Arthur Online vs DoorLoop

Arthur Online has 13 reviews and a rating of 4.5 / 5 stars vs DoorLoop which has 35 reviews and a rating of 5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 / 5 (13)
5 / 5 (35)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
November 25, 2019
February 2, 2021
Pros/Cons
  • Pros

  • THE SERVICE IS FIRST CLASS AND THE THOUGHT THAT HAS GONE INTO THIS PRODUCT IS SUPERIOR TO ANYTHING ELSE ON THE MARKET.
  • The ability to easily put tenants in direct contact with contractors for all sorts of minor issues whilst maintaining control of spening & work done.
  • Cons

  • I find the financials a little difficult to use.
  • Lack of integration with our STAAH channel management software. Statement formatting and printing using the new templates is more complex than the old system.
  • Pros

  • This is a team of people that truly care about your success. They listen to your suggestions, they want your feedback, and they may even implement your ideas and features.
  • Also, their accounting and reporting system is comprehensive, but yet really straightforward.
  • Cons

  • I submitted it as a feature suggestion and they took it seriously.
  • Wish screening would also be free, but I understand if it costs money. I just charge my tenants for it and no one has complained.
Pricing Range
Product Demo
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FrontRunners

2021

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108 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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