We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.

We have been using Appfolio since 2011 and along with it's easy of use, it's customer service is amazing.

I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.

NO notifications when an e-mail is unable to send.

The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.

I've overall enjoyed this system and surely don't know all the cool things it does. I appreciate any education on how to better leverage the tools it offers and how to do things more efficiently.

The accounting side can get confusing at times when there is a problem and we need to trouble shoot to find the solution.

It really helps keep everything in one place, organized and accurate. I love that they are always improving by upgrading or adding new features.

This causes havoc for us as some tenants with due dates other than the 1st get charged twice in the longer months.

I love how simple this system is to use. The text message abilities are great and probably the most used feature for us.

We are very happy with Appfolio. And happy with the effort from Appfolio toward continued improvement of their product.

I like the easiness of the software. The pricing is affordable, and the reports are easily accessible.

When there is a problem and I need to speak with someone, due to lack of video instructions, it is nearly impossible to do so.

I also like that every tenant I have now pays online where I never have to process a check or money order, so collecting rent each month is easy. It is a great system to use.

Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.

This program may be able to take you to the moon and back but if support is garbage, then the software is worthless for the user.

It has so many great features, especially integration with the tenants. We can do electronic leasing.

They are super friendly and always willing to help. The yearly customer conferences are great.

Responsive customer service. Good integration with collection service.

This is a very easy software to learn. Finding the information you need quickly is one of the best features to help with efficiencies in every job.

Integration with other software has been a challenge. Marketing reports are not as detailed as a result and that is a problem with larger properties where marketing data is entered by many.

Great user friendly program, very easy to navigate through all areas and I love the way everything is tied together when researching things.

The customer service is amazing. I am always called back usually the same day and they email information to help solve an issue prior to calling you.

The on boarding was great. The service I have had while we have had Appfolio has been top notch.

I love the ease of use of this software. It gives me so many options for reporting, investigating any issues, and my tenants love that they can pay online and request maintenance online as well.

Overall, I love the product and when I can get the assistance I need I am very happy. We aren't a huge company but we manage close to 300 doors, so we are respectable.

We love the reporting, the customer support, the owners love the reports. The ACH payment to owners is great.

AppFolio is very user-friendly, intuitive and thorough. And the customer service is awesome.

Cloud Based, very well thought out and designed, excellent search, good quality accounting, excellent only help.

It has been an excellent experience. It is easy to use, easy to train on, easy to export information.

I love being able to communicate with vendors  and assign the work orders to them. Also residents love how user friendly the portal is.

The accounting or the processes are sometimes weird. If you do not follow them, you end up in trouble.

Later down the line they must've restructured their support team and it's been terrible.

The ease of navigation and the functions available make my job easier. I love that my company is taking on more and more aspects of this great software little by little.

There are management level approvals that are in place before a check is issued which would eliminate fraudulent activity from happening.

Easy to use, on the cloud, has everything you need to run a RE business, from payments to ticketing to accounting. Love the PayNearMe integration.

It's an odd feature to be missing, because everything else about every unit and office is customizable (the correspondence documents, the booking modules, the rate plans and the unit setup.

Correspondence is attractive and easy to customize. The various tools available for setting rates/manipulating rates are easy to use.

I really like the fact that you take Feedback seriously. It's nice when something I'm interested in seeing comes to fruition.

Customer service is superb, staff is friendly and helpful. Very pleased with the staff.

We do take advantage of Escapia.net and have recently integrated online booking capabilities with HomeAway and so far, so good. Our rating reflects our satisfaction with the functionality that we use.

Very robust feature list. I couldn't possibly manage our rental list without a strong piece of software like Escapia.

There have been a few snags here and there, but overall I think the software is great.

Extremely difficult to navigate and they seem to have issues with the login pages; I have had to re-register 3 times within the last 5 months. Terrible, terrible, terrible.

Great group of innovative individuals who are constantly trying to improve the software and stay ahead of the competitors.

It is old and dated with very few updates in the last four years. The reporting and rate engines are frustrating to use and it has a number of oddities that make training and using difficult.

As an owner with multiple properties and multiple partners the owner web is terrible.

If you advertise on HomeAway websites like VRBO the integration is seamless and easy.

Easy access anytime to my property’s performance is ideal.

I don't think I even utilized every possible feature. It's a great product, but we just could not afford it.

Very easy to understand and cost effective. Each module has a unique ability to help hospitality business.

It was one of the best decision we made. We find Escapia to be extremely user friendly and definitely helps my staff be more organized and professional with the great tools they provide.

I really dislike the way they have changed their business platform from a marketing platform to a booking platform.

For the most part it is easy to use and mostly self-explanatory for creating and monitoring reservations.

Easy to use, easy to read and detailed. Credit card integration is important and escapias works well.

It could do many things for our business. Also, support was outstanding.

The reservation grid is simple and reliable, giving you an accurate overview of bookings and availability. The support staff is excellent.

The UI changes and business/performance dashboards have made navigating and interpreting information much better.

I can tell you unequivocally that the system is the best in the business. And the level of service has consistently increased every year.

Integration with Glad Hospitality helps provide a good guest experience without much effort (once the initial setup is complete). The reports are informative and useful.

Hands down, this is the best and most economical decision our business could have made.

Escapia has really made our nightmare go away. The ease of use with the system as well as the added benefits in using EscapiaNet are remarkable.

I like the gradual commitment to improvement that Escapia has been implementing over the past year.

Our staff is not able to enter a task assigned to a unit number with an amount of time associated with it, that we can then transfer to an owner statement to be charged.

My whole company is wrapped around this software and everyone is frustrated by it.

Pros - Escapia is user friendly, easy to use, easy to navigate through tabs on reservation screens. Customer Service are always helpful and knowledgeable and the training materials are of great value.

The people we have worked with have been great and are always very helpful and overall, our experience with Escapia has been a very positive one.

US Dollar

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. 

AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.


LongDescription

File Management

Lease Tracking

Tax Management

User Management

Electronic Payments

Committee Management

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Retail Leases

Property Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

For Investors & Traders

SMS Messaging

Templates

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Task Scheduling

Financial Management

Residential Inspections

Electronic Signature

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Commercial Inspections

Transaction Monitoring

Calendar Management

Report Summary

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Repair Estimates

Lead Management

Email Marketing

Mobile Access

Online Payments

Property Database

Real Time Data

Background Screening

Vendor Management

Membership Management

Maintenance Management

Tenant Tracking

Client Portal

Event Scheduling

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Add & Edit Photos

Website Integration

Video Support

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Deal Management

Event Management

Work Order Management

Customizable Templates

Billing & Invoicing

Commercial Leases

Comment Library

Event Calendar

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Core (Residential): $1.49/unit/month, 
Plus (Residential): $3.20/unit/month, 
Max (Residential): $5.00/unit/month, 

Core (Commercial): $1.50/unit/month, 
Plus (Commercial): $3.20/unit/month, 
Max (Commercial): $5.00/unit/month, 

Community Associations: $0.85/unit/month. 

  Visit pricing plans & website for monthly minimum spends and other details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AppFolio Property Manager

Live Online

Webinars

Documentation

Videos

Escapia is a proven, full-featured vacation rental software offering business guidance you can trust and automation to simplify. With innovative tools backed by Expedia Group data, it’s never been easier to optimize your property management business.  

Escapia also has strong core functionality such as trust accounting, rates management, guest communications, reservation calendar, distribution, housekeeping, owner portal, & more. 

Escapia is one of the most trusted and widely used vacation rental software solutions in the industry. 

Owner Statements

Price/Margin Management

Data Synchronization

Reservations Management

Guest Communications

For Vacation Rentals

Guest Experience Management

Pay a flat monthly fee based on the number of properties you manage. No percentage fees per booking, no additional cost for listing on Vrbo, no surprises — pricing you can plan for. Pricing starts at $9 per unit based on a 100-unit customer. 

Contact us for your custom pricing quote!

AppFolio Property Manager vs Escapia

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