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AppFolio Property Manager vs Stessa

AppFolio Property Manager vs Stessa

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Overall Rating
4.5 (1917)
4.6 (95)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
November 25, 2024
October 21, 2024
Pros/Cons
  • Pros

  • I've overall enjoyed this system and surely don't know all the cool things it does. I appreciate any education on how to better leverage the tools it offers and how to do things more efficiently.
  • Overall, I love the product and when I can get the assistance I need I am very happy. We aren't a huge company but we manage close to 300 doors, so we are respectable.
  • The texting function is extremely helpful and e-mailing within AppFolio for a record is awesome. Search function is terrific as the system will list everything that corresponds to what you typed in.
  • Cons

  • We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.
  • This causes havoc for us as some tenants with due dates other than the 1st get charged twice in the longer months.
  • Integration with other software has been a challenge. Marketing reports are not as detailed as a result and that is a problem with larger properties where marketing data is entered by many.
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  • Pros

  • Love the software and you get a lot for a free program. There are items that can be improved but overall really happy with what Stessa is offering to their customers.
  • Just like the title suggests - so far so good. The customer support has been surprisingly quick and helpful.
  • Stessa is an easy to use, online real estate management software that is reliable, easy to learn, easy to use and almost fun.
  • Cons

  • So while this gets ignored by the real company buckets it is included in the 'all companies reports.
  • There is no app for Stessa which makes it difficult to manage on the go.
  • New product that is still missing some features. Have to jump through some hoops to account for sold properties.
Read all user reviews
Pricing Range
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Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

23 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos