AppFolio Property Manager vs RentRedi

AppFolio Property Manager has 1707 reviews and a rating of 4.56 / 5 stars vs RentRedi which has 19 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.56 / 5 (1707)
4.68 / 5 (19)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 14, 2022
November 11, 2021
Pros/Cons
  • Pros

  • I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.
  • The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.
  • Cons

  • We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.
  • NO notifications when an e-mail is unable to send.
  • Pros

  • The user friendly application process for prospective tenants is excellent.
  • My tenants also find it easy to use. RentRedi is continually improving and providing new options for Landlords.
  • Cons

  • The tenant payment options are really painful to manage and working with support didn't fix this. The $1 ACH fee is not okay to past to the tenants, that is why I left and started using TenantCloud.
  • The main thing I need to see everyday is who has paid, who has yet to pay, and any maintenance requests. You have to go into each units page to see if the tenant has paid or not.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Advisor Recommendations

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39 Recommendations
48 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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