--- title: "Buildium Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Buildium. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Buildium is a good fit for you!" source_url: "https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) / Buildium Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/buildium-property-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/buildium-property-manager-profile/alternatives/) # Buildium User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 2,234 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,417 reviews (63%) - 4 stars: 633 reviews (28%) - 3 stars: 112 reviews (5%) - 2 stars: 27 reviews (1%) - 1 star: 45 reviews (2%) ### Most mentioned pros - The resident app provides full transparency, which builds tremendous trust. When residents see their rent applied, track their ledger history, and submit maintenance requests that are responded to with alacrity and experience transparent resolution steps, they value their apartment relationship highly. - It is a reliable property management platform that helps keep operations organized by bringing maintenance tracking, tenant communication, leasing, and accounting into one system. - Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. ### Most mentioned cons - This is unfortunate as I still prefer Quicken because use of the Buildimh accounting isn’t ideal. While linked to Happy Inspections – the link and process is not as fluid and efficient as I had hoped for and somehow images and inspections should be part of the program and not just a partnership add on feature. - There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... - The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. ## Buildium customer reviews Showing reviews 1-25 of 2,234 (page 1). ### Solid for 50–500 Doors — But Budget for the Real Cost, Not the Advertised Price - Overall rating: 4/5 - Reviewer: Alex Z. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As a property management marketing consultant working with PM companies across the U.S., I have evaluated Buildium for dozens of clients and recommended it as the starting platform for portfolios between 50 and 500 doors. It delivers on its core promise — reliable software that non-technical teams can learn quickly. The main watch-out is the transaction fee structure, which adds 30–50% above the advertised subscription price at typical operating volume. For a full 2026 pricing breakdown — including what a 100-door portfolio actually pays month over month on each plan — see our operator-authored analysis at: clearleaddigital.com/blog/buildium-review #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Buildium's resident and owner portals are genuinely excellent — clean, accessible, and something clients comment on positively. Setup is fast; most teams are operational within days. The flat-rate pricing structure makes budgeting easier than per-unit models like AppFolio. Accounting handles rent collection, bank reconciliation, and owner distributions cleanly for day-to-day operations. HOA and community association support alongside residential is a real differentiator. Integration ecosystem is the most extensive of any mid-market PM platform, including Tenant Turner, HappyCo, and Dropbox Sign. #### Cons The advertised base prices do not reflect actual monthly cost. On the Essential plan ($62/month), incoming EFT transaction fees run $2.35 per payment — for a 100-door portfolio collecting rent monthly, that is $235/month in transaction fees on top of the subscription. Buildium has raised fees multiple times since RealPage acquired the platform in 2019. Budget $300–400/month for 100 doors on Growth (not the $192 headline price) when you model the real cost. Reporting customization is limited compared to Rent Manager. Open API access requires the Premium plan. --- ### Efficient Property Management Platform with Strong Organizational Tools - Overall rating: 4/5 - Reviewer: Maria T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Buildium has been positive. It has been a valuable tool for managing properties, tenants, owners, accounting, and maintenance operations in one platform. The software helped improve organization, communication, and efficiency in day-to-day property management tasks. While there were occasional challenges with certain accounting functions, reconciliations, and system navigation, the platform overall provided solid functionality and helped support the operational needs of my property management business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium was its all-in-one functionality for property management. It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform. I also appreciated the owner and tenant portals, which made communication and document sharing much more efficient. The system was especially helpful for staying organized across multiple properties and maintaining professional recordkeeping. #### Cons One of the things I liked least about Buildium was that certain accounting and reconciliation functions could become complicated, especially when dealing with older transactions, trust accounting adjustments, or prior-year uncleared items. Some features also felt less intuitive than they could be, requiring extra steps or workarounds. In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations. #### Reasons for switching to Buildium I made the switch from QuickBooks because I needed a platform that was specifically designed for property management rather than general accounting. Buildium offered integrated tools for tenant management, online rent collection, maintenance tracking, lease management, owner statements, and property-specific accounting all in one system. It helped streamline operations and reduce the need for multiple separate programs, making day-to-day management more efficient. --- ### Easy peasy work is easy! - Overall rating: 5/5 - Reviewer: Carol Ann B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I learned something new every month. It is very easy to pull reports. Regardless of whether they are maintenance or rent reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. I used to think that real page and Yardie were easy. Hands down you have them beat #### Cons I wish there were some customized letters that we could generateWith your program. It would make it easy when I'm trying to do delinquency letters --- ### Honest review - Condominium Managment - Overall rating: 5/5 - Reviewer: Ally N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the blood sweat and tears we put into getting the system up and running has been rewarding. We set up recurring tasks for condos and adding/removing staff has been great too. The recurring task program has been a life saver and the email/communication options are fabulous! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PAyment processing once set up is smooth, the interface is really friendly, and the task managment system makes me feel more confident that items aren't being missed. We have also had a lot of success with the customer support team being available and also knowledgeable for quick questions. #### Cons On boarding was 100% done by our admin team, it doubled everyones work load for about 4 months and was really stressful. Both Yardi and Condo Control offer onboarding teams to help and this was not an option at Buildium, even after begging. We are a small business and with only 4 staff to onboard a full portfolio (over 45 buildings), the onboarding was pretty stressful. This included creating our own chart of accounts, adding every unit adn the corresponding information (owner, tenant, phone number, email, banking information, absent address, monthly fee, etc), adding every vendor, transferring trial balances (dangerous as we are small and only have a bookkeeper and not an accountant).. Many of our financial statements needed editing and indepth review during transition to ensure they were correct.. In addition to that, their is very little ability to customize the software. In Canada we use the words Strata or Condominium ... but everything is the program is "Association" and many of the verbage in reporting is also "association" which is confusing for clients. The reports are very boiler plate and require you to download them as an Excel in order to Change the names manually in excel reather than having customizable options. There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... #### Reasons for switching to Buildium Tasks and recurring tasks and the communication options and the ability to use the app. --- ### A Complete Property Management Solution in One Program - Overall rating: 5/5 - Reviewer: Deanna H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium has been the best property management software I have used in my 20 years of property management. The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized. A truly delightful platform to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium is the recurring tasks feature. In property management, there are many responsibilities that repeat monthly, quarterly, and annually, and Buildium makes it incredibly easy to stay organized and on top of everything. Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. It saves a significant amount of time and keeps the entire workflow consistent and efficient. Combined with the accounting, owner accounts, emails, and file management all being in one platform, Buildium has been one of the most organized and user-friendly property management programs I have used in my 20 years in the industry. #### Cons What I liked least was the recent change made to the task page. I find it frustrating that past task entries cannot be edited, and that files cannot be removed once uploaded (if a full day has passed). In property management, the ability to correct notes, update information, and manage files efficiently is important, so having more flexibility in these areas would greatly improve the user experience. #### Reasons for switching to Buildium all in one is much easier than using 3 different programs --- ### Easy to Learn and Great Support - Overall rating: 5/5 - Reviewer: Becky E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been positive. I would pick it again if needing a new property management program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that in the 7 years I have been using Buildium it has continued to add services and system updates. It is easy to use. I like the customer support. If I don't know how to do something and can't find a tutorial, they are a phone call away. #### Cons I still am concerned about electronic payments. I don't know what we could do to limit the reverses. The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. #### Reasons for choosing Buildium Ease of use for onboarding. Support was great. #### Reasons for switching to Buildium QuickBooks was too complicated. Couldn't get the training for new employees. --- ### A good software for the multifamily industry - Overall rating: 4/5 - Reviewer: Dominique S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it’s been a good experience this is my first time using Buildium compared to other property management software’s and I do like it. It’s easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It’s very user friendly and easy to track things ! It’s easy to submit work orders and keep track of how long they’ve been open. #### Cons The wait time to talk to someone for customer service and sometimes the hidden fees . I think having an account rep check in once a month would be a good tool for customer service as well. #### Reasons for switching to Buildium Because the prior owners used Buildium and we didn’t want to change everything for our tenants --- ### Excellent value, product and support! - Overall rating: 4/5 - Reviewer: Julie F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good except for the fact that we need QuickBooks integration. We are not using the product anymore because of this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Value, ease of use and customer support, are all excellent. We would pay more for add on module that would allow QuickBooks to coordinate with this product. #### Cons Does not coordinate with QuickBooks, which is essential for us. Also, geared too much toward apartment buildings and not enough toward regular commercial properties. #### Reasons for switching to Buildium When did something that could drill down better into the specifics of real estate property management for commercial, industrial, retail and Office PROPERTIES --- ### Great support for new and old businesses - Overall rating: 5/5 - Reviewer: Lois B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They have great customer support. They respond to all my questions. They do followup to find out if my questions were resolved. They have helped me grow my business and they have videos to help teach myself and my staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildium was willing to work with me when I had less than 50 doors to manage. Other companies would not talk to me. Buildium has done a lot of growing and has supported me when I had questions. They have been great to work with in their customer support and follow-up. The other guys keep calling to get me to switch. They were not there when I needed help and even though they have offered me free extras to switch, I will stay and grow with Buildium out of loyalty and appreciation. Buildium and I will continue to grow together. Thank you Buildium for growing with me and my staff. #### Cons Currently I do not have any complaints. They have been helping and assisting better than ever. Fees are going up faster than I like. #### Reasons for choosing Buildium we had less than 50 doors at the time we switched over. --- ### Haven Real Estate Services - Overall rating: 5/5 - Reviewer: Cherie H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing service from onboarding to continued support with the priority that is extra, however pays for itself with the ability to get answers, explanations as well as timely responses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value for what the software offers. Other HOA/COA management software does not offer the many layers that Buildium does - it really enhances the operations of the communities. Having good records is essential for the stability of a community. #### Cons The accounting is a bit cumbersome as there are "automatic" GL codes and then every community has a set they use. Not being able to delete the automatic GL codes creates disconnects. #### Reasons for choosing Buildium The platform and the support as well as the cost --- ### Like Buildium a lot. - Overall rating: 5/5 - Reviewer: Kasondra M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty solid. I like it so far more than any other systems I’ve used such as yardi and doorloop. I am glad I got a system training as without it it would be difficult to figure out solo. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of use. Option to expand into HOA management. Like the texting feature with clients. I like the automation of releasing charges without having to manually go in and send. I like being able to collect management fees thru the system and pay landlords thru the system. #### Cons The user experience could be better optimized visually. Length of time it took to approve for ach and debit/credit payments. Not offering onboarding complimentary. No bank account integration for running applications on prospective tenants. Don’t love the 20 doors or less for the price. Think it should be a higher quantity like 50. Especially because some properties have multi units or I’m managing by the bedroom. #### Reasons for choosing Buildium It offered most things I wanted for a reasonable price. #### Reasons for switching to Buildium System was too manual requiring me to have to go in every month and submit send for payments. Didn’t accommodate HOA management. #### Vendor response Thanks for your review, Kasondra! You actually can use ePay to receive for rental applications received through your Buildium account. Simply go to Settings > Application Settings > Application Fees. You'll be able to choose which ePay-enabled bank account you want fees to go to. Replied March 2026 --- ### Great for Operations; Account Lesser So - Overall rating: 4/5 - Reviewer: Nik F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good except for above issue. Would be nice if someone reached out to our head of accounting, [sensitive content hidden] to discuss this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. #### Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. #### Reasons for switching to Buildium The tenant communication piece. Yardi did not have it. --- ### Buildium is a great product! - Overall rating: 5/5 - Reviewer: Les G. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system. #### Cons I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report. #### Reasons for choosing Buildium Fully Integrated Accounting System. Ease of set up. --- ### Asset Manager - Overall rating: 5/5 - Reviewer: Tamara K. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very Good Experience. Everything is very easy to find and use. Reports are great for sending to rental owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Very easy to use, easy to navigate and find everything you need. Beginner friendly, payments easily recorded and eft payments easily sent. #### Cons Wait time for technical or customer service. Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. Owner log in is very hard to find for our owners. Making their own tab or making wording a lot larger would benefit all. #### Reasons for choosing Buildium Easier to setup and user friendly for accounting --- ### Easy Set Up - Overall rating: 5/5 - Reviewer: Cassandra D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Buildium has been so good. We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How there was an onboarding specialist helping us learn the software every step through the set up process. She answered all of our questions and was so nice. #### Cons My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit. This means in Buildium each unit is its own property instead of being under one property. It isn't a huge deal but just a bit frustrating. #### Reasons for choosing Buildium Appfolio told us they do not work with Tribal Organizations. --- ### Great for investors who manage their own properties - Overall rating: 5/5 - Reviewer: Marc F. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent! Buildium is a well-designed database management system for real estate owners who manage their own properties as we do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place. #### Cons The Buildium phone app could be a bit more powerful but that is never more than a minor inconvenience. #### Reasons for choosing Buildium In-person phone support during the sales process made it easy. Cost and the ability to cancel made it very affordable. #### Reasons for switching to Buildium Our previous property manager used it but shared little information from it with us. That's one reason why we fired them. We are not big enough to use AppFolio ourselves so our change to Buildium is not a reflection on AppFolio. --- ### Buildium is a great! - Overall rating: 5/5 - Reviewer: Eva R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent !!! Hands on easy to use Customer service is detail oriented. They make sure you understand. All before they complete the call #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer support Ease of use Customer rep explains all in detail Onboarding was a breeze Payment processing [sensitive content hidden] and easy to figure out Knowledgeable Reps to assist with ease The entire program is user friendly #### Cons Some days the the wait time is more than one hour and the call va k time is too long . Some days you are not even able to get thru . --- ### My Go-To Recommendation - Overall rating: 5/5 - Reviewer: Alexis R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic overall! In my personal three years of using it, I've maybe had one problem that I needed to call customer service for. Everyone who has used it on our team loves it and we've had it for around ten years in the business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Covers all our bases! It's been easy to use and teach to other employees, we've never had problems with customer service, payment processes, managing. I also really love how sleek it looks! We get a lot of bang for our buck! #### Cons I wish it had better options for expanding our business, as we are moving from only house and apartments to motels and hotels as well and Buildium doesn't have great option for that, so we will have to switch some of our properties when we find another option for those. --- ### Reliable and Efficient Property Management Platform - Overall rating: 5/5 - Reviewer: Juan R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Buildium is positive. It is a reliable property management platform that helps keep operations organized by bringing maintenance tracking, tenant communication, leasing, and accounting into one system. It is especially useful for managing multiple properties efficiently. While there are some areas that could be improved, such as speed, customization, and ease of navigation for certain tasks, overall it is an effective tool for day-to-day property management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Buildium was its user-friendly interface and how it centralizes property management tasks in one platform. It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a single system. The task management and accounting features were especially helpful for staying organized and efficiently managing multiple properties. #### Cons One of the main drawbacks was that some features felt slower and less intuitive than expected, especially when navigating between different sections. Certain workflows required too many steps, and the platform could sometimes feel rigid when trying to customize processes for specific property management needs. Reporting and some accounting functions also had a learning curve and could be more flexible and easier to use. --- ### Great property management software! - Overall rating: 5/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium has been a valuable tool for our organization. It simplifies property management tasks, improves organization, and helps us keep accurate records. We would recommend it to other property managers and housing organizations looking for an easy-to-use platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildium is very user friendly and easy to learn. It helps us manage tenants, leases, maintenance requests, and financial records in one place. The system is intuitive and saves our staff a significant amount of time. #### Cons Overall, we have had a positive experience with Buildium. There are occasional features that could be streamlined, and some reports can take time to customize, but we have not encountered any major issues. --- ### Thoughts on Buildium - Overall rating: 5/5 - Reviewer: Cynthia D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. the best property management software I have used in my whole career. easy to learn and new updates seem to be making it even better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Finances, tasks, vendors and communications with residents all in one software. its easy to go between properties, and user friendly. #### Cons the task and work order doesn't auto populate the building address. would like to add other residents(in the same building) to work order easier. --- ### Solid property management software with some difficulties - Overall rating: 4/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Buildium is positive. It is a huge time saver compared to manually tracking, but there are definitely areas that need improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Buildium works really well for payment processing and the user interface with tenants. It is easy to use for lease management and saves a ton of time over our past methods. #### Cons It does not have a great accounting system build in. The accounting is very lacking compared to something like QuickBooks and it lacks any export feature as far as I am aware. It is also a bit clunky for commercial properties/tenants. --- ### User-friendly experince! - Overall rating: 4/5 - Reviewer: Elena A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, it has been a good experience. Very user friendly for the most part and also very easy to pull reports and billing that we need. And the customer support folks are very knowledgeable and easy to contact. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Resident Center is very easy to use, so that our tenant can see the progress of the maintenance we do for them and pay their rent. And our maintenance crew loves the app on their phone because they can update their tasks in real time as they are working away from their desks. #### Cons We are not able to set up a recurring preventative maintenance task for multiple years. It's extra work to re-input the task again after completing it. --- ### Well designed tool for property management - Overall rating: 4/5 - Reviewer: Kevin T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I primarily work in the accounting side, but I reference the Tasks and Properties sides as well. I have over 30 years of experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. The online tenant portal is very effective. And being able to open more than one session at a time is extremely helpful. #### Cons Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. In some instances a search field is automatically populated as you input the value, in others it requires a subsequent click on a button to affect the search. The accounting side is not as developed as other accounting software I've worked with, but it is still useful. --- ### Buildium Review - Overall rating: 5/5 - Reviewer: Lori S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of leasing and payment processing. I don’t have to stress over tenants making payments on their accounts. #### Cons Charged late fees on items that don’t receive lates fees so I have to go in and delete them each day. ## More reviews [Next reviews](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/?page=2) --- Buildium Reviews, Pros and Cons - 2026 Software Advice