All Alphaletz Reviews

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User Profile

Joanna

Verified reviewer

Real Estate, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Finally, a product for Landlords to replace the trusty spreadsheets

A fantastic user experience so far. AlphaLetz understand their clients and the market they're in. I moved over to the product as soon as I saw it advertised, overall, it will mean less paper and more timely reminders and helpful reports to keep us compliant and ahead of the game.

PROS

The product is cloud based, has a sweet app and is secure. I can use this product to manage both our Residential and Commerical lettings. I am really impressed with the cleanness and smoothness of the screen and input, there is no clunkiness at all. The more I use the product the more useful features I find and once all the historical data is entered there will be no forgetting the deadlines.

CONS

There isn't much I don't like, and customer support have been so helpful and taken on board a few of my suggestions for improvements. One of the things, especially for entering all the historic data is the date entry box. It would be nice to either pick the data from the box or enter in manually. I suppose it depends how fast people are typing and data entry. For me it's quicker to do a manual entry.

Reason for choosing Alphaletz

I tried Lendlord which proved to be all about selling me mortgages and I was not convinced on the security of the product and whether in the future there would be a big price tag added to my data once it's in there. So, I removed all my data a few weeks ago. AlphaLetz came just at the right time. It's not gimmicky, is upfront, clean, and easy on the eye, ticks all my boxes.

Vendor Response

Thank you Joanna for your review, we are delighted that you like it so much. We continue to add more features too, which is another benefit of cloud computing!

Replied November 2021

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great for business owners with Dyslexia and Dyscalculia.

What is also great is that it’s a cloud-based system and the developer is extremely open minded to improvements and functions that will assist the community and others with neuro diverse conditions.

PROS

We were looking for some software that was easy to use because of my dyslexia and dyscalculia. Which means I’m both rubbish with numbers and with visually seeing the right information in the right context. This company provided invaluable support to navigating me through understanding and successfully obtaining the correct management output required to understand both how our business was operating and also maintaining the correct property management. It did take a couple of days to rewire my brain from using spreadsheets but compared to other software this is intuitive and beautifully crafted along with the invaluable support from Alphaletz. Thank you from Safe As Huysers Lettings Ltd

CONS

We were looking for some software that was easy to use because of my dyslexia and dyscalculia. Which means I’m both rubbish with numbers and with visually seeing the right information in the right context. This company provided invaluable support to navigating me through understanding and successfully obtaining the correct management output required to understand both how our business was operating and also maintaining the correct property management. It did take a couple of days to rewire my brain from using spreadsheets but compared to other software this is intuitive and beautifully crafted along with the invaluable support from Alphaletz. Look forward to being able to move general expenses to either LTD or sole name property output on PDF statements in one place, Versa vis-à-vis.

Reasons for switching to Alphaletz

Ease of use and growing features.

Vendor Response

Thank you for your review, we are delighted to have you as a customer!

Replied June 2022

Erika

Real Estate, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Easy to use property management software

[SENSITIVE CONTENT] has been very helpful and always responds very quickly to my queries. It has been great to get a very personal customer service which you don't get with the large companies.

PROS

I really like the visual layout of Alphaletz and find it easy to see all the relevant data on the app and online.

CONS

We manage student tenancies where the rent schedule is not a straightforward monthly payment on the same day. Most pay monthly for the first 3 months and then termly for the rest of the contract. Payment dates and amounts therefore vary. We really need to be able to set this up accurately on the system to be able to monitor rent payments closely.

Reason for choosing Alphaletz

Visually pleasing and easy to use. Reasonably priced.

Vendor Response

Thanks for the review Erika, it really helps us gather important feedback and also helps other users looking for a product like Alphaletz!

Replied December 2022

Gary

Farming, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Enabled me to take back control from expensive managing agents

Setting up the system was pretty easy as I'm comfortable with using technology. Prior to semi-retiring, I ran a mid-sized IT services company in London, so I didn't need any help from Alphaletz to get my rentals in to their system.

PROS

Alphaletz is intuitive, easy to use and provides all the information I need to manage my 3 rental properties myself. Whilst the software is relatively new to market, the company seem to take onboard feedback from their clients and build that feedback into their roadmap. There have been numerous updates and feature enhancements that are released on a regular basis since I started to use the app. The app is fast and allows me to have information on my rentals at my fingertips. The key thing for me, is that my yields were decreasing and my managing agent added little to no value yet took a big chuck of my monthly rentals and when things did go wrong, the repair bills seemed overly expensive. Using Alphaletz has enabled me to cut out the managing agent and thereby improve my monthly yields, without overly impacting on my valuable time.

CONS

There isn't anything in particular that I dislike about the Alphaletz software. One thing I would like to see as a possible future enhancement would be to build a pool or nationwide resources and trusted tradespeople that Alphaletz customers could tap in to (plumbers, electricians, gas safety certification, EPC's, landlord insurance, cleaning, etc.) to further reduce the time I need to spend looking after my rentals.

Reasons for switching to Alphaletz

My main reason for switching was to wrestle back control of my rentals from managing agents who did nothing but wind me up (and I have tried a few over the years). They take a chunk of commission at the start, middle and end of a rental and in my personal opinion added little to no value other than increasing my costs and reducing my yields.

Paula

Real Estate, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Super User Friendly

It's been so easy to set up and has been brilliantly designed to suit every eventuality that I have needed to record so far. I know that other users have made suggestions and knew features and functions are added often. I've been absolutely delighted with it and can't recommend it highly enough.

PROS

In the short time I've been using the software it's already proved well worth the money. Not only is it really easy to set up and use, but there are lots of opportunities to watch live webinars and I've twice asked questions via email and got an immediate reply from the people who built it. I even just got sent a bespoke video in answer to a question.

CONS

Although there is a feature to link your properties to your bank account so payments can be reconciled, my bank (Handelsbanken) does not support this feature. Absolutely no fault of Alphaletz, but rather my old fashioned bank. Most banks can be linked.

Vendor Response

Hi Paula, thank you very much for the great review! We are delighted that you enjoy using the system so much. More exciting enhancements coming soon! :-)

Replied December 2022

Richard

Real Estate, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Property business - digitized

This is an intuitive programme designed for the property professional by a property professional. The ease of use and simple interface attracted me to this application along with it being designed for property investors. It's integration with your bank accounts is excellent and tracking financial transactions is simple. Sorting and searching options should make finding what you're looking for a breeze too.I will very likely recommend this programme in the future but I've only been using it for a short time. The only issue I can't comment on is how it works with multiple users as I'm the only user in my company.

PROS

Read my main review.

Vendor Response

Thank you very much for the review, we are very pleased that you have chosen Alphaletz!

Replied April 2023

Steve

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Invaluable tool for Landlords

Saving time and money. Reducing the hassle factor of managing rental property.

PROS

Takes all of the key tasks and automates them for you. If you are managing rental property this is a no-brainer! Lovely look and feel. Fantastic value for money!

CONS

There is nothing I dislike about the product. I suppose they will add even more features as they go along.

Graeme

Real Estate, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Focussed Functionality

Excellent, the functionality clearly designed by people who operate real rentals business. The balance between functionality and simplicity is a good fit for my business.

PROS

The functionality in the application focusses on the the matters that are most important to running a property rentals business. It is also designed to operate HMOs with individual room lets; critical functionality to our business.

CONS

Figuring out the tenant lease terminology and functionality took a little bit of time. I need to re-visit this as maybe I'm not understanding something.

Reason for choosing Alphaletz

The alternative was an Excel spreadsheet. I have the Excel skills to do it and I'd prefer to not spend the time building Excel spreadsheets when there's an application that I can use.

Vendor Response

Thanks for the review Graeme. We recently just added a short video on 'Setting up a lease' on YouTube to help customers onboard more easily. The lease is quite key as you can set up automated emails, set up the rent schedule, deduct letting agent fees and bring historical rent up to date in a few clicks. If we can help, please drop us a line at info@alphaletz.com

Replied November 2021

khurem

Biotechnology, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Alphaletz the perfect landlord app

I used to use excel spreadsheets which are of course clunky and took up a lot of time to keep on top of, I have tried other apps also but the complexity always put me off so I never really used them. Alphaletz is the first one that I have tried and stuck with and now use on a regular basis. The customer service is excellent and they have got back to me with my initial questions very quickly. A great app thank you !

PROS

Very simple to use and easy to navigate allows me to keep on top of my properties in a simple way, I like the way all aspects are linked in together from expenses to reminders . Has all the functionality I need without becoming to complex to use. I have tried a number of apps and this so far is the best by a long way !

CONS

none so far very happy with the app and support as needed

Reasons for switching to Alphaletz

this was too cumbersome to use and not very intuitive

Vendor Response

Thanks Khurem, glad you like the app. Most of our users are moving from spreadsheets to Alphaletz, but also more users are moving from other landlord apps as they love the simplicity and functionality of Alphaletz.

Replied November 2021

Regina

Real Estate, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Alphaletz

Great. Good customer service.

PROS

I have only used the trial version but have been looking for a software that can do it all: track everything per property (residential, commercial, HMO etc.) and do the banking/preparation for the accountant as well. Very interested in the online signing of documents.

CONS

I haven't used the product properly for all the properties that we administer, so can't comment yet.

Vendor Response

Thanks Regina, we look forward to getting you fully onboarded very soon!

Replied October 2022

David

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

A comprehensive property CRM system

PROS

The most important features:-Open BankingTasks to keep your portfolio compliant Ability to store documents against tenants

CONS

- Ability to invoice from the system would be useful- Ability to add a company name rather than just a personal name

Vendor Response

Thanks for the review David, we really appreciate your feedback. All points noted and we are very glad you like the product so much! New updates and improvements generally released about every 8 weeks based on user feedback.

Replied December 2022

Peter

Financial Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

Alphletz

Very positive, any questions or query that you have seem to be answered and looking forward to continuing to use Alphaletz moving forward.

PROS

I have previously relied on spreadsheets for my portfolio of rental properties and this was becoming very time consuming at the end of the tax year and filling in my tax returns. Using Alphaletz software will definitely save me time and hopefully money. I have been pleased with the software since using it. The best thing that I like about the software is keeping all of my data in one secure place with instant access to information and consolidating income and expenditure.

CONS

It’s pretty easy to use and getting a hang of all the ins and out to make best use of the software. No real major concerns

Vendor Response

Thanks Peter, I'm glad you like the product!

Replied January 2023

Jonathan

Commercial Real Estate, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Communication is a 2 way thing

I first met CEO at exhibitions over a year ago, when a client of theirs suggested I spoke to [SENSITIVE CONTENT]. I liked his presentation style, efficient and not pushed. I think I told him I had research another company. But I have attended several training webinars during last 12 months. I am really impressed by the way this company operate providing a 1st class service which is 100% fit for my purposes both now and future property plans.they accept all challenges to improve their system. They are proactive.what’s not to like? And it’s is so cost effective in the real world of property. What they do is perfect for a landlord to record all the info they require in 1 place. I have not looked at how much info their site has on ‘Free content for Landlords’

PROS

It is constantly being improved. The management listen to their client base. The bigger the growing client base the better the Alphaletz System will become. I am surprised landlords go elsewhere.

CONS

I am old school and have researched this and other systems. After a year I have changed my thinking and like what I see at Alphaletz.

Reason for choosing Alphaletz

It delivers everything I as an agent to landlords requires

Vendor Response

Thank you Jonathan. Your feedback and ideas have been incredibly helpful too.

Replied December 2022

Kristopher

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Alphalezt, cloud based organisation for rentals

Positive experience

PROS

Cloud based, app and web access, this is a dedicated platform for Landlords to manage their properties and finances not a generic platform bent to suit.

CONS

Like all software its only as good as the effort and information you put into it, initial upload of info takes some time but once loaded in it seems to work very well. there are a few niggles but there is a continual development plan for the software, and they seem to be very interactive with users to get it working smoothly and keep it evolving.

Reasons for switching to Alphaletz

functionality current and future.

Vendor Response

Thanks Kristopher. I'm glad you like the product! We listen very carefully to user feedback, all ideas to make the product even better are logged in our feature enhancement list.

Replied December 2022

victoria

Accounting, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Useful Property Management Software

PROS

Clean user interface and is relatively intuitive to use. I particularly like the task reminders as it helps enormously with remaining compliant with the law

CONS

Having to pay per unit rather than per property. If you have several tenants in one property it can quickly ramp up the cost of using Alphaletz

Vendor Response

HI Victoria, thanks you very much for the review!

Replied December 2022

Kai

Telecommunications, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Great app

Amazing experience with the app and also support

PROS

Able to manage, keep up to date with expenses and compliance all in one place

CONS

Would like to have been able to delete certain things Ie rent payments so they don't stay as due if they won't be paid

Vendor Response

Hi Kai, the delete function is in the app already. Please contact us at info@alphaletz.com and we would be delighted to show you.

Replied November 2021

Keith

Real Estate, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Ease of Starting

Met at a landlord show. Found the staff to be really helpful.

PROS

This product is not overly complicated. I also like the look of the interface.

CONS

I am still learning how to use the product, so have no negative concerns

Reasons for switching to Alphaletz

This is a simpler to use product.

Vendor Response

Thanks for the review Keith, we appreciate it!

Replied October 2022

Edward

Information Technology and Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great handy app

PROS

Ease to use and simple to get started. I love the easy access to the app and my property dashboard. It gives me all the information in a simple-to-read format. Running reports is quick and straightforward and is a great time-saver. Highly recommended.

CONS

I haven’t found anything I don’t like yet.

Naresh

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Amazing app for busy landlords!

The app is very easy to use. I am very pleased by the support I received from Alphaletz team so far.

PROS

I’ve just started using Alphaletz, and I can already see it’s going to be really useful for the end of year tax return. I need my income and expense history to send to my accountant, and that’s so easy to do now by running a quick report in the App. The app helps me to stay on top of expenses by taking a photo of the receipt, uploading it into my Alphaletz account and allocating against the property.

CONS

There is nothing at the moment that I don't like. I am sure Alphaletz has a great roadmap of features and I am looking forward to using them.

Howard

Investment Management, 1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excellent software developed by real and knowledgeable people

I use it for my small private portfolio. It beats a spreadsheet!

PROS

Value for money, ease of use and support from Richard and his team

CONS

The software is evolving all of the time so shortcomings get addressed as the software develops

Reasons for switching to Alphaletz

I wanted an integrated product

Vendor Response

Thanks Howard, we're glad you like the product so much. Customer excellence is important to us and we love getting feedback to ensure Alphaletz continues to be a world class product!

Replied October 2022

Martin

Computer & Network Security, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Everything in one place makes property management so much easier

PROS

It is easy to use and intuitive. Also the ability to have everything about the properties in one place saves so much time and money

CONS

Some foreign currency options were not available when I started using the App

Vendor Response

Thanks Martin. We now have the option to set up £, and $ as the default currency symbols in the app. Plus subscriptions can be paid in virtually every currency globally, as we have customers all over the world now!

Replied November 2021

Laura

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Just what I’ve been waiting for

Wonderful, a massive time saver.

PROS

This software is what I have been looking for. It replaces spreadsheets and diary entries and means I can complete my tax returns easily.

CONS

It would be useful to have a search function for “help”.

Vendor Response

Thanks Laura for your review. The search function is a good idea and noted! We also add frequent video updates on YouTube to help with updates and tutorials.

Replied November 2021

Showing 1 - 22 of 22 Reviews