AppFolio Property Manager vs RealPage

RATING:

4.5

(1883)

AppFolio Property Manager has 1883 reviews and a rating of 4.54 / 5 stars vs RealPage which has 109 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1883)
4.1 (109)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 4, 2024
March 26, 2024
Pros/Cons
  • Pros

  • I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.
  • The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.
  • Cons

  • We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.
  • NO notifications when an e-mail is unable to send.
Read all user reviews
  • Pros

  • Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance.
  • The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use.
  • Cons

  • Unless it's exported as csv, you have a horrible format you have to deal with in excel.
  • There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

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44 Recommendations
30 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos