Buildium vs TrueRent
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.3 / 5
Value for Money
4.4 / 5
4.2 / 5
Customer Support
4.5 / 5
4.3 / 5
Functionality
4.3 / 5
4 / 5
Last Review Written
September 25, 2024
November 5, 2019
Pros/Cons
Pros
- If you are looking for a reliable software to manage your own properties or you are a property manager who wants a nice solid software for a good price, I highly recommend Buildium.
- I think this is the best bang for your buck. You get full accounting, great tenant and property management, and great customer service all for a very good price.
- Thanks for making this app. Good job for the owner of this also your admin very reliable to fix some issue and that the one I really love so far.
Cons
- If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.
- It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.
- Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
Pros
- Just as the company's website says, this platform does really allow for time to be saved and profits to be increased. Online rent collection is the best.
- The financial reports it generates are very helpful. The rent roll feature they offer is great and helps keeps track of who has paid and who hasn't.
- This product is a great way to keep your rent organized. I love how you can enter the tenants into the different buildings and keep track of security, even upload the lease.
Cons
- It is confusing on how to upload documents and files.
- Lack of features made it difficult to engage in the software.
- I am just starting to use the Tenant Screening and am wondering why the hell I ever waited. Still getting used to this function but it should prove invaluable.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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163 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
