BuildingLink Software

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About BuildingLink

BuildingLink is a cloud-based property management solution for small, midsize and large businesses. Primary features include resident management, package management, maintenance management, work orders, visitor management, asset and inventory tracking. Other features include key tracking, parking management, management analytics, document library and amenity reservations. It allows users to manage operations, track tickets and track inventory levels. It provides real-time alerts on package pickups and deliveries, maintains visitor logs and allows residents to register their guests and set up their access permissions. BuildingLink offers integration with Amazon Alexa, OneSite, Jenark, Yardi, Caliber, IBS, Timberline, Qube, RentPayment, PayLease, ClickPay and ot...

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BuildingLink User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

3.5

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Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Functionality

4

Reviewed November 2019

Residents Encyclopedia

Building Link has helped keep me informed as a user and I love the posting feature, to share ideas, needs etc. with other tenants.

Pros

Building Link is a fabulous resource for tenant resources, directory and bulletin boards. Its an easy way to connect tenants and provide information.

Cons

The system home page could use an upgrade, it's very dated and loaded with too many visuals/clipart.

Babak

SkyPrep Inc

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed October 2017

We use BuildingLink at our office condo

Pros

- Web-based platform makes it easier to load via your phone or computer device. - Ability to easily book amenities, issue parking passes etc makes life a lot simplier

Cons

Overall I don't have any complaints about the product, but the interface looks a little clunky and outdated

Elie

W Residences

Verified reviewer

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Functionality

3

Reviewed June 2021

A system that could be great with the right vision

I think if BuildingLink was willing to invest in an overhaul they could be great, but the current iteration is behind its competitors and desperately needs a new vision.

Pros

Under the hood, I think BuildingLink is solid. Their underlying data structures and business logic make sense and feel like this is a product that didn't just pop up yesterday.

Cons

(1) Aesthetics; I don't really understand why they haven't completed a major overhaul of the aesthetics both on the web and on the mobile app, both of which are aging significantly and clumsy to access. This could be accomplished with only UX changes by a web designer so not sure why such an issue. (2) Customization; This software can't do everything, which is OK, but at least allow users to add custom pages. For example, would love to create a custom 'wiki' style page or pages for an introduction or announcements. More importantly, let's say I want to use a 3rd party service for Payment Processing, Utility lookup, voting, or violation tracking; would be nice to be able to embed them in a page. (3) Violation Mgmt; The lack of any system for violation mgmt is crippling for HOA/COA use cases. It's the single major non-aesthetic feature that should be prioritized. (4) Email Messaging; Clunky is all I really have to say about that (5) Custom User Types; Users have to be set to pre-defined lists and must be enabled by support. Why not just allow Admins to create the types?

Anonymous

Verified reviewer

Company size: 2-10 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Functionality

4

Reviewed April 2019

Customized for Communities

Pros

The MarketPlace posting feature helps to connect with and interact with neighbors without much effort, great for trading tips, selling furniture etc.

Cons

The system designed for our community is old and outdated, looks like a portal space from the late 90s.

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Functionality

3

Reviewed July 2019

BuildingLink Review

I use it for work. I wish we could use it on another web browser because internet explorer is trash. It’s always freezing when I’m trying to help residents.

Pros

I like that I can search easy with the search bar and that if I’m looking or something specific, I can just put in the specifics and find what I’m looking for

Cons

This application is so far outdated though. It could could have so much more potential. It looks like it’s design is not up with the times.

Justine

Stealth Startup

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Functionality

3

Reviewed September 2020

Don't know what other options are out there

I don't know of any other software that does the same thing as BuildingLink, but I am definitely curious about others.

Pros

BuildingLink keeps everything in one place (announcements, employee directory, marketplace). It's also easy to use.

Cons

The UI leaves A LOT to be desired, and when I say A LOT, I mean this site looks like it was most recently updated at least a decade ago.