AppFolio Property Manager vs Hemlane

AppFolio Property Manager has 1759 reviews and a rating of 4.55 / 5 stars vs Hemlane which has 125 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.55 / 5 (1759)
4.82 / 5 (125)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 24, 2022
June 21, 2022
Pros/Cons
  • Pros

  • I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.
  • The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.
  • Cons

  • We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.
  • NO notifications when an e-mail is unable to send.
  • Pros

  • The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business.
  • Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless.
  • Cons

  • When an operation fails to perform, it simply prompt an error message.
  • There is no app, that is my only complaint. We operate our real estate investment/property management business primarily by phone.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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Advisor Recommendations

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42 Recommendations
17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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