--- title: "Buildium Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Buildium. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Buildium is a good fit for you!" source_url: "https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) / Buildium Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/buildium-property-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/buildium-property-manager-profile/alternatives/) # Buildium User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 2,234 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,417 reviews (63%) - 4 stars: 633 reviews (28%) - 3 stars: 112 reviews (5%) - 2 stars: 27 reviews (1%) - 1 star: 45 reviews (2%) ### Most mentioned pros - It is a reliable property management platform that helps keep operations organized by bringing maintenance tracking, tenant communication, leasing, and accounting into one system. - Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. - The software helped improve organization, communication, and efficiency in day-to-day property management tasks. While there were occasional challenges with certain accounting functions, reconciliations, and system navigation, the platform overall provided solid functionality and helped support the operational needs of my property management business. ### Most mentioned cons - There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... - The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. - Certain workflows required too many steps, and the platform could sometimes feel rigid when trying to customize processes for specific property management needs. ## Buildium customer reviews Showing reviews 1-25 of 2,234 (page 1). ### Solid for 50–500 Doors — But Budget for the Real Cost, Not the Advertised Price - Overall rating: 4/5 - Reviewer: Alex Z. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As a property management marketing consultant working with PM companies across the U.S., I have evaluated Buildium for dozens of clients and recommended it as the starting platform for portfolios between 50 and 500 doors. It delivers on its core promise — reliable software that non-technical teams can learn quickly. The main watch-out is the transaction fee structure, which adds 30–50% above the advertised subscription price at typical operating volume. For a full 2026 pricing breakdown — including what a 100-door portfolio actually pays month over month on each plan — see our operator-authored analysis at: clearleaddigital.com/blog/buildium-review #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Buildium's resident and owner portals are genuinely excellent — clean, accessible, and something clients comment on positively. Setup is fast; most teams are operational within days. The flat-rate pricing structure makes budgeting easier than per-unit models like AppFolio. Accounting handles rent collection, bank reconciliation, and owner distributions cleanly for day-to-day operations. HOA and community association support alongside residential is a real differentiator. Integration ecosystem is the most extensive of any mid-market PM platform, including Tenant Turner, HappyCo, and Dropbox Sign. #### Cons The advertised base prices do not reflect actual monthly cost. On the Essential plan ($62/month), incoming EFT transaction fees run $2.35 per payment — for a 100-door portfolio collecting rent monthly, that is $235/month in transaction fees on top of the subscription. Buildium has raised fees multiple times since RealPage acquired the platform in 2019. Budget $300–400/month for 100 doors on Growth (not the $192 headline price) when you model the real cost. Reporting customization is limited compared to Rent Manager. Open API access requires the Premium plan. --- ### Honest review - Condominium Managment - Overall rating: 5/5 - Reviewer: Ally N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the blood sweat and tears we put into getting the system up and running has been rewarding. We set up recurring tasks for condos and adding/removing staff has been great too. The recurring task program has been a life saver and the email/communication options are fabulous! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PAyment processing once set up is smooth, the interface is really friendly, and the task managment system makes me feel more confident that items aren't being missed. We have also had a lot of success with the customer support team being available and also knowledgeable for quick questions. #### Cons On boarding was 100% done by our admin team, it doubled everyones work load for about 4 months and was really stressful. Both Yardi and Condo Control offer onboarding teams to help and this was not an option at Buildium, even after begging. We are a small business and with only 4 staff to onboard a full portfolio (over 45 buildings), the onboarding was pretty stressful. This included creating our own chart of accounts, adding every unit adn the corresponding information (owner, tenant, phone number, email, banking information, absent address, monthly fee, etc), adding every vendor, transferring trial balances (dangerous as we are small and only have a bookkeeper and not an accountant).. Many of our financial statements needed editing and indepth review during transition to ensure they were correct.. In addition to that, their is very little ability to customize the software. In Canada we use the words Strata or Condominium ... but everything is the program is "Association" and many of the verbage in reporting is also "association" which is confusing for clients. The reports are very boiler plate and require you to download them as an Excel in order to Change the names manually in excel reather than having customizable options. There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... #### Reasons for switching to Buildium Tasks and recurring tasks and the communication options and the ability to use the app. --- ### Easy peasy work is easy! - Overall rating: 5/5 - Reviewer: Carol Ann B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I learned something new every month. It is very easy to pull reports. Regardless of whether they are maintenance or rent reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. I used to think that real page and Yardie were easy. Hands down you have them beat #### Cons I wish there were some customized letters that we could generateWith your program. It would make it easy when I'm trying to do delinquency letters --- ### Efficient Property Management Platform with Strong Organizational Tools - Overall rating: 4/5 - Reviewer: Maria T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Buildium has been positive. It has been a valuable tool for managing properties, tenants, owners, accounting, and maintenance operations in one platform. The software helped improve organization, communication, and efficiency in day-to-day property management tasks. While there were occasional challenges with certain accounting functions, reconciliations, and system navigation, the platform overall provided solid functionality and helped support the operational needs of my property management business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium was its all-in-one functionality for property management. It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform. I also appreciated the owner and tenant portals, which made communication and document sharing much more efficient. The system was especially helpful for staying organized across multiple properties and maintaining professional recordkeeping. #### Cons One of the things I liked least about Buildium was that certain accounting and reconciliation functions could become complicated, especially when dealing with older transactions, trust accounting adjustments, or prior-year uncleared items. Some features also felt less intuitive than they could be, requiring extra steps or workarounds. In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations. #### Reasons for switching to Buildium I made the switch from QuickBooks because I needed a platform that was specifically designed for property management rather than general accounting. Buildium offered integrated tools for tenant management, online rent collection, maintenance tracking, lease management, owner statements, and property-specific accounting all in one system. It helped streamline operations and reduce the need for multiple separate programs, making day-to-day management more efficient. --- ### A Complete Property Management Solution in One Program - Overall rating: 5/5 - Reviewer: Deanna H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium has been the best property management software I have used in my 20 years of property management. The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized. A truly delightful platform to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium is the recurring tasks feature. In property management, there are many responsibilities that repeat monthly, quarterly, and annually, and Buildium makes it incredibly easy to stay organized and on top of everything. Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. It saves a significant amount of time and keeps the entire workflow consistent and efficient. Combined with the accounting, owner accounts, emails, and file management all being in one platform, Buildium has been one of the most organized and user-friendly property management programs I have used in my 20 years in the industry. #### Cons What I liked least was the recent change made to the task page. I find it frustrating that past task entries cannot be edited, and that files cannot be removed once uploaded (if a full day has passed). In property management, the ability to correct notes, update information, and manage files efficiently is important, so having more flexibility in these areas would greatly improve the user experience. #### Reasons for switching to Buildium all in one is much easier than using 3 different programs --- ### Easy to Learn and Great Support - Overall rating: 5/5 - Reviewer: Becky E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been positive. I would pick it again if needing a new property management program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that in the 7 years I have been using Buildium it has continued to add services and system updates. It is easy to use. I like the customer support. If I don't know how to do something and can't find a tutorial, they are a phone call away. #### Cons I still am concerned about electronic payments. I don't know what we could do to limit the reverses. The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. #### Reasons for choosing Buildium Ease of use for onboarding. Support was great. #### Reasons for switching to Buildium QuickBooks was too complicated. Couldn't get the training for new employees. --- ### Buildium is a great upgrade for PM in Canada! - Overall rating: 5/5 - Reviewer: Astrea N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We don't have many options that work in Candada but Buildium is great! A great update since we needed to upgrade from Property Ware and it it felt familiar but a lot more intuitive, fresher look and user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We don't have many options that work in Candada but Buildium is cost efficient. I love that it synchs correctly and easily with all the tools we use. Their customer support is great, whether on the phone, email or chat. Payment processing is somewhat slow but good and accurate. Their interface is sleek and user friendly. Lease management is also nice and practical. I love that is has a variety or reports you can explore. #### Cons I'd love it if you could correct a lease without having to resend from scratch. Payment processing could be faster. And it'd be great that you could give vendors access to upload their bills without giving them access to all accounts which opens a big room for error. #### Reasons for choosing Buildium Only Buildium was available in Canada last year.. #### Reasons for switching to Buildium We needed to update and be able to do HOW management too. --- ### Good Value for the Money - Overall rating: 4/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Value for money. Allows a reasonable price as you grow your portfolio. The 1099 process and statement of Owner's accounts are pretty easy and straight forward. #### Cons Reconciliation often has problems. I have to unlink and link bank accounts or wait a couple of days for it to get fixed. Always works eventually, so not too terrible. Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile. #### Reasons for choosing Buildium Cost and function were primary when starting up my own business, but also failure with software from prior office I worked at. --- ### Professional platform to get started in Property Management - Overall rating: 4/5 - Reviewer: Lori N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. #### Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. #### Reasons for choosing Buildium Better price for just starting out with a lower amount of doors --- ### I do not recommend this company - Overall rating: 1/5 - Reviewer: Diana F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We have been with them for about 4 years, I wouldn't recommend anyone else to go with them. Their cost increases constantly and they say its because of new features - in Canada we can't use most of the features. The software for owners is hard to understand. We are just stuck since we pay large amounts of money for service that we have trained out property managers, owners and tenants on. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Not much at this time. It keeps the clients information and there hasn't been much down time in the last 4 years. Tenants can pay through the portal. #### Cons Terrible Customer Service, long wait times (50plus minutes),6 price increases in the last 2.5 years. You pay for a years worth of product, and they let you know about changes to it a couple months in advance. Do not get involved with them. #### Reasons for choosing Buildium Because I thoight it was better. I was wrong. --- ### Great for Operations; Account Lesser So - Overall rating: 4/5 - Reviewer: Nik F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good except for above issue. Would be nice if someone reached out to our head of accounting, [sensitive content hidden] to discuss this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. #### Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. #### Reasons for switching to Buildium The tenant communication piece. Yardi did not have it. --- ### Lease management-Owner Statements- 1099's - Overall rating: 4/5 - Reviewer: Melinda N. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently #### Cons The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable . #### Reasons for choosing Buildium It had the best value for dollars in our research --- ### Ease of use with amazing customer support! - Overall rating: 5/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience. Ease of use and the customer service. All in all, really great software and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, and if you find an area where you need help there is plenty of help online or the customer support line has been great. #### Cons Just learning a new program, but it has been made easier with the customer support. The Help Center Tab and Buildium Academy tabs are a good resource when a concern or question comes up. #### Reasons for switching to Buildium Cost and ease of use. The Buildium program was highly recommended and we are so glad we made the switch! --- ### Asset Manager - Overall rating: 5/5 - Reviewer: Tamara K. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very Good Experience. Everything is very easy to find and use. Reports are great for sending to rental owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Very easy to use, easy to navigate and find everything you need. Beginner friendly, payments easily recorded and eft payments easily sent. #### Cons Wait time for technical or customer service. Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. Owner log in is very hard to find for our owners. Making their own tab or making wording a lot larger would benefit all. #### Reasons for choosing Buildium Easier to setup and user friendly for accounting --- ### Great for tracking - Overall rating: 4/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years. #### Cons I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal. #### Reasons for choosing Buildium Boston based, and centered on units and tracking units rent. --- ### Buildium review - condominium management - Overall rating: 4/5 - Reviewer: Eric G. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Transparency, and ease of use of software from a condominium managers perspective. Downloadable PDFs, and shared viewing is great. #### Cons response time from customer support could improve. The bundles that are overa and above should be available on the dashboard to view, cost, and initiate. #### Reasons for switching to Buildium Lack of functionality and lack of front end database for customers --- ### It works, I like it - Overall rating: 5/5 - Reviewer: Justina R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it overall but it’s not super intuitive to use all of the time. I wish some of the items were grouped differently. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Paying rent option and tenant management. I like the online deposit to my bank and the ability to e-sign leases #### Cons Interface isn’t super user friendly. I would like to see all tenant and prospective in one spot for ease of use #### Reasons for choosing Buildium Someone else who uses it said it was easiest for them --- ### Great for investors who manage their own properties - Overall rating: 5/5 - Reviewer: Marc F. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent! Buildium is a well-designed database management system for real estate owners who manage their own properties as we do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place. #### Cons The Buildium phone app could be a bit more powerful but that is never more than a minor inconvenience. #### Reasons for choosing Buildium In-person phone support during the sales process made it easy. Cost and the ability to cancel made it very affordable. #### Reasons for switching to Buildium Our previous property manager used it but shared little information from it with us. That's one reason why we fired them. We are not big enough to use AppFolio ourselves so our change to Buildium is not a reflection on AppFolio. --- ### Buildium is a great! - Overall rating: 5/5 - Reviewer: Eva R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent !!! Hands on easy to use Customer service is detail oriented. They make sure you understand. All before they complete the call #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer support Ease of use Customer rep explains all in detail Onboarding was a breeze Payment processing [sensitive content hidden] and easy to figure out Knowledgeable Reps to assist with ease The entire program is user friendly #### Cons Some days the the wait time is more than one hour and the call va k time is too long . Some days you are not even able to get thru . --- ### My Go-To Recommendation - Overall rating: 5/5 - Reviewer: Alexis R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic overall! In my personal three years of using it, I've maybe had one problem that I needed to call customer service for. Everyone who has used it on our team loves it and we've had it for around ten years in the business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Covers all our bases! It's been easy to use and teach to other employees, we've never had problems with customer service, payment processes, managing. I also really love how sleek it looks! We get a lot of bang for our buck! #### Cons I wish it had better options for expanding our business, as we are moving from only house and apartments to motels and hotels as well and Buildium doesn't have great option for that, so we will have to switch some of our properties when we find another option for those. --- ### Great property management software! - Overall rating: 5/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium has been a valuable tool for our organization. It simplifies property management tasks, improves organization, and helps us keep accurate records. We would recommend it to other property managers and housing organizations looking for an easy-to-use platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildium is very user friendly and easy to learn. It helps us manage tenants, leases, maintenance requests, and financial records in one place. The system is intuitive and saves our staff a significant amount of time. #### Cons Overall, we have had a positive experience with Buildium. There are occasional features that could be streamlined, and some reports can take time to customize, but we have not encountered any major issues. --- ### Solid property management software with some difficulties - Overall rating: 4/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Buildium is positive. It is a huge time saver compared to manually tracking, but there are definitely areas that need improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Buildium works really well for payment processing and the user interface with tenants. It is easy to use for lease management and saves a ton of time over our past methods. #### Cons It does not have a great accounting system build in. The accounting is very lacking compared to something like QuickBooks and it lacks any export feature as far as I am aware. It is also a bit clunky for commercial properties/tenants. --- ### Buildium is phenomenal! - Overall rating: 5/5 - Reviewer: Martin M. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium is a lifesaver. In addition to my previous positive comments, the tenant ePay option is fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildium is phenomenal! It is so incredibly comprehensive for property management, I know it has many features I don’t even use (yet). It covers EVERYTHING needed for successful property management. It is highly reliable - In my 2+ years of using it I can’t recall a single time the system was down or a technology or web “glitch” occurred. Customer service support is also outstanding. I can’t imagine a competing product being better. #### Cons Honestly, my entire experience is only positive. I should have started using Buildium years before I did. --- ### Great Product and Support - Overall rating: 5/5 - Reviewer: Peter O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate #### Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions --- ### Well designed tool for property management - Overall rating: 4/5 - Reviewer: Kevin T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I primarily work in the accounting side, but I reference the Tasks and Properties sides as well. I have over 30 years of experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. The online tenant portal is very effective. And being able to open more than one session at a time is extremely helpful. #### Cons Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. In some instances a search field is automatically populated as you input the value, in others it requires a subsequent click on a button to affect the search. The accounting side is not as developed as other accounting software I've worked with, but it is still useful. ## More reviews [Next reviews](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/?page=2) --- Buildium Reviews, Pros and Cons - 2026 Software Advice