--- title: "Arthur Online Software Reviews, Demo & Pricing - 2026" description: "Review of Arthur Online Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/property/arthur-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / Arthur Online Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/arthur-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/arthur-profile/alternatives/) # Arthur Online Review From £19/month 1 plan Wondering if Arthur Online is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Arthur Online 3.9 [(16)](https://www.softwareadvice.com/property/arthur-profile/reviews/) Pricing Starting at £19.00 per month ### About Arthur Online By bringing everything onto one easy-to-use platform, Arthur simplifies operational processes to establish a fully integrated infrastructure around which your business can improve its service offering and achieve scalable growth. Our market-leading features and functionality allow you to seamlessly manage all aspects of your portfolio and ensure you have more resources to secure new deals and increase your revenue. Thanks to Arthur’s suite of specialised apps for every stakeholder, property managers, across all sectors, can manage their portfolios on the go on all devices, improving communication and transparency with all parties. With Arthur, you can simplify, manage and elevate the end-to-end lettings process with powerful automation capabilities such as automated maintenance workflows. This enables you to focus on more revenue-generating tasks to boost profitability. Arthur is the only cloud-based property management platform integrated with thousands of third-party industry-leading apps and portals - including Xero, Signable and Zoopla - giving property managers an unparalleled opportunity to boost efficiency and grow their portfolios. Confidently manage and streamline yo... ur business’ financial management with Arthur’s powerful financial module and intuitive reporting functionality, to ensure that your operation can swiftly generate the data and actionable insight you need. Do you work for Arthur Online? [Manage this product listing](https://www.g2.com/products/arthur-online/claim_requests/new?auto=true) Wondering if Arthur Online is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. ## Arthur Online User Interface ## Popular Arthur Online Alternatives Main Product Arthur Online 3.9 [(16)](https://www.softwareadvice.com/property/arthur-profile/reviews/) Ratings Breakdown - 3.66Ease of use - 3.86Value for money - 3.81Customer support - 3.78Functionality Pricing Starting at £19.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(485)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.17Value for money - 4.26Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(655)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.61Value for money - 4.73Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) 4.5 [(2234)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.37Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $62.00 per month Get Price Alternative Product [Innago](https://www.softwareadvice.com/property/innago-profile/) 4.9 [(536)](https://www.softwareadvice.com/property/innago-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.95Value for money - 4.87Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price ## Arthur Online Pricing and Plans Starting price: £19.00 per month Free Trial Free Version Basic £19.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Arthur Online Features - Popular features found in Property Management Commercial Properties Communication Management Contact Management Document Management For Residential Listing Management Online Payments Rent Collection Rent Tracking Tax Management Tenant Tracking Work Order Management - More features of Arthur Online Accounting Activity Dashboard Analytics Billing & Invoicing Credit Check Customizable Reports Financial Management Guest Tracking Housekeeping Management Lease Management Maintenance Management Mobile App Occupancy Management Owner Portal Parking Management Payment Processing Property Database Property Management Residential Properties Task Management Tenant Portal Tenant Screening Vacancy Management Vehicle Management Visitor Management Website Management ## Arthur Online Integrations Signable Integration rated undefined from -1 review Trello Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## Arthur Online User Reviews ## Arthur Online customer ratings - Overall rating: 3.9/5 - Total reviews: 16 ### Rating distribution - 5 stars: 8 reviews (50%) - 4 stars: 4 reviews (25%) - 3 stars: 1 reviews (6%) - 2 stars: 1 reviews (6%) - 1 star: 2 reviews (13%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.9/5 - Customer support: 3.8/5 - Functionality: 3.8/5 --- ### THE BEST PROPERTY MANAGEMENT SOFTWARE - Overall rating: 5/5 - Reviewer: Arpit P. - Verified reviewer: Yes - Industry: Utilities - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I CANNOT PRAISE MY EXECUTIVE AND THE TEAM HIGHLY ENOUGH. THIS SOFTWARE HAS ALLOWED ME TO EXPAND MY BUSINESS THREE-FOLD WITHOUT THE NEED TO HIRE STAFF. OUR TENANTS AND CONTRACTORS ALL ENJOY A BETTER EXPERIENCE. WIN WIN. KEEP UP THE GOOD WORK #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros THE SERVICE IS FIRST CLASS AND THE THOUGHT THAT HAS GONE INTO THIS PRODUCT IS SUPERIOR TO ANYTHING ELSE ON THE MARKET. CLOUD BASED MEANS ACCESS IS NOT RESTRICTED TO THE OFFICE AND THE NATIVE IOS/ANDROID APPS MAKE THE PHONE EXPERIENCE EXCELLENT. #### Cons TOOK A WHILE TO GET USED TO THE NEW UI UPGRADE. THE MAILMERGE SECTION HAS BEEN OVERENGINEERED, IT WAS BETTER BEFORE THEY UPGRADED IT. ALL OPTIONS ON ONE SCREEN. --- ### Arthur Online Review - Overall rating: 4/5 - Reviewer: Dave N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Arthur is an excellent and easy to use property management system and has helped us grow from 5 to over 100 properties. We would like to see it integrated with our STAAH channel management software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Simple to use and does the basics of account management well. We have short term and long term tenancies and have found the system to be flexible for our staff to manage and track current and upcoming tenancies. We make heavy use of flags to monitor different types of tenancy. #### Cons Lack of integration with our STAAH channel management software. Statement formatting and printing using the new templates is more complex than the old system. I would like a graphical view of all properties showing the tenancy status of each. The advanced configuration features support the UK market well but so the Asian market that we work in. #### Reasons for choosing Arthur Online Core features are simple to train and use, statement management is the most important part of our business. --- ### Poor Customer Service - do not use - Overall rating: 2/5 - Reviewer: Shivani T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Arhur is a very complicated system, with multiple functions doing the same thing which creates confusion. It is not user friendly, which leads to mistakes and as a result there is inaccurate info being pulled out on a daily basis. The quality of data is very poor. I requested to terminate my contract and there was no support available from the team to enable for my data to be migrated. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Calender reminders of expiring tenancies #### Cons Not user friendly and lack of customer service. #### Reasons for switching to Arthur Online Better customer service, more services and better value for money. --- ### Excellent lettings & contractor management - Overall rating: 4/5 - Reviewer: Mark D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we moved over from a spreadsheet that was used for tracking current tenants & deposits. Their representative makes those basic tasks so much easier and added to that the extra functionality it was a no-brainer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to easily put tenants in direct contact with contractors for all sorts of minor issues whilst maintaining control of spening & work done. #### Cons The financials are not geared for our organisation setup. --- ### Managing HMOs using Arthur - Overall rating: 5/5 - Reviewer: Paul C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and well suited to HMOs. Dashboard is great for overview of properties. Xero synchronisation is a big time saver. I really like the tenants ability to manage their tenancies and report problems and for me to allocate tasks to my team. There are a lot of features I am yet to try so not using Arthur to its full abilities. #### Cons It would be great to enter defaults like length of tenancy and other tenancy details to make adding tenants easier. Less buttons to press to sync with Xero would also be nice --- ### Constant problems & always bugs and unable to fix - Overall rating: 1/5 - Reviewer: Natalie M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Simple product however lots of bugs and software running issues. #### Cons This software has been persistently having problems. It appears that they have bugs in the system on regular basis which has seriously affected our business. It has been very slow in refreshing each page on a daily basis in a week in a row! They are breaching the fair usuage policy as can not provide a reliable and award winning service to their customers. Customer Service advisors on the live chat are very slow and takes nearly a week to respond. This software has cost my company alot of in time and money. #### Reasons for switching to Arthur Online We in the process of changing software providers due to the constant issues with arthur across the whole property software package and customer service. This has cost the company extra money which should not be needed along with time and effort with the migration with little support from the team within Arthur to do this. --- ### Awful Arthur - Overall rating: 1/5 - Reviewer: JOHN K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros All in one property management software #### Cons Nothing works properly and unbeliavably poor at resolving issues --- ### Great value for money - Overall rating: 4/5 - Reviewer: Aaron A. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Very complete, with lost of useful functionalities. #### Cons The UX design could improve, sometimes there is a lot of going on in a screen. This can create confusion for users. --- ### Arthur Online review - Overall rating: 5/5 - Reviewer: James D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic team always answer the phone and helpful. Navigating through a complete upload of software was a big issue for us and glad we were helped #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Assisted us with HMO management which other software failed to perform #### Cons In depth processes which are needed to be learnt properly first or else the system is not effective This isn’t a con of the software but user will need to learn properly ! --- ### Moorview Lets - Overall rating: 4/5 - Reviewer: Abigail H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Love how when you book a viewing, its quick and easy to notify the tenants. The different tabs on the side are easy to navigate and work around. The tasks are used daily for tenants to report maintenance and this works well. #### Cons The property owner statements are confusing for our landlords to understand. --- Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/property/arthur-profile/reviews/) ## Other Top Recommended Property Management Software [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) **4.5** (2234) Recently recommended **283** times [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) **4.2** (337) Recently recommended **241** times [INFO-Tracker](https://www.softwareadvice.com/property/info-tracker-profile/) **4.5** (1) Recently recommended **156** times [SimplifyEm](https://www.softwareadvice.com/property/simplifyem-profile/) **4.1** (132) Recently recommended **153** times Stuck Between Options? 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