--- title: "Buildium Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Buildium. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Buildium is a good fit for you!" source_url: "https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) / Buildium Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/buildium-property-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/buildium-property-manager-profile/alternatives/) # Buildium User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 2,235 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,417 reviews (63%) - 4 stars: 633 reviews (28%) - 3 stars: 112 reviews (5%) - 2 stars: 27 reviews (1%) - 1 star: 46 reviews (2%) ### Most mentioned pros - It is a reliable property management platform that helps keep operations organized by bringing maintenance tracking, tenant communication, leasing, and accounting into one system. - Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. - The software helped improve organization, communication, and efficiency in day-to-day property management tasks. While there were occasional challenges with certain accounting functions, reconciliations, and system navigation, the platform overall provided solid functionality and helped support the operational needs of my property management business. ### Most mentioned cons - There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... - The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. - Certain workflows required too many steps, and the platform could sometimes feel rigid when trying to customize processes for specific property management needs. ## Buildium customer reviews Showing reviews 1-25 of 2,235 (page 1). ### Do better Buildium - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Almost 5000.00 dollars of our money is trapped in a Buildium black hole. This should be an easy fix but we are having trouble getting anyone on the Buildium side to care enough to help. We have been dealing with this for months now. They collect rent and we do not get it. 5000.00 is a lot of money to carry as a small business. We still have to pay out on time to our property owners. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros We are a growing Property Management company. Buildium should be the answer for many years to come.. #### Cons The customer support system is terrible. Unless you pay extra to deal with a human you can be caught in an endless loop of incompetence or apathy. --- ### Buildium – Keeping Properties and Payments in Check! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Buildium has been positive. I like having tenant management, rent collection, and financial reporting available in one system because it helps keep property information organized. I find it particularly helpful when reviewing payment records, checking tenant accounts, and preparing reports. Like any property management software, it takes some time to become familiar with all the features, but once I understand the workflow, it makes routine tasks more manageable. I would like to see improvements in customization and navigation, but overall, I consider Buildium a practical tool for managing rental properties and keeping daily operations on track. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Buildium is how it brings important property management tasks together in one place. I find it useful for keeping track of rent payments, tenant information, maintenance requests, and financial reports without having to jump between different systems. I especially appreciate having access to property-related information when I need to check a payment or review an account. From an accounting perspective, having financial records and reporting tools in one platform makes it easier to stay organized and manage day-to-day responsibilities. #### Cons One thing I think could be improved is the user interface, as some features take a little time to find when I am working through multiple tasks. Certain reports could also offer more flexibility for customization, especially when I need specific financial details. I would appreciate smoother navigation, more advanced reporting options, and faster customer support when an issue affects my daily workflow. --- ### Great service and data base site for property management companies! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium is great, a bit more work created for Canadian users. We do not have integrated banking system with Buildium, this one of the downfalls, however, everything else has been sufficient and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, Easy to learn, Easy to follow. However, it would be great if Buildium offered the AI technology at no extra cost. Everytime there is an update it seems to cost extra for these things, I understand it is work to do these upgrades. Or at least make the extra cost affordable. #### Cons The integration system with happyco inspection app can give the managers a difficult time and not alway perform how it should. However, when I did contact customer support from BD I did receive some help within 24 hours. --- ### Solid for 50–500 Doors — But Budget for the Real Cost, Not the Advertised Price - Overall rating: 4/5 - Reviewer: Alex Z. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As a property management marketing consultant working with PM companies across the U.S., I have evaluated Buildium for dozens of clients and recommended it as the starting platform for portfolios between 50 and 500 doors. It delivers on its core promise — reliable software that non-technical teams can learn quickly. The main watch-out is the transaction fee structure, which adds 30–50% above the advertised subscription price at typical operating volume. For a full 2026 pricing breakdown — including what a 100-door portfolio actually pays month over month on each plan — see our operator-authored analysis at: clearleaddigital.com/blog/buildium-review #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Buildium's resident and owner portals are genuinely excellent — clean, accessible, and something clients comment on positively. Setup is fast; most teams are operational within days. The flat-rate pricing structure makes budgeting easier than per-unit models like AppFolio. Accounting handles rent collection, bank reconciliation, and owner distributions cleanly for day-to-day operations. HOA and community association support alongside residential is a real differentiator. Integration ecosystem is the most extensive of any mid-market PM platform, including Tenant Turner, HappyCo, and Dropbox Sign. #### Cons The advertised base prices do not reflect actual monthly cost. On the Essential plan ($62/month), incoming EFT transaction fees run $2.35 per payment — for a 100-door portfolio collecting rent monthly, that is $235/month in transaction fees on top of the subscription. Buildium has raised fees multiple times since RealPage acquired the platform in 2019. Budget $300–400/month for 100 doors on Growth (not the $192 headline price) when you model the real cost. Reporting customization is limited compared to Rent Manager. Open API access requires the Premium plan. --- ### trusty DIY service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Civic & Social Organization - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very satisfied. all features are included for our HOA management service for our small community. with the assistance of AI, easy to master. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly, make my treasurer work much easier. it is really worth the subscription. makes our HOA account management DIY with limited computer knowledge. #### Cons hopefully i can create a package of procedures saved in my accounts, so the similar accounts procedure can be done semi-automatically. --- ### Great for Accounting and Reporting - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Buildium for the last 11 years. While I don't utilize all the products that it offers, it had been the platform that we needed to be able to manage our finances for property management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Buildium has a platform that makes rent collection and report generating easy. The different types of reports that I can pull, customize, filter and export are wonderful for providing to our Rental Owners. #### Cons When I go to print certain items, the pages pickup the content from the previous page, and are unreadable. This happens when I have posted our collection of Management fees, and when I go to print the item, it produces a page that has a bunch of information and text from the previous page on it. I am usually required to filter out and reduce the page size to be able to read what I need on the page that I am printing. If you would like a demonstration of this, I would be happy to provide it. It started happening a couple of years ago, and I have tried different browsers, tried clearing cookies, ect. Nothing has worked to fix this issue. --- ### Great support for new and old businesses - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They have great customer support. They respond to all my questions. They do followup to find out if my questions were resolved. They have helped me grow my business and they have videos to help teach myself and my staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildium was willing to work with me when I had less than 50 doors to manage. Other companies would not talk to me. Buildium has done a lot of growing and has supported me when I had questions. They have been great to work with in their customer support and follow-up. The other guys keep calling to get me to switch. They were not there when I needed help and even though they have offered me free extras to switch, I will stay and grow with Buildium out of loyalty and appreciation. Buildium and I will continue to grow together. Thank you Buildium for growing with me and my staff. #### Cons Currently I do not have any complaints. They have been helping and assisting better than ever. Fees are going up faster than I like. --- ### Great Asset To My Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Awesome! I highly recommend this Buildium software to property managers and real estate professionals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software is user friendly, organized and has helped streamline daily operations. Tenant communication, rent collection and document management while budget friendly. #### Cons Speaking with a live person regarding help, if needed. You have to create a support ticket. However, the response time is very quick. --- ### Easy to Navigate and Efficient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a good experience with Buildium. It's easy to use, keeps everything organized, and helps save time on everyday tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how Buildium keeps everything in one place. It's easy to use and makes managing rent, maintenance requests, and tenant communication much more efficient. #### Cons Since I manage timeshares, some features aren't always a perfect fit for my workflow, which can make certain tasks a little more difficult compared to traditional property management. --- ### Solid landlord property management tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I am satisfied for what I am using it for to track and manage properties, tenants, and expenses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Like the customer facing portal which makes it easy for tenants to make payments, submit work requests, receive documentation, etc #### Cons Landlord user navigation and experience is not the most intuitive. Could use more 'task-driven' navigation. --- ### Honest review - Condominium Managment - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the blood sweat and tears we put into getting the system up and running has been rewarding. We set up recurring tasks for condos and adding/removing staff has been great too. The recurring task program has been a life saver and the email/communication options are fabulous! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PAyment processing once set up is smooth, the interface is really friendly, and the task managment system makes me feel more confident that items aren't being missed. We have also had a lot of success with the customer support team being available and also knowledgeable for quick questions. #### Cons On boarding was 100% done by our admin team, it doubled everyones work load for about 4 months and was really stressful. Both Yardi and Condo Control offer onboarding teams to help and this was not an option at Buildium, even after begging. We are a small business and with only 4 staff to onboard a full portfolio (over 45 buildings), the onboarding was pretty stressful. This included creating our own chart of accounts, adding every unit adn the corresponding information (owner, tenant, phone number, email, banking information, absent address, monthly fee, etc), adding every vendor, transferring trial balances (dangerous as we are small and only have a bookkeeper and not an accountant).. Many of our financial statements needed editing and indepth review during transition to ensure they were correct.. In addition to that, their is very little ability to customize the software. In Canada we use the words Strata or Condominium ... but everything is the program is "Association" and many of the verbage in reporting is also "association" which is confusing for clients. The reports are very boiler plate and require you to download them as an Excel in order to Change the names manually in excel reather than having customizable options. There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... --- ### Easy peasy work is easy! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I learned something new every month. It is very easy to pull reports. Regardless of whether they are maintenance or rent reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. I used to think that real page and Yardie were easy. Hands down you have them beat #### Cons I wish there were some customized letters that we could generateWith your program. It would make it easy when I'm trying to do delinquency letters --- ### Efficient Property Management Platform with Strong Organizational Tools - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Buildium has been positive. It has been a valuable tool for managing properties, tenants, owners, accounting, and maintenance operations in one platform. The software helped improve organization, communication, and efficiency in day-to-day property management tasks. While there were occasional challenges with certain accounting functions, reconciliations, and system navigation, the platform overall provided solid functionality and helped support the operational needs of my property management business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium was its all-in-one functionality for property management. It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform. I also appreciated the owner and tenant portals, which made communication and document sharing much more efficient. The system was especially helpful for staying organized across multiple properties and maintaining professional recordkeeping. #### Cons One of the things I liked least about Buildium was that certain accounting and reconciliation functions could become complicated, especially when dealing with older transactions, trust accounting adjustments, or prior-year uncleared items. Some features also felt less intuitive than they could be, requiring extra steps or workarounds. In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations. --- ### A Complete Property Management Solution in One Program - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium has been the best property management software I have used in my 20 years of property management. The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized. A truly delightful platform to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium is the recurring tasks feature. In property management, there are many responsibilities that repeat monthly, quarterly, and annually, and Buildium makes it incredibly easy to stay organized and on top of everything. Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. It saves a significant amount of time and keeps the entire workflow consistent and efficient. Combined with the accounting, owner accounts, emails, and file management all being in one platform, Buildium has been one of the most organized and user-friendly property management programs I have used in my 20 years in the industry. #### Cons What I liked least was the recent change made to the task page. I find it frustrating that past task entries cannot be edited, and that files cannot be removed once uploaded (if a full day has passed). In property management, the ability to correct notes, update information, and manage files efficiently is important, so having more flexibility in these areas would greatly improve the user experience. --- ### Easy to Learn and Great Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been positive. I would pick it again if needing a new property management program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that in the 7 years I have been using Buildium it has continued to add services and system updates. It is easy to use. I like the customer support. If I don't know how to do something and can't find a tutorial, they are a phone call away. #### Cons I still am concerned about electronic payments. I don't know what we could do to limit the reverses. The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. --- ### Buildium is a great upgrade for PM in Canada! - Overall rating: 5/5 - Reviewer: Astrea N. - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We don't have many options that work in Candada but Buildium is great! A great update since we needed to upgrade from Property Ware and it it felt familiar but a lot more intuitive, fresher look and user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We don't have many options that work in Candada but Buildium is cost efficient. I love that it synchs correctly and easily with all the tools we use. Their customer support is great, whether on the phone, email or chat. Payment processing is somewhat slow but good and accurate. Their interface is sleek and user friendly. Lease management is also nice and practical. I love that is has a variety or reports you can explore. #### Cons I'd love it if you could correct a lease without having to resend from scratch. Payment processing could be faster. And it'd be great that you could give vendors access to upload their bills without giving them access to all accounts which opens a big room for error. --- ### Good Value for the Money - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Value for money. Allows a reasonable price as you grow your portfolio. The 1099 process and statement of Owner's accounts are pretty easy and straight forward. #### Cons Reconciliation often has problems. I have to unlink and link bank accounts or wait a couple of days for it to get fixed. Always works eventually, so not too terrible. Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile. --- ### Professional platform to get started in Property Management - Overall rating: 4/5 - Reviewer: Lori N. - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. #### Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. --- ### I do not recommend this company - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We have been with them for about 4 years, I wouldn't recommend anyone else to go with them. Their cost increases constantly and they say its because of new features - in Canada we can't use most of the features. The software for owners is hard to understand. We are just stuck since we pay large amounts of money for service that we have trained out property managers, owners and tenants on. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Not much at this time. It keeps the clients information and there hasn't been much down time in the last 4 years. Tenants can pay through the portal. #### Cons Terrible Customer Service, long wait times (50plus minutes),6 price increases in the last 2.5 years. You pay for a years worth of product, and they let you know about changes to it a couple months in advance. Do not get involved with them. --- ### Great for Operations; Account Lesser So - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good except for above issue. Would be nice if someone reached out to our head of accounting, [sensitive content hidden] to discuss this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. #### Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. --- ### Lease management-Owner Statements- 1099's - Overall rating: 4/5 - Reviewer: Melinda N. - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently #### Cons The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable . --- ### Ease of use with amazing customer support! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience. Ease of use and the customer service. All in all, really great software and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, and if you find an area where you need help there is plenty of help online or the customer support line has been great. #### Cons Just learning a new program, but it has been made easier with the customer support. The Help Center Tab and Buildium Academy tabs are a good resource when a concern or question comes up. --- ### Asset Manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very Good Experience. Everything is very easy to find and use. Reports are great for sending to rental owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Very easy to use, easy to navigate and find everything you need. Beginner friendly, payments easily recorded and eft payments easily sent. #### Cons Wait time for technical or customer service. Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. Owner log in is very hard to find for our owners. Making their own tab or making wording a lot larger would benefit all. --- ### Great for tracking - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years. #### Cons I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal. --- ### Buildium review - condominium management - Overall rating: 4/5 - Reviewer: Eric G. - Industry: Accounting - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Transparency, and ease of use of software from a condominium managers perspective. Downloadable PDFs, and shared viewing is great. #### Cons response time from customer support could improve. The bundles that are overa and above should be available on the dashboard to view, cost, and initiate. ---