Avail

Avail vs Property Matrix

4.62

(241)

Avail has 241 reviews and a rating of 4.62 / 5 stars vs Property Matrix which has 31 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.62 / 5 (241)
4.61 / 5 (31)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 17, 2022
April 13, 2020
Pros/Cons
  • Pros

  • Ease of use, price and most of all superb customer support.
  • I love that avail is so user friendly & visually pleasing.
  • Cons

  • Many emails every week from the automated email system was annoying before I unsubscribed.
  • Not as much with the software but with the lack of tutorials of the software.
  • Pros

  • The Customer Support,(is excellent, very nice and helpful. Cost of program is great value.
  • They are available to answer our plethora of questions via chat, email or phone and have a great set of articles for self-guided help that answer many questions.
  • Cons

  • Only con I have found is that if you run a report on the screen and leave the report section, you will have to totally rerun the report rather than just refresh.
  • The messaging feature has caused us miscommunication with our tenants and comes across unprofessional so we abandoned trying to use it. Messages will not bounce back if an incorrect address is used.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2018

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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