AppFolio Property Manager vs MRI Residential Management

AppFolio Property Manager has 1762 reviews and a rating of 4.55 / 5 stars vs MRI Residential Management which has 26 reviews and a rating of 4.08 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.55 / 5 (1762)
4.08 / 5 (26)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 4, 2022
April 15, 2020
Pros/Cons
  • Pros

  • I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.
  • The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.
  • Cons

  • We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.
  • NO notifications when an e-mail is unable to send.
  • Pros

  • Having everything at your fingertips is pretty amazing. The functionality and clean lines of the software make navigation a breeze.
  • I like the direction the vendor is taking the platform and the significant investment they are making in improvements and enhancements.
  • Cons

  • In the event that an issue worsens and requires immediate assistance, it can be virtually impossible to get back to the individual already aware of the case.
  • The work order system is a pain. There are too many screens to go through and it really isn't necessary for the size of our staff.
Pricing Range
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

37 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular AppFolio Property Manager Comparisons