All ADDA Reviews

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Sonal

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2024

friendly app

Wonderful experience, Any time we can view the history

PROS

Accounts part specifically the maintenance collection option.

CONS

More options to be add in accounts part for easy access

Ravindra

Individual & Family Services, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed June 2024

Missing Notification

PROS

ADDA is advertisement-free and has a clean, neat layout.

CONS

Please note ADDA main functionality should be visitor approval, rest like expense and other can be replaceable by a excel sheet with its Pros and cons . In recent times ADDA notifications are inconsistent 1. Notifications not being received at all. for approval 2. Delayed notifications 3. Inconsistent notifications, with some being received and others missed. I have reproduced all the issues with the ADDA support team, but they are asking us to wait for a new launch. This is unacceptable, as these issues are crucial for both security and social needs. Residence cannot afford to miss a Swiggy delivery, nor can resident make a visitor wait at the entry just because the app fails to send a notification on time. Imagine the visitor’s reaction—among others they might suggest using other apps. Please address these issues as soon as possible.

Rajkumar

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed June 2024

Not bad

PROS

Easy to use, transparency, confidential

CONS

Page loading, Log out, Bill format, Report bug, Ledgers

kowsalya

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

Good

good

PROS

This is easy to raised invoice & Easy to see the dues to be collected

CONS

In the invoice overall due is showing .Some residents gets confused

ARIF ALI

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Reliable, Transparent, and user friendly software.

One of the Excellent software to manage JOPD.

PROS

The software is User-friendly, easily accessible, and transparent. the most likable part of this software is the minimal error with Mollak integration.

CONS

The system hangs quite often during the regular use of the software and automatically logs out. The software shows an error in browsing while pulling the receipts from the Mollak system.

Reason for choosing ADDA

I chose ADDA software because this software is User-friendly,

Satheesan

Real Estate, 201-500 employees

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2024

ADDA is a Great Software for Society Management

I am using ADDA as user and as Community Manager for last 8 years. It is an excelent product for Society management. This is helping us to have transperent accounting and helping us with easy auditing and tracking dues and payments.

PROS

1. Easy to use 2. Gives an easy way to manage the society accounts 3. Mobile apps is helpful for the residents to view their dues and make payment. 4. Lots of reports to help Society management team to manage the accounts and auditing

CONS

1. Need to add more latest communication like WhatsApp 2. Need to have functionality to integrate with thrid pary payment providers like Paytm or PhonePe etc 3. Gatekeeper is not as good as other product in market

Reason for choosing ADDA

When we purchased ADDA in 2016 there were not many alternatives later alternatives like MyGate and Nobrokerhood came in. I did not spent much time comparing with other products. No with lots of history around it might be difficult to swith to other providers with out losing some transaction history

Pavan Kumar

Automotive, 5,001-10,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

Feedback on ADDA Tool Review

Over all it is good, can be used for small and larger residential apartments and gated communities

PROS

Support is good and the way it structure on accounting and invoicing bills are good. need to improve in bank and cash section

CONS

Customization, may need give some flexibility for customization need to improve in bank and cash section and purchase request order

Chakravarthy

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Customer Review

It is a good app.

PROS

Easy to use, Never goes down or has a lag

CONS

None so far.

Reason for choosing ADDA

Zero Adds.

Parinitha

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Over all feedback

PROS

Client data management and accounts management

CONS

We can't use the different adda account in the same browser at a time. Earlier it was possible

Anuradha

Program Development, 11-50 employees

Used monthly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2024

RPAOA's perspective on ADDA usage

Effective and time saving once you get familiar with it. Thanks to your team member, [sensitive content hidden], things have been streamlined. Our appreciation goes to him, exclusively. Thanks, [sensitive content hidden], for being a patient and highly effective support source!

PROS

It's quite user friendly only once you get familiar with the "look and feel". It does need some hand holding, or it could just be my outlook and unfamiliarity with it that makes it a little difficult. Note I have not used any other apartment payment system for me to include a comparison.

CONS

1) Twice in the 2 years of my usage of ADDA, it has not shot out the invoices on the 'trigger' date set. Had to call an ADDA official to get it set right. 2) It's not easy to correct incorrect entries quickly; I have had to take help from an ADDA person 3) have been requesting the said ADDA official who has helped us over the last 2 years, to conduct a face to face feature benefit session for our team (association members, staff and audit office staff), your team seems reluctant...

Vijay

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Software is Verry good for Accounting

PROS

Financial Reports, Eassy for Auto Invoicing,

CONS

Support Staff is Very Good, Product is Very good for end user and accountant

sahil

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best accounting software

very good

PROS

the ERP module and the accounting software

CONS

the customer service support and the chat bot is of no use

Ashita

Legal Services, 1 employee

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2023

Good apartment management software

PROS

Apartment Adda is a fantastic platform for managing the affairs of residential communities. It simplifies communication among residents, allows for hassle-free maintenance requests, and fosters a sense of community. The features for managing society finances and conducting polls are especially handy. Overall, Apartment Adda has greatly improved our community living experience!

CONS

Customer service is quite slow to get required changes

John

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

We are very satisfied with the product at the cost provided to us.

We were looking for an automated solution for apartment management. We came across ADDA in 2012. It became so simple after this. User management, Income/Expense tracker, Helpdesk tracker are all really good.

PROS

We have been using ADDA for almost 6 years now. The member invoicing module is very well designed. It's a quick resolution to all issues in a residential complex, be it the complaints, booking of common facilities or management of funds. The customer support is excellent. You approach them with a problem and their full support team swings into immediate action.

CONS

I used to dislike the UI of the App but with the latest update, they have rolled in a new extremely user-friendly UI.

Sultan

Facilities Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Compatability

Its a good end user project but its way behind the other competitive software in market and even missing some of the basic functionalities which usually available in a cheaper software

PROS

User friendly, Mollak Integration and easy navigation

CONS

Not much developed to compete with industry requirements and most of the basic functionalities are missing

Mohamed

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

ADDA is one of the best service provider ( 5/5 Customer exllence )

excellent product , Great team , one of the oldest in field

PROS

*Very active and supported team her in UAE( [sensitive content hidden]) . *Understating of business requirement. *The system is easy for using

CONS

*Some requested feature not available or not applicable

Reason for choosing ADDA

all reasons mentioned above through review .

Mandayam

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Excellent Support System

Useful

PROS

Ease of navigating and working. Support system

CONS

Nothing as of now. In case of small apartments below 100 flats, does Gate works?

Reason for choosing ADDA

Referral.

Anil

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE