Ease of use, price and most of all superb customer support.

Many emails every week from the automated email system was annoying before I unsubscribed.

I have been happy so far and feel that it’s a good value for my money.

Fantastic customer service, both by phone and live chat. Fairly priced considering other options out there and gives us a great way to export financials to lenders.

I love that avail is so user friendly & visually pleasing.

Immediately had leads after my posting. Background check and communication easy between applicants and I. Great lease and ability to customize.

Avail has great reporting and intuitive features (reminders, ease of use, tenant experience) it really worked well for the partner in my business that does sales and marketing.

Eventually, they led me to an invitation to trying the software. I was a bit hesitant and skeptical at first.

Ease of use and ability to share with tenants.

The ability to not have to be on site to collect rent is great. Also having the capability of recording rent collected in cash rocks.

And navigating what payments have come thru. I hate having to wait to get paid in a few days.

So far the customer service and support has been great.

Not as much with the software but with the lack of tutorials of the software.

The Reporting module is weak, whomever designed the options doesn't seem to know what kinds of information or trends a landlord or accountant would need, and the data they are looking for.

Easy to use, pretty intuitive. Direct deposit for rent is really great and convenient.

Love that it makes everything automated for rent collections,  the application process with screening option s is great.

I truly appreciate the vast database of documents available at Avail. The standard forms are there for the user and the ability to add your own rules and clauses is incredibly helpful.

The value compared to the cost is amazing. Even if you only own one piece of rental property, you NEED Avail to make your life easier.

Customer service has been friendly and effective. I continue to use the software and hope to expand my rental portfolio using this software.

I also like the ease of access for all my houses or just one house, and how I can keep my contracts, repair requests, and payment online. This was perfect for everything I needed in my company.

Overall great application that is very useful in managing the property. The articles and content are also helpful.

However, we decided to go with a competitor because of the lack of financials for accounting purposes.

Build listing & syndicate to other sites (plus materials to help guide you through building an effective listing).

Propertyware is an amazing software and I would not use anything else besides this.

Reports are difficult to understand and there is no explanation. Difficult to make changes, locks entries for needless reasons.

When we reapeatedly questioned them on this issue they could never explain it to us and how it worked. We asked for a partial refund because of the mis representation of their product, they refused.

I love the fact that the software is customizable.

Huge fan of the 2 way API and the ease of use with other technology that is essential for property managers.

Not just for the web templates, but also for the graphic interface of the software and the automatically generated print brochures. PW is confusing and poorly laid out overall.

The software has many useful features for example Custom fields, customized reporting, and automated scheduling of reports. Integration with DocuSign is a huge time saver.

Maintenance integration is amazing also the money out.

The transfer of properties/owners integration was difficult and did not go smoothly.

If you pay extra, PW can host your website. This is necessary to integrate rental listings, ePayments, portals, and online applications.

I enjoy being able to easily add information to make the document more complete. I have used this for many years so I am adept to finding my way around the dbase to find the information needed.

But here there is no Pay button. I could not locate it on other pages too.

The application is feature rich, cloud-based and comprehensive in its offering. The browser-based interface was nice and was pretty responsive.

Very robust reporting and most detailed accounting system I have come across.

The software is insanely slow. You'll pay double your labor costs in people just waiting for uploads and downloads, when it decides to work.

The ease of use, and attributes are very good. It’s knowledge base is a great necessity resource.

As it continue to progress the changes have been very helpful and easier to use.

Implementation drug on from 11/15 to 1/30 and turned on live without any testing. The marketing is useless without paying Zillow.

Customer service is great. In general Propertyware as a company seem interested providing solution to my problems.

Too pricy for a small landlord and the design looks quite hard for me.

Excellent replacement of QuickBooks for a Mgmt Company.

The owner reports were TERRIBLE. They managed a fourplex for me and every month was a challenge to figure out income and expenses.

The reports, Customer service reps do not know how to use the product. I know more then they do so they do not know how to fix problems.

Very poor customer service, blatant misrepresentation about the features and how the software performs.

I like that they offer free trial and price is pretty reasonable for the features the software offers.

This software is very user friendly. The capabilities and functions far exceed what we utilize.

Propertyware offers great reporting, that you can schedule, and makes accessing resident data really simple.

This caused issues for about a month and half before we had to stop using the check scanner through Propertyware.

I do not currently use but trial version was very difficult to use and understand.

Initially, we were happy with Propertyware before it was acquired by Real Page and they stopped investing in it.

The support team has been extremely responsive in working with our teams and discussions about enhancements to be competitive with our products.

My experience as an owner was awful. The Owner Reporting feature is terribly lacking.

Unfortunately, this is the day I pay my owner bills and owner checks. This online program is very unstable.

It has been positive and helpful in managing properties.

US Dollar

Avail is a cloud-based property management that allows independent landlords to find tenants, view their credit history and collect rent. Key features include affiliate syndication, social sharing tools, lead management, automated reference checks, applicant communication and digital signatures.


The solution allows landlords to create a rental listing and publish it across the web. They can also request rental applications with information such as residence history, employment verification and contact information. The solution provides credit checks, criminal verification and eviction reports for applicants as well. State-specific lease templates can be customized by adding or editing clauses, rules and attachments.


The solution allows landlords to make payment requests, send automatic email reminders and track payments. Payments are deposited directly to the linked bank account. Tenants can submit maintenance requests, upload photos of the issue and track resolution progress.


The solution is available on a monthly subscription basis and support is provided via an online ticketing system.



LongDescription

Lease Tracking

Tax Management

Electronic Payments

Payment Processing

Contract/License Management

Credit Card Processing

Transaction History

Portfolio Management

Rent Tracking

Customer Database

Transaction Monitoring

Template Management

Self Service Portal

Contact Management

Lead Management

Online Payments

Background Screening

Maintenance Management

Tenant Tracking

Client Portal

Real Time Notifications

Vacancy Management

Residential Properties

Customizable Templates

Tenant Portal

Website Management

Lease Management

Credit Check

Third Party Integrations

Maintenance Scheduling

Document Management

Owner Portal

For Property Managers

General Ledger

Financial Reporting

Web-based Deployment

Mac OS

Web browser (OS agnostic)

Avail offers a straightforward enterprise pricing structure with two pricing options: 

Unlimited 
$0/month
Syndicated Listings
Credit & Criminal Screenings
State-Specific Leases
Online Rent Payments
Maintenance Tracking

Unlimited Plus 
$7/unit/month
Everything in Unlimited, plus the following premium features
Expedited Rent Payments
Waived ACH Fees
Custom Applications and Leases
Clone and Reuse Custom Lease Agreements
Create a Properties Website
At the moment, Avail integrates with the following applications:
Google Maps
TransUnion
CreditBoost
Realtor.com
Two Men and a Truck
Lemonade
Steady


Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Avail

Live Online

Webinars

Documentation

Propertyware provides a complete accounting system by allowing seamless integration with QuickBooks. Since Propertyware is scalable, the software will continue to grow as your company does too.


ShortDescription

Propertyware, a RealPage company, is a powerful, customizable and open all-in-one software solution designed to help Single Family property management companies run their business their way. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing managers to easily monitor local operations and see holistic reporting with a single sign on.

Built by single-family experts, Propertyware has been the industry’s leading property management platform for almost 20 years for residential rental businesses. Today, we’re fortunate to be the software provider for some of the industry’s largest and most successful single-family property management companies. For more information, visit www.propertyware.com, and connect with us on Twitter, LinkedIn, and Facebook.

Customizable Reports

Document Storage

Late Fee Calculation

Financial Management

Commercial Property Management

Data Import/Export

Accounting

Property Database

Insurance Management

Alerts/Notifications

Reminders

Work Order Management

Billing & Invoicing

Property Management

Workflow Management

•	$250 per month
•	Contact Propertyware for pricing quotes

Avail vs Propertyware

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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