Cirrus8 Software

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About Cirrus8

Cirrus8 is a cloud-based commercial property management software providing automated processing and comprehensive functionality aimed at maintaining maximum flexibility. It is used by many of Australia’s largest and most successful commercial real estate firms. The product has been developed by commercial property specialists with decades of experience in managing shopping centers, office buildings and industrial complexes. The platform is powerful yet easy to use. Pricing is based on monthly subscriptions and support is extended via phone, email and an inquiry form. ...
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Cirrus8 User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

5

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Thi

MLV Commercial & Industrial Real Estate

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2020

Amazing software. Functionality at its finest

Pros

Cirrus8 is intuitive, easy to navigate and user friendly. Learning how to use the software has been straightforward. During the implementation phase, training was provided and when our agency went live with Cirrus8, extensive direct support was provided to ensure our transition went smoothly. The features have allowed our agency to increase efficiencies and refine our procedures and workflows. For example, the add-on for the Automated Invoicing has streamlined our office accounts processes and freed up time to work on other tasks. Even something as simple as amending an invoice or the ability to configure property management fees to charge at set dates at different rates is a breeze. As a Trust Accountant, the process within Cirrus8 for Receipting, Bank Reconciliations and End of Month are simple. I especially love the extensive range of flexible reporting which I find is easy to read and understand and provides great detail for KPIs. I also appreciate the online forms feature which enables a Property Manager to submit forms to the Trust Accountant for approval. This has enabled our office to reduce procedural steps and double handling and increase our quality control processes. We have also found that the Development Team has been great and very proactive. They roll out regular releases of features, which keeps the software competitive and catering to our needs. The decision to migrate to Cirrus8 was an easy one and the best thing to happen to our agency.

Cons

There are no cons I can think of at the time of this review.

Reasons for switching to Cirrus8

Our agency made the switch as MRI was constantly having issues with the software, throwing errors. Having to contact Support for assistance was always a time consuming experience and we always struggled with the communication provided by the Support Team. The software lacked standard features which other software provide as a base. If you wanted any kind of basic functionality within MRI, it always came with a large expense to implement this.

Natalie

Verv Property

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed October 2020

Love It

The Implementation team was wonderful to work with and made the experience as straightforward as possible for me during the transition of data from our old database (180 leases). I've recently started my own real estate business and it was a relief to know that Cirrus8 is not cost-prohibitive for a small portfolio (50 leases) while I get settled in. I have been able to set this up from Day One. Wouldn't have chosen anything else.

Pros

Love being able to work from the cloud, really made WFH during COVID more manageable. The Support team is so responsive, absolutely love them. It's also great that the product is constantly being improved/updated for functionality, etc.

Cons

Would love to be able to add two units under one lease, and two bank accounts under one property (for strata purposes). Some little tweaks to really optimise the experience, but it is very functional software which makes my life easier all day every day.

Reasons for switching to Cirrus8

For improved functionality for the business, however, once we made the switch we found out that support for CMS was ending so the timing was perfect. Cirrus8 came strongly recommended to me by a trusted colleague.

Andrew

Tangent Property Group

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed October 2020

Quality Real Estate Trust Accounting Software

Cirrus8 is a complete Property Trust Accounting system. It retains the flexibility to cater for clients of all sizes and requirements. It is an efficient system that keeps the user fully informed and allows free control over the property accounts and property cashflows. With regular updates the system keeps improving and I highly recommend Cirrus8.

Pros

Ease of Use. Number of different reports to access to cover a large range of property information. Budgeting process is greatly simplified and flexible enough for different lease types. Facility to complete mass mailouts to tenants. Retains copies of documents issued such as Arrears, Budget and Reconciliation Letters. Invoice processing via OSR. Regular program updates based on taking in feedback from customers.

Cons

It would be good to have it designed for mobile applications. Whilst it can be used using Google App it is a bit too small on the screen to use.

Reasons for choosing Cirrus8

For all of the above reasons plus most important of all they are a locally based organisation that small to medium sized agencies can access conveniently.

Kym

Civium Property Group

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed October 2020

Value Of Cirrus8

Cirrus8 is a very user friendly commercial property management system. Dedicated support staff are very helpful and friendly and have a very prompt turn around time on any queries. Their software development is always evolving to keep up with market demands and latest trends

Pros

The product is designed specifically for commercial property management. It is web based so can be easliy accessed and used in many cases. The drop down menus make for easy use and the number of reports, both property and financial, that can be generated provide accurate information both user and client. The team at Cirrus8 are constantly developing the software and listen to our needs

Cons

Would be great to have a mobile phone app

Reasons for switching to Cirrus8

Cirrus8 is specific to commercial property management and trust accounting. Back up support was a critical factor.

Toni

Tilt Commercial

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed November 2020

User friendly and

We have enjoyed using Cirrus and really appreciate the ongoing effort to always improve and add new features to an already well-rounded property management software.

Pros

Product is incredibly user friendly and certainly helps to improve efficiencies in every day Trust accounting and Property manager duties. The system and processes just makes sense and in turn makes it easier to train staff how to use.

Cons

As with any system, set up takes time as does finding your way around how to use the new system. There's always new features being added to simplify and improve the software with great training manuals provided to demonstrate how the features should be utilised. The team can sometimes get busy if you need assistance but more often than not an answer to your queries is received within the same day.

Phill

Burgess Rawson

Verified reviewer

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed October 2020

Experince

Experience has been great, always developing and adding enhancements to the system.

Pros

The simplicity and easy layout to navigate and find the information with out to many clicks.

Cons

There is nothing to date that we dislike on the product. There has been some little bugs with the financials we conduct for a listed fund earlier on but fast easy fixes deployed by the developers.

Reasons for choosing Cirrus8

The current features on offer at the time of switching, full accrual module which a lot of other systems couldn't do. The future enhancements that at the time where being developed to improve productivity of our staff and user experience.

Reasons for switching to Cirrus8

It was dated not being worked on or enhancements being developed. Is SQL based and hindered the productivity of remote working.

Phil

Hayes Commercial

Verified reviewer

Company size: 1 employee

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2020

Not just great software, great people too!

Exception, understating and supportive. Great delivery and implementation.

Pros

It’s an easily scalable system that can be set up as easily or intricately that you like. There’s an abundance of reports and KPI’s plus a very easy way of tracking g all the myriad of tiny details within our industry.

Cons

It’s all good from my perspective. My own technological issues are more of a problem!

Reasons for choosing Cirrus8

Local product and recommended by a trusted advisor