--- title: "BuildingLink Software Reviews, Demo & Pricing - 2026" description: "Review of BuildingLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/property/buildinglink-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Facility Management Software](https://www.softwareadvice.com/cafm/) / BuildingLink Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) # BuildingLink Review Custom quote 1 plan Wondering if BuildingLink is right for your organization? Our Facility Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview BuildingLink 2.8 [(10)](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) Pricing Pricing available upon request ### About BuildingLink BuildingLink is a cloud-based property management solution for small, midsize and large businesses. Primary features include resident management, package management, maintenance management, work orders, visitor management, asset and inventory tracking. Other features include key tracking, parking management, management analytics, document library and amenity reservations. It allows users to manage operations, track tickets and track inventory levels. It provides real-time alerts on package pickups and deliveries, maintains visitor logs and allows residents to register their guests and set up their access permissions. BuildingLink offers integration with Amazon Alexa, OneSite, Jenark, Yardi, Caliber, IBS, Timberline, Qube, RentPayment, PayLease, ClickPay and others. It is compatible with Windows, Mac and Linux operating systems. Mobile applications for Android and iOS devices are offered. Support is offered via email and over the phone. Other help options include FAQs and help database. Wondering if BuildingLink is right for your organization? Our Facility Management Software selection experts can help you in 15 minutes or less. ## BuildingLink User Interface ## Popular BuildingLink Alternatives Main Product BuildingLink 2.8 [(10)](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) Ratings Breakdown - 3.0Ease of use - 2.60Value for money - 2.40Customer support - 2.80Functionality Pricing Available upon request Get Price Alternative Product [Rentberry](https://www.softwareadvice.com/property/rentberry-profile/) 4.9 [(68)](https://www.softwareadvice.com/property/rentberry-profile/#reviews) Ratings Breakdown - 4.84Ease of use - 4.78Value for money - 4.76Customer support - 4.81Functionality Pricing Available upon request Get Price Alternative Product [Hemlane](https://www.softwareadvice.com/property/hemlane-profile/) 4.8 [(226)](https://www.softwareadvice.com/property/hemlane-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.79Value for money - 4.80Customer support - 4.65Functionality Pricing Starting at $36.50 per month Get Price Alternative Product [RentRedi](https://www.softwareadvice.com/property/rentredi-profile/) 4.5 [(160)](https://www.softwareadvice.com/property/rentredi-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.58Value for money - 4.60Customer support - 4.44Functionality Pricing Starting at $12.00 per year Get Price Alternative Product [Breezeway](https://www.softwareadvice.com/vacation-rental/breezeway-profile/) 4.6 [(195)](https://www.softwareadvice.com/vacation-rental/breezeway-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.53Value for money - 4.60Customer support - 4.47Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [RentalReady](https://www.softwareadvice.com/rental/rentalready-profile/) 4.9 [(122)](https://www.softwareadvice.com/rental/rentalready-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.57Value for money - 4.76Customer support - 4.74Functionality Pricing Available upon request Get Price ## BuildingLink Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BuildingLink Features - Popular features found in Facility Management Alerts/Notifications Calendar Management Facility Scheduling Inspection Management Inventory Management Maintenance Scheduling Preventive Maintenance Reporting/Analytics Space Management Vendor Management Work Order Management - More features of BuildingLink Accounting Analytics Billing & Invoicing Committee Management Contact Management Customizable Branding Dashboard Document Management Equipment Management Event Management Fee Collection Financial Management Fixed Asset Management Guest Tracking Housekeeping Management Incident Management Inventory Control Late Fee Calculation Lease Management Maintenance Management Member Communication Member Database Mobile App Owner Portal Parking Management Payment Processing Portfolio Management Property Database Property Management Rent Tracking Residential Properties Tenant Portal Tenant Screening Tenant Tracking Transaction History Vacancy Management Vehicle Management Visitor Management Website Management ## BuildingLink User Reviews ## BuildingLink customer ratings - Overall rating: 2.8/5 - Total reviews: 10 ### Rating distribution - 5 stars: 1 reviews (10%) - 4 stars: 2 reviews (20%) - 3 stars: 4 reviews (40%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (30%) ### Secondary ratings - Ease of use: 3/5 - Value for money: 2.6/5 - Customer support: 2.4/5 - Functionality: 2.8/5 --- ### Residents Encyclopedia - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Building Link has helped keep me informed as a user and I love the posting feature, to share ideas, needs etc. with other tenants. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Building Link is a fabulous resource for tenant resources, directory and bulletin boards. Its an easy way to connect tenants and provide information. #### Cons The system home page could use an upgrade, it's very dated and loaded with too many visuals/clipart. --- ### Happy with this software - Overall rating: 5/5 - Reviewer: Miri L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very customizable, has many perks, like surveys built in. #### Cons It's no so easy to set up, but once it's done it's amazing. --- ### Building Link 2025 Review - Overall rating: 1/5 - Reviewer: Erin R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Service has gone downhill since 2020 - I thought they would improve with updates but this has been terrible this year. If we are forced to switch management platforms, I will be telling them to refund part of KeyLink. You can't bill 25k for equipment that only funtions with Building Link and have so many service interruptions that it has a noticeable negative impact on our daily operations. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I've been using Building Link as a Manager for 8.5 years. I like all of the functions, I wish certain functions could pull information from other areas (like when I deactivate a resident, if their vehicle info could also automatically deactivate, that would be nice). Unfortunately, they've had so many functionality errors and outage in 2025 (so many that are not listed on their Building link status page) it has impacted my ability to efficiently manage invoicing, vehicle listing, resevations, etc. The lastest issues include taking forever to load front desk instructions for courtesy keys, not loading the reservation calendar, dropping email attachments in work order emails, not syncing the mobile GEO app with the computer app and so much more. This happens on a weekly, sometimes daily basis, since Januay 2025. #### Cons KeyLink doesn't function as a standalone, you have to have a service contract with Building Link for it to function. It cost us approx. 25k. We feel stuck with Building Link. We purchased Keylink in December 2024 and shortly after that, all these problems and outages ramped up. In the last 2 months, when I dial their support number, hardly anyone answers. It is a recorded message about higher than normal call volumes and known service outages and to leave a call back number. --- ### We use BuildingLink at our office condo - Overall rating: 4/5 - Reviewer: Babak B. - Verified reviewer: Yes - Product usage: Used other for less than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - Web-based platform makes it easier to load via your phone or computer device. - Ability to easily book amenities, issue parking passes etc makes life a lot simplier #### Cons Overall I don't have any complaints about the product, but the interface looks a little clunky and outdated --- ### The worst User Experience award 1994-2024 - Overall rating: 1/5 - Reviewer: Olga K. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Worst User experience ever. Seriously, was is it designed in 80s? It's 2024!! the worst UX I've seen in the past 5 years. Not only It allows to book services in the past (???), then it doesn't allow me to book anything in the actual future. Why it's even on the market??? #### Cons Honestly, haven't seen this dated interface in years #### Reasons for switching to BuildingLink no idea, I think people just complained about something, but got something way worse. Guys, like please... someone to fix the user experience. it's beyond appaling --- ### It is an average program. - Overall rating: 3/5 - Reviewer: Mackenzie C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used it as a property manager now for three years. I wouldn't mind trying out a new program but using BuildingLink is okay for now. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Building Link isn't great but it works for us. Most of our residents struggle to use BuildingLink but I think it is the mobile app that is the issue. #### Cons The software sometimes crashes randomly and the residents struggle to upload a maintenance request. #### Reasons for choosing BuildingLink I have used Appfolio in the past and everything was integrated better and easier for the average person to use. --- ### A system that could be great with the right vision - Overall rating: 3/5 - Reviewer: Elie Z. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I think if BuildingLink was willing to invest in an overhaul they could be great, but the current iteration is behind its competitors and desperately needs a new vision. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Under the hood, I think BuildingLink is solid. Their underlying data structures and business logic make sense and feel like this is a product that didn't just pop up yesterday. #### Cons (1) Aesthetics; I don't really understand why they haven't completed a major overhaul of the aesthetics both on the web and on the mobile app, both of which are aging significantly and clumsy to access. This could be accomplished with only UX changes by a web designer so not sure why such an issue. (2) Customization; This software can't do everything, which is OK, but at least allow users to add custom pages. For example, would love to create a custom 'wiki' style page or pages for an introduction or announcements. More importantly, let's say I want to use a 3rd party service for Payment Processing, Utility lookup, voting, or violation tracking; would be nice to be able to embed them in a page. (3) Violation Mgmt; The lack of any system for violation mgmt is crippling for HOA/COA use cases. It's the single major non-aesthetic feature that should be prioritized. (4) Email Messaging; Clunky is all I really have to say about that (5) Custom User Types; Users have to be set to pre-defined lists and must be enabled by support. Why not just allow Admins to create the types? --- ### Disappointed Board Member - Overall rating: 1/5 - Reviewer: Al M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered We weren’t able to roll out the system after trying for more than a year #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The software was included with our management company fee #### Cons Hard to implement and dated user experience #### Reasons for choosing BuildingLink It was included in our management fee --- ### BuildingLink Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it for work. I wish we could use it on another web browser because internet explorer is trash. It’s always freezing when I’m trying to help residents. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I like that I can search easy with the search bar and that if I’m looking or something specific, I can just put in the specifics and find what I’m looking for #### Cons This application is so far outdated though. It could could have so much more potential. It looks like it’s design is not up with the times. --- ### Don't know what other options are out there - Overall rating: 3/5 - Reviewer: Justine C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I don't know of any other software that does the same thing as BuildingLink, but I am definitely curious about others. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros BuildingLink keeps everything in one place (announcements, employee directory, marketplace). It's also easy to use. #### Cons The UI leaves A LOT to be desired, and when I say A LOT, I mean this site looks like it was most recently updated at least a decade ago. --- Showing 1 - 10 of 10 Reviews [See All Reviews](https://www.softwareadvice.com/property/buildinglink-profile/reviews/) ## Other Top Recommended Facility Management Software [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** (1062) Recently recommended **74** times [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) **4.8** (123) Recently recommended **42** times [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) **4.7** (423) Recently recommended **39** times [ServiceChannel](https://www.softwareadvice.com/cmms/servicechannel-profile/) **4.5** (155) Recently recommended **20** times Stuck Between Options? 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