Buildium vs Entrata
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.5 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.5 / 5
4.4 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
September 25, 2024
September 18, 2024
Pros/Cons
Pros
- If you are looking for a reliable software to manage your own properties or you are a property manager who wants a nice solid software for a good price, I highly recommend Buildium.
- I think this is the best bang for your buck. You get full accounting, great tenant and property management, and great customer service all for a very good price.
- Thanks for making this app. Good job for the owner of this also your admin very reliable to fix some issue and that the one I really love so far.
Cons
- If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.
- It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.
- Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
Pros
- There are a lot of features that we didn't have on our old accounting software system. We have a wonderful Accounting rep (Katie Branz) who has been awesome to work with during integration.
- I love the product and very happy we made the switch, but there is always room for improvement. I am just happy the product continues to evolve.
- I have used all other property management software but Entrata is the best. The convenience, easy to use and understand dashboard makes it super convenient and easy to use.
Cons
- This is mainly when it is a small issue that they are unaware of until we have to report it. Sometimes it is fixed rapidly but sometime we are waiting a week or so for the correction.
- Implementation was horrible and took way longer than we were told. Reports don't always accurately generate.
- Sometimes there are errors that appear and require a ticket.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
172 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
