Buildium vs GraceSoft Easy InnKeeping

Buildium has 1735 reviews and a rating of 4.49 / 5 stars vs GraceSoft Easy InnKeeping which has 51 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.49 / 5 (1735)
4.33 / 5 (51)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 14, 2022
July 27, 2021
Pros/Cons
  • Pros

  • I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.
  • We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.
  • Cons

  • Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
  • For accountants it is frustrating with the reports. For our owners it is even more frustrating.
  • Pros

  • Ease of use and functionality of the software for our 27 cabin resort. Also, the service is amazing.
  • The quick add feature is nice. Additionally, we have enable automatic email confirmations in our system to be send.
  • Cons

  • The inability to set seasonal rates by month/day only. Must redo every year and sometimes online bookers slip through with the off season rack rates.
  • Did experience a little lag in speed but wasn't a deal breaker.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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2018

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86 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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