly reports make my life that much easier, and I have been using it for 3 years now. #### Vendor response Thank you for your review! Replied May 2026 --- ### User-Friendly Interface and Excellent Support Team" - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been good - I have been happy with it overall. I wish that my company would switch over to RM Express instead of what we're currently using. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's pretty easy to use, and if you're not familiar with it, to me it's self-explaining as you click around - you can see different reports. There is always your support team, which has always been great when I need help or have questions. #### Cons I hate that you have to use the RM upload folder. I wish you could upload items normally like other software programs. #### Vendor response Thank you for your review! Replied August 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/property/rent-manager-profile/reviews/?page=2) --- Rent Manager Reviews, Pros and Cons - 2026 Software Advice