All Accruent Reviews
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Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The go-to propoerty maintenance system for mult-site pub operators
Simple to use, our field team were able to use all aspects. Clean simple reporting. We also used the APIs to live-link jobs into our Job Managment System TeamPoint.
CONSNo issues, the product works really well from a contractor's viewpoint.
Vendor Response
Thank you for reviewing Accruent software and for being a loyal customer. At Accruent, we are always striving to be the best technology partner that we can be, and your honest feedback is crucial to our continuous improvement and growth. Please don’t hesitate to reach out if you have any questions moving forward.
Replied February 2024
Fon
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
It is useful, organized and time efficient.
Though there are better options to pick from, Accruent still does the job. At times, it was difficult to upload documents which made the overall experience frustrating.
PROSThe GPS tracking feature is a great plus for this product, because it lets customers know that our employees are on-site during field/customer visits. This also helped us to properly manage our time on the field. All work orders can also be seen in one interface including completed, pending and overdue assignments.
CONSThe main thing I liked the least is that work order coming from an email could bot be rejected or accepted. Apart from this aspect, the overall product is organized.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed February 2019
Not very intuitive
There are definitely better options but it does the job
PROSAccruent does a good job storing all of the info necessary to complete the job.
CONSit is very hard to enter a record. uploading a document is tedious. the system makes it hard to search by PO# or Store #
Katie
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Time Saving, Useful, Organized
I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy.
CONSI do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though.
Alan
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great webservice for project management and control. Easy to understand and meet all needs
various functionalities, activity control, workload, dashboard and control of hours worked in each activity
CONSToo much information on the screen can disrupt new users. Could export reports with attached images.
Marcos
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
To recommend
I could use something like the project manager to organize the tasks in my daily life.
PROSIs a good web application to control and preview the workload of the team. Very use to plan and share tasks.
CONSThere are some bugs we can find. For example, in the main page called Tasks, when you click in "Show More" to expand the list of task and projects, it just repeats the tasks.
LEANDRO
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Fast
Very fast and organized, this tool can be used for all companies. It's a great tool to create projects.
CONSIt's necessary click in the button save to save all modifications. It isn't cool do it every time, In my opinion the process to save could be automatic.
Brittney
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Accruent Software Review
Very useful program.
PROSGreat software for businesses of all sizes to manage their day to day operations. It offers users market planning and site selection capabilities.
CONSThere are many different features on this software so it takes a while to learn all the loop holes and that takes time away from managing but also helps to learn.
Audrey
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Great management software
Definitely a useful program
PROSI really enjoyed how accruent set up the home page and the software in general is easy to navigate even when your a new user
CONSWhat I liked least with the product was probably the font used and sizing of certain aspects but just cosmetic issues really.
Alexandra
Industrial Automation, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2018
We have our ups and downs but overall good company!
We tried Accruent for a while to help us out on our projects and maintain a good schedule of our jobs.
CONSThe only problem is that it came to a point where we didn't have the time to go through all the hoops of the program so we decided to go with another company.
Simon
Industrial Automation, 10,000+ employees
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
A person with limited technological skills can really benefit from this software
This software has changed the way I look at technology in my life. Tools such as this are great for the laymen just getting into the field as well as for the professional looking to hone their skills.
PROSEase of access was the best part of this experience for me. Knowing very little about the product before I began, I was able to easily and intuitively access the software and utilize the resources available. I was amazed to find this software set up to address my needs without requiring any sort of specialized skills or knowledge to achieve my goals.
CONSI wish there were more applications for this in my daily life. If i could find a software modeled on this to handle other tasks that require review I would utlizize them to their fullest.
Brittney
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2017
Accruent review
Take any of the training when it is available as it helps a lot.
PROSThe best part is that it is accessible at any time or any place from any computer or mobile device.
CONSIt can be pricey the more people added to the access. And the upgrades are costly and difficult to do.
Gabriel
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
The facility to manage.
The Project Management application is very useful and intuitive, the sync is quick and the information is I.
CONSSomethings in the Project Management like the size of the page (need to use a scroll) I guess that could be improved.
Kaycie
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Great Product
User friendly and very easy to navigate around making it something that I will likely keep using in the future.
CONSI did not like that the features that this product offers are kind of limited. Although it accomplishes what I need.
Moses
Commercial Real Estate, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Accuruent is the requires no previous skills in property management its the easiest.
Accruent is best solely for scheduling activities but not really for managing big property.
PROSVery easy to set up and use, user friendly as it displays its homepage in a very friendly way, it very efficient in scheduling activities, cheap and really great quality for money.
CONSThe features are not much as a property manager would expect especially for big size of property, customer support needs an improvement.
Dante
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2017
Invest in Software that`s designed around your business needs!
It will save you time and money!
PROSIt is simple and user-friendly, It`s a to the point application that focusses around your needs to create structure in your business to spend more time on the stuff that makes your auditor smile!
CONSIt serves a local audience and not written for an international clientele. It has a shortcoming to specialize in a specific operational practice
iyalekhue
Primary/Secondary Education, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
Does the job
Accruent is a relatively nice software, has lots of nice features, including managing total work order of a project.
CONSso far, clients have not had any real complain about the Accruent software, but i think a public price would help sell the software faster, instead of always contacting support for price.
Tanner
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2018
Accruent is great!
Was easy to learn and has a breadth of different options that were great. I found that it had everything I needed.
CONSNot many cons with this product. I would say that while options were great, I would have liked to been able to customize more.
Anonymous
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Useful and very easy to use
The software is extremely easy to navigate even for the technologically challenged used. It fit my needs to a T
CONSI don't really have a negative position about this software. If I had to choose something I would say a customization feature would be nice.
Cody
Real Estate, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2017
Really good, actually
Very easy to use. I've used many other tools and some could be buggie. Not the case with Accruent. I loved it!
CONSOverall, I didn't love the display/homepage. If it's something they can improved, this tool would be even better.