Arthur Online vs SimplifyEm

Arthur Online has 13 reviews and a rating of 4.5 / 5 stars vs SimplifyEm which has 116 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 / 5 (13)
4.12 / 5 (116)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 25, 2019
August 24, 2021
Pros/Cons
  • Pros

  • THE SERVICE IS FIRST CLASS AND THE THOUGHT THAT HAS GONE INTO THIS PRODUCT IS SUPERIOR TO ANYTHING ELSE ON THE MARKET.
  • The ability to easily put tenants in direct contact with contractors for all sorts of minor issues whilst maintaining control of spening & work done.
  • Cons

  • I find the financials a little difficult to use.
  • Lack of integration with our STAAH channel management software. Statement formatting and printing using the new templates is more complex than the old system.
  • Pros

  • Simplify 'em was easy to use and integrated well with our property management system.
  • It really is relatively simple to learn, very simple to use, and support has been awesome.
  • Cons

  • I have had a software problem for over a month. I can't move tenants in or out and can't edit leases without my browser locking up.
  • The tenant portals failed to link up with the software. You can't add any other income categories other than rent received and late fees.
Pricing Range
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FrontRunners

2021

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65 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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