Buildium vs PayHOA

Buildium has 1612 reviews and a rating of 4.49 / 5 vs PayHOA which has 133 reviews and a rating of 4.31 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.49 / 5 (1,612)

4.31 / 5 (133)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

June 15, 2021

May 25, 2021

Pros/Cons

  • Pros

  • It’s easy to use and I love that it has the help center that walks you through how to do things without having to call in.

  • Easy to use, great customer service, and they are consistently making thing better!

  • Cons

  • A little confusing at first but once you get use to the software it is easy to work with.

  • Like any program, there are a few quirks but Buildium does active updates to correct issues.

  • Pros

  • We have found that PayHOA has all the right tools for our small 41 unit HOA

  • The emailing feature when contacting multiple residents with past due balances is a plus. You do not have to send one by one.

  • Cons

  • It can be a little slow, so you definitely want to time manage your needs. It is a good idea to not wait until the last minute just in case of system glitches.

  • There are times when the software seems to lag. Response time when using a smart phone is a bit slow.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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165 Recommendations

24 Recommendations

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Pricing Guide

2020 Property Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

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  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos