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Buildium vs Shiftsuite

Buildium vs Shiftsuite

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Overall Rating
4.5 (2062)
4.1 (32)
Ease-of-Use
4.3 / 5
4.2 / 5
Value for Money
4.4 / 5
4 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.3 / 5
3.9 / 5
Last Review Written
September 25, 2024
April 25, 2024
Pros/Cons
  • Pros

  • If you are looking for a reliable software to manage your own properties or you are a property manager who wants a nice solid software for a good price, I highly recommend Buildium.
  • I think this is the best bang for your buck. You get full accounting, great tenant and property management, and great customer service all for a very good price.
  • Thanks for making this app. Good job for the owner of this also your admin very reliable to fix some issue and that the one I really love so far.
  • Cons

  • If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.
  • It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.
  • Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
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  • Pros

  • They've always been supportive, enthusiastic, and great to work with. I would highly recommend them.
  • The customer support staff is amazing, I send off an email and I typically get a response almost immediately whether by email or phone, the staff is very personable, and friendly egar to help.
  • Overall, Shiftsuite is a good accounting system related to the property management field, and i do recommend it to other users. Good Luck and All the Best Shiftsuite.
  • Cons

  • The uneccessary PAP complexity. Makes tracking end dates difficult and results in angry clients at times.
  • The information that can be stored under the unit files in each Corporation is more of a one stop shop it is just the steps to get you there. Recording or entering information is time consuming.
  • Little bit slower in a slow network environment. Hard to edit in invoices with spelling and etc.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos