About Common Areas

Common Areas is a cloud-based maintenance management solution for property, facility and field service managers. It allows users to organize, schedule and track their teams and tasks online. Key features include multi-location management, issue reporting, image storage and workflow management.

Action Engine enables users to create, assign, manage and track maintenance projects. The solution also features dynamic dashboards that help managers track tasks and their assigned users at various locations. It provides real-time statuses and reports of action items and workflows.

Common Areas facilitates collaboration by providing GPS-enabled common plans that allow managers to locate and share work orders. In addition, integrate...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

11 Reviews of Common Areas

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

January 2019

User Profile Picture

Joseph from Sanderson Real Estate Services

Verified Reviewer

Company Size: 11-50 employees

Industry: Commercial Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Very cool app

Pros

I have used the Common Areas basic app over the past few months and it has been helpful in coordinating work with the vendors who I use most. However recently we upgraded to the pro version of Common Areas and wow what a difference. Site inspections have never been easier, I know have all of my property and tenant information instantly accessible on my phone and interactive building plans on each site to top it all off. Very cool app.

Cons

Originally taking pictures on site walks was really slow and it made the process challenging, however that has gotten much better over the past couple of months. It also takes a while to get used to using the system and remembering to check-in, but the email notifications do help with that.

Response from Common Areas

Replied September 2020

Hi Joseph, thank you for the wonderful review. We are thrilled to hear how Common Areas is helping you become more productive at Sanderson Real Estate Services.

September 2020

Patrick from Erosion Wine Co.

Company Size: 2-10 employees

Industry: Wine and Spirits

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Facility maintenance and running a small business

As a business owner, there are so many things to deal with on a daily basis, so using Common Areas to keep track of our maintenance programs & problems that pop up has reassured me that these important areas are monitored and being taken care of.

Pros

It's easy to use, extremely versatile, and most importantly, my team actually uses it!

Cons

Not really a con, but we haven't integrated it with the production system we use that's specifically built for our industry (wineries), so I feel there's some additional functionality that we're not taking advantage of. This seems possible to do as the team at Common Areas seems very willing to help with integrations as long as the API is accessible.

Reasons for Choosing Common Areas

MEX has a CMMS solution for the wine industry, but they're expensive, complicated and I don't see my team adopting it. Common Areas allowed us to get as detailed as we'd like to be, rather than as detailed as the CMMS platform requires of us. As we grow, Common Areas can grow with us.

Reasons for Switching to Common Areas

Spreadsheets are great and all, but I had a tough time getting my team to look at it on a regular basis and perform the maintenance tasks on it. Common Areas is much "stickier", employees actually use it.

Response from Common Areas

Replied September 2020

Hi Patrick, thank you so much for the awesome review. Please let us know about any additional features that will benefit your innovative wine in cans business.

August 2020

Brent from Certain Management

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Certain Management review of Common Areas

So far, the experience has been significantly more than we expected. The entire team has been responsive, quick to provide us with solutions and the software has increased our productivity and ability to further grow our business to increase our market share.

Pros

The best thing about Common Areas was the flexibility it offered to us to allow customization on how our organization operates and uses this systems. The training and implementation closely follow in receiving high marks from our organization.

Cons

The inbox format is not functional enough for us to find it productive for our team.

Reasons for Choosing Common Areas

Common Areas gave us the ability to customize the system in ways that others would not. Also, set-up, implementation and training was a more intense offering that others.

Response from Common Areas

Replied September 2020

Hi Brent, thank you again for the great review. We are excited to launch the Certain Management case study.

September 2020

Konrad from Turton Commercial

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Makes your property's physical vitals completely virtual

Exceeds expectations.

Pros

Ability to store and retrieve both data and property rich content and integrate other realtime data and information. Truly ahead of its time in proptechnology.

Cons

very minimal but would like to see more integration capabilities with other service providers and public data.

Reasons for Switching to Common Areas

More scalable and flexible to suit our needs.

Response from Common Areas

Replied September 2020

Hi Konrad, thank you so much for the awesome review. Please let us know about any additional features that will benefit Turton Commercial.

August 2020

Matt from Newmark Kinight Frank

Company Size: 10,000+ employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Game Changing Platform

Common Areas is a great multi-functional platform. You are able to tailor it to your needs and make it as simple or as complex as you want. Any time we have a question the support at Common Areas is helpful and quick to respond. I anticipate we will continue to expand our use of Common Areas. I highly recommend their product.

Pros

Common Areas allow Los our team to communicate with ease. Our asset managers are able to easily analyze and compare maintenance reports which enables them to understand performance portfolio wide. From a brokerage standpoint it is easy to access all leases, abstracts etc.. for a project. We never miss critical dates that are approaching.

Cons

I have not had any negative issues with the software.

Response from Common Areas

Replied September 2020

Hi Matt, thank you so much for the excellent review. Common Areas really enjoys working with Newmark Knight Frank.