# BuildingLink Software Reviews, Demo & Pricing - 2026 > Review of BuildingLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/property/buildinglink-profile --- [Home](https://www.softwareadvice.com/) / [Facility Management Software](https://www.softwareadvice.com/cafm/) / BuildingLink Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) # BuildingLink 2026: Benefits, Features & Pricing Wondering if BuildingLink is right for your organization? Our Facility Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview BuildingLink 2.8 [(10)](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) Pricing Pricing available upon request ### About BuildingLink BuildingLink is a cloud-based property management solution for small, midsize and large businesses. Primary features include resident management, package management, maintenance management, work orders, visitor management, asset and inventory tracking. Other features include key tracking, parking management, management analytics, document library and amenity reservations. It allows users to manage operations, track tickets and track inventory levels. It provides real-time alerts on package pickups and deliveries, maintains visitor logs and allows residents to register their guests and set up their access permissions. BuildingLink offers integration with Amazon Alexa, OneSite, Jenark, Yardi, Caliber, IBS, Timberline, Qube, RentPayment, PayLease, ClickPay and others. It is compatible with Windows, Mac and Linux operating systems. Mobile applications for Android and iOS devices are offered. Support is offered via email and over the phone. Other help options include FAQs and help database. Wondering if BuildingLink is right for your organization? Our Facility Management Software selection experts can help you in 15 minutes or less. ## BuildingLink User Interface ## Popular BuildingLink Alternatives Main Product BuildingLink 2.8 [(10)](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) Ratings Breakdown - 3.0Ease of use - 2.60Value for money - 2.40Customer support - 2.80Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/) 4.8 [(705)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.68Value for money - 4.84Customer support - 4.69Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) 4.5 [(2231)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.37Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $62.00 per month Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Entrata](https://www.softwareadvice.com/property/entrata-profile/) 4.6 [(444)](https://www.softwareadvice.com/property/entrata-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.59Value for money - 4.45Customer support - 4.47Functionality Pricing Available upon request Get Price ## BuildingLink Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BuildingLink Features - Popular features found in Facility Management Alerts/Notifications Calendar Management Facility Scheduling Inspection Management Inventory Management Maintenance Scheduling Preventive Maintenance Reporting/Analytics Space Management Vendor Management Work Order Management - More features of BuildingLink Accounting Analytics Billing & Invoicing Committee Management Contact Management Customizable Branding Dashboard Document Management Equipment Management Event Management Fee Collection Financial Management Fixed Asset Management Guest Tracking Housekeeping Management Incident Management Inventory Control Late Fee Calculation Lease Management Maintenance Management Member Communication Member Database Mobile App Owner Portal Parking Management Payment Processing Portfolio Management Property Database Property Management Rent Tracking Residential Properties Tenant Portal Tenant Screening Tenant Tracking Transaction History Vacancy Management Vehicle Management Visitor Management Website Management ## BuildingLink User Reviews Overall Rating 2.8 Ratings Breakdown 5 10% 4 20% 3 40% 2 0% 1 30% Secondary Ratings Ease of Use 3.0 Value for money 2.6 Customer support 2.4 Functionality 2.8 VR Verified Reviewer Government Relations 51-200 employees Used monthly for more than 2 years Review source Reviewed November 2019 Residents Encyclopedia 4 Building Link has helped keep me informed as a user and I love the posting feature, to share ideas, needs etc. with other tenants. Ratings Breakdown 4 Ease of use Previously 5 4 Functionality Pros: Building Link is a fabulous resource for tenant resources, directory and bulletin boards. Its an easy way to connect tenants and provide information. Cons: The system home page could use an upgrade, it's very dated and loaded with too many visuals/clipart. Read More ML Miri L. Verified reviewer Real Estate 11-50 employees Used daily for more than 2 years Review source Reviewed January 2025 Happy with this software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very customizable, has many perks, like surveys built in. Cons: It's no so easy to set up, but once it's done it's amazing. Read More ER Erin R. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed July 2025 Building Link 2025 Review 1 Service has gone downhill since 2020 - I thought they would improve with updates but this has been terrible this year. If we are forced to switch management platforms, I will be telling them to refund part of KeyLink. You can't bill 25k for equipment that only funtions with Building Link and have so many service interruptions that it has a noticeable negative impact on our daily operations. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: I've been using Building Link as a Manager for 8.5 years. I like all of the functions, I wish certain functions could pull information from other areas (like when I deactivate a resident, if their vehicle info could also automatically deactivate, that would be nice). Unfortunately, they've had so many functionality errors and outage in 2025 (so many that are not listed on their Building link status page) it has impacted my ability to efficiently manage invoicing, vehicle listing, resevations, etc. The lastest issues include taking forever to load front desk instructions for courtesy keys, not loading the reservation calendar, dropping email attachments in work order emails, not syncing the mobile GEO app with the computer app and so much more. This happens on a weekly, sometimes daily basis, since Januay 2025. Cons: KeyLink doesn't function as a standalone, you have to have a service contract with Building Link for it to function. It cost us approx. 25k. We feel stuck with Building Link. We purchased Keylink in December 2024 and shortly after that, all these problems and outages ramped up. In the last 2 months, when I dial their support number, hardly anyone answers. It is a recorded message about higher than normal call volumes and known service outages and to leave a call back number. Read More BB Babak B. Verified reviewer Used other for less than 2 years Review source Reviewed October 2017 We use BuildingLink at our office condo 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: \- Web-based platform makes it easier to load via your phone or computer device. - Ability to easily book amenities, issue parking passes etc makes life a lot simplier Cons: Overall I don't have any complaints about the product, but the interface looks a little clunky and outdated Read More OK Olga K. Verified reviewer Accounting Self-Employed Used monthly for less than 12 months Review source Reviewed September 2024 The worst User Experience award 1994-2024 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Worst User experience ever. Seriously, was is it designed in 80s? It's 2024!! the worst UX I've seen in the past 5 years. Not only It allows to book services in the past (???), then it doesn't allow me to book anything in the actual future. Why it's even on the market??? Cons: Honestly, haven't seen this dated interface in years Reasons for switching to BuildingLink no idea, I think people just complained about something, but got something way worse. Guys, like please... someone to fix the user experience. it's beyond appaling Read More Mackenzie C. Verified reviewer Real Estate 51-200 employees Used daily for more than 2 years Review source Reviewed October 2021 It is an average program. 3 I have used it as a property manager now for three years. I wouldn't mind trying out a new program but using BuildingLink is okay for now. Ratings Breakdown 3 Ease of use 3 Functionality Pros: Building Link isn't great but it works for us. Most of our residents struggle to use BuildingLink but I think it is the mobile app that is the issue. Cons: The software sometimes crashes randomly and the residents struggle to upload a maintenance request. Reasons for choosing BuildingLink I have used Appfolio in the past and everything was integrated better and easier for the average person to use. Read More EZ Elie Z. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Review source Reviewed June 2021 A system that could be great with the right vision 3 I think if BuildingLink was willing to invest in an overhaul they could be great, but the current iteration is behind its competitors and desperately needs a new vision. Ratings Breakdown 3 Ease of use 3 Functionality Pros: Under the hood, I think BuildingLink is solid. Their underlying data structures and business logic make sense and feel like this is a product that didn't just pop up yesterday. Cons: (1) Aesthetics; I don't really understand why they haven't completed a major overhaul of the aesthetics both on the web and on the mobile app, both of which are aging significantly and clumsy to access. This could be accomplished with only UX changes by a web designer so not sure why such an issue. (2) Customization; This software can't do everything, which is OK, but at least allow users to add custom pages. For example, would love to create a custom 'wiki' style page or pages for an introduction or announcements. More importantly, let's say I want to use a 3rd party service for Payment Processing, Utility lookup, voting, or violation tracking; would be nice to be able to embed them in a page. (3) Violation Mgmt; The lack of any system for violation mgmt is crippling for HOA/COA use cases. It's the single major non-aesthetic feature that should be prioritized. (4) Email Messaging; Clunky is all I really have to say about that (5) Custom User Types; Users have to be set to pre-defined lists and must be enabled by support. Why not just allow Admins to create the types? Read More AM Al M. Verified reviewer Real Estate 11-50 employees Used daily for less than 2 years Review source Reviewed February 2022 Disappointed Board Member 1 We weren’t able to roll out the system after trying for more than a year Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The software was included with our management company fee Cons: Hard to implement and dated user experience Reasons for choosing BuildingLink It was included in our management fee Read More VR Verified Reviewer Financial Services 51-200 employees Used daily for less than 6 months Review source Reviewed July 2019 BuildingLink Review 3 I use it for work. I wish we could use it on another web browser because internet explorer is trash. It’s always freezing when I’m trying to help residents. Ratings Breakdown 4 Ease of use 3 Functionality Pros: I like that I can search easy with the search bar and that if I’m looking or something specific, I can just put in the specifics and find what I’m looking for Cons: This application is so far outdated though. It could could have so much more potential. It looks like it’s design is not up with the times. Read More JC Justine C. Verified reviewer Real Estate 2-10 employees Used monthly for more than 2 years Review source Reviewed September 2020 Don't know what other options are out there 3 I don't know of any other software that does the same thing as BuildingLink, but I am definitely curious about others. Ratings Breakdown 3 Ease of use 3 Functionality Pros: BuildingLink keeps everything in one place (announcements, employee directory, marketplace). It's also easy to use. Cons: The UI leaves A LOT to be desired, and when I say A LOT, I mean this site looks like it was most recently updated at least a decade ago. Read More Showing 1 - 10 of 10 Reviews [See All Reviews](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) ## Other Top Recommended Facility Management Software [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** (1041) Recently recommended **65** times [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) **4.8** (122) Recently recommended **59** times [Coast](https://www.softwareadvice.com/product/246342-Coast/) **4.7** (101) Recently recommended **57** times [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) **4.7** (420) Recently recommended **37** times Stuck Between Options? Our experts can help you compare BuildingLink with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice