# Concierge Plus Software Reviews, Demo & Pricing - 2026

> Review of Concierge Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/property/concierge-plus-profile

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Concierge Plus

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Overview

[Reviews](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/concierge-plus-profile/alternatives/)

# Concierge Plus 2026: Benefits, Features & Pricing

Wondering if Concierge Plus is right for your organization?

Our Real Estate Property Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Concierge Plus

4.7

[(21)](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/)

Pricing

Starting at $59.00 per month

### About Concierge Plus

Concierge Plus is a real estate property management solution that helps homeowner associations streamline operations relate to equipment management, packages tracking, visitor monitoring, accounting, and access rights configuration, among other administrative operations. Residents can utilize the built-in calendar to create reservations for amenities, such as gym, BBQ, conference room, guest suite, and service elevator.

Concierge Plus offers a maintenance service request module, which allows employees to monitor tickets based on status, category, unit number, and subject. With the user management functionality, administrators can store resident and owner information, such as images, names, phone numbers, email addresses, and emergency contacts. Additionally, security staff members can create incident reports with details, such as images, relevant documents, descriptions, and electronic signatures.

Concierge Plus comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party applications. Pricing is available on request and support is extended via FAQs, phone, email, and other online measures.

Wondering if Concierge Plus is right for your organization?

Our Real Estate Property Management Software selection experts can help you in 15 minutes or less.

## Concierge Plus User Interface

## Popular Concierge Plus Alternatives

Main Product

Concierge Plus

4.7

[(21)](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.75Value for money
-   4.80Customer support
-   4.67Functionality

Pricing

Starting at $59.00 per month

Get Price

Alternative Product

[Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)

4.6

[(627)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.61Value for money
-   4.73Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)

4.8

[(705)](https://www.softwareadvice.com/property/doorloop-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.68Value for money
-   4.84Customer support
-   4.69Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Innago](https://www.softwareadvice.com/property/innago-profile/)

4.9

[(515)](https://www.softwareadvice.com/property/innago-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.95Value for money
-   4.88Customer support
-   4.77Functionality

Pricing

Available upon request

Get Price

Alternative Product

[TenantCloud](https://www.softwareadvice.com/property/tenantcloud-profile/)

4.3

[(451)](https://www.softwareadvice.com/property/tenantcloud-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   4.35Value for money
-   4.19Customer support
-   4.14Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)

4.5

[(2230)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.37Value for money
-   4.43Customer support
-   4.27Functionality

Pricing

Starting at $62.00 per month

Get Price

## Concierge Plus Pricing and Plans

Starting price: $59.00 per month

Free Trial

Free Version

Basic

$59.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Concierge Plus Features

-   Popular features found in Real Estate Property Management
    
    Communication Management
    
    Contact Management
    
    Contract/License Management
    
    Credit Check
    
    Document Management
    
    Electronic Payments
    
    Insurance Management
    
    Lease Management
    
    Payment Processing
    
    Rent Tracking
    
    Tax Management
    
    Work Order Management
    
-   More features of Concierge Plus
    
    Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Billing & Invoicing
    
    Calendar Management
    
    Committee Management
    
    Customizable Branding
    
    Customizable Templates
    
    Data Import/Export
    
    Digital Signature
    
    Event Management
    
    Fee Collection
    
    File Management
    
    File Sharing
    
    HOA Violation Enforcement
    
    Inspection Management
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Member Communication
    
    Member Database
    
    Owner Portal
    
    Portfolio Management
    
    Property Database
    
    Real-Time Notifications
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Residential Properties
    
    Self Service Portal
    
    Service Request Management
    
    SMS Messaging
    
    Task Management
    
    Tenant Portal
    
    Third-Party Integrations
    
    Transaction History
    
    Vacancy Management
    
    Vendor Management
    
    Website Management
    

## Concierge Plus Integrations

CINC

Integration rated undefined from -1 review

Yardi Voyager

Integration rated undefined from -1 review

## Concierge Plus User Reviews

Overall Rating

4.7

Ratings Breakdown

5

71%

4

29%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.8

Functionality

4.7

VR

Verified

Reviewer

Computer Software

Self-Employed

Used other for free trial

Review source

Reviewed April 2021

I am a user, i like it.

5

Great tool to have.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use. Has a good support system. Has a great property database system.

Cons:

Can do with some more features. Had no major problems with this software execpt from a few connection issues.

Vendor Response

Thank you so much for your review and feedback!! We hope you enjoy using Concierge Plus.

Replied April 2021

Read More

jm

jamie m.

Verified reviewer

Real Estate

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

A Solid Platform with Room to Grow for Large, Multi-Tower Properties

4

Overall, my experience with Concierge Plus has been positive. It is a reliable, practical platform that supports day-to-day building operations and improves front desk efficiency and resident communication. While there are areas that could be modernized or expanded, it consistently delivers on its core functions and remains a valuable tool in a busy condominium environment.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Concierge Plus helps streamline front desk operations, particularly for visitor registration, package tracking, and resident access, which improves efficiency and accountability. It is easy for staff and residents to use, reduces manual paperwork, and supports more consistent, organized day-to-day operations across the building.

Cons:

Some features feel dated and could benefit from modernization, particularly in reporting and administrative tools. Customization is limited for larger or more complex properties, and system enhancements or updates can take time to implement.

Reasons for choosing Concierge Plus

Yes. We selected Concierge Plus because the community was already familiar with the platform, which made onboarding seamless, and the pricing was competitive. The combination of user familiarity and cost efficiency made it a practical choice for the property.

Reasons for switching to Concierge Plus

Yes. We implemented Concierge Plus for a new community, primarily due to its competitive pricing and strong core features. It offered good value for money while providing the essential tools needed to support front desk operations, resident management, and daily building administration.

Read More

MS

Margo S.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Makes Communication Efficient for our Clients

4

Overall experience is excellent. We use this extensively with many of our clients. Unfortunately the cost is prohibitive for some of our smaller clients.

Ratings Breakdown

5

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

We have a wide variety of client ability to use technology. This tool enables even someone without a computer to benefit from some of the features. It makes communication simple, trackable, and efficient.

Cons:

There is no "master calendar" function which allows all calendars to be combined.

Reasons for switching to Concierge Plus

Enhanced features offered by CP, as well as continuing development of the product.

Vendor Response

Thanks for your review, Margo! We appreciate it very much. Regarding your comment on calendars being able to be combined, good news - we do have this feature. I will pass your feedback to our customer success team and ask them to reach out to you to help you with this.

Replied April 2021

Read More

SH

Steve H.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Concierge Plus is a plus!

5

Our experiences has been great! Concierge Plus is responsive, supportive, and approachable with questions, concerns, changes, and issues.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

We rely heavily on many of the features and modules provided by Concierge Plus. The success of our day relies heavily on our ability to use and execute information stored in our Concierge Plus community site. Our top modules are Service Requests, Package & Deliveries, Entry Instructions, Keys, and Amenities.

Cons:

More and more our customers/residents want an easier way to pay their HOA dues. Since this is not a feature that seems to work well for us or our needs, our customers/residents are not inclined to use the software themselves. We still manage our communities successfully but it would be nice if the residents found more buy in.

Reasons for choosing Concierge Plus

If I recall correctly, I believe it came down to layout, functionality, and ease of use.

Vendor Response

Thanks so much for the feedback Steve! We appreciate it.

Replied April 2021

Read More

TJ

Timothy J.

Verified reviewer

Education Management

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed November 2024

Service was responsive, clear and timely.

5

Overall, the experience was positive and useful.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Website was Easy to use. The response was quick and instructiions were clear.

Cons:

There was nothing to that was not useful.

Read More

JS

Jeanette S.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2021

Great customizable product for community management

4

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

One of the best features is the "Service Request" section for us. Not only does it keep all of the notes on a particular item well organized, but the resident who created the request is kept up to date in real time as we work on the issue for them.

Cons:

The interface is a bit bland. It looks very professional for the management end, but the residents think it looks a bit too "business"

Vendor Response

Jeanette, thank you so much for your review of Concierge Plus. We are glad to hear you are enjoying using the platform, and in particular, Service Requests. We appreciate the feedback on our interface - some exciting changes in this area are planned ;)

Replied November 2021

Read More

MS

Michelle S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Superior Website Platform!

5

I wish all of our communities had this type of website platform. This software adapts easily for any amenity from package delivery to scheduling the clubhouse rentals. Daily normal routine work is completed much faster from Owners/tenants move in move out to site inspections. Concierge Plus and our support team are a great asset!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This platform is extremely friendly for the admin and for the users! Set up is a breeze. Notifications are fantastic. We love it and so do our residents.

Cons:

There are no cons that I have found. Anything I have suggested to make it different has been reviewed by our CSR and sent to the implementation team for the next update.

Reasons for choosing Concierge Plus

The design, the ease of admin, the capability for targeted groups for correspondence, the notification system.

Reasons for switching to Concierge Plus

This is a more friendly website platform

Vendor Response

Thank you Michelle for the feedback, we appreciate it and are glad you're enjoying our platform!

Replied April 2021

Read More

MD

Mary Rose D.

Verified reviewer

Facilities Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2021

Very User Friendly

5

Concierge Plus helps this Community to be in the know on a daily basis of what to expect and any action they are required to take on their part if necessary. It is very easy to use and at our fingertips when we require to send notices out. Saves on postage, door deliveries and mail-outs.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very easy to use and to implement within a Community. Our Community Condo Owners are very used to it now and they love it. They enjoy being informed of what's going on whenever necessary.

Cons:

No particular issue with the software. I would prefer if there was a way to not publish on our display monitor when sending out to all residents. It just gives us the option to schedule a later date.

Reasons for choosing Concierge Plus

Was the easiest and reasonably priced.

Vendor Response

Thank you for your feedback, Mary Rose. We appreciate it!

Replied April 2021

Read More

LD

Liz D.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

From a Property Manager's Perspective

5

Excellent. From installation, to training, to ongoing Customer Service, to daily application it's been an easy and streamlined process.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Easy to navigate, offers good communication tools between management and residents, and addresses everything we need to do in the building in one software. With CP we don't need multiple programs.

Cons:

There are occasionally features I think should be added or tweaked but there is an option to submit suggestions to customer service to make changes to the software and CP has been receptive to making modifications that multiple users are requesting. It's constantly improving.

Vendor Response

Thank you so much for your review, Liz. We appreciate the kind feedback and are glad Concierge Plus is helping you deliver great resident experiences!

Replied April 2021

Read More

CP

Clive P.

Verified reviewer

Management Consulting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

A "Daily Driver" for our Front Desk

5

I would recommend it to others. Their salesman (\[SENSITIVE CONTENT HIDDEN\]) was pleasant to work with, it interfaces to our management companies "TOPS" software which was helpful in setup as everything important to us transferred over. The support team (\[SENSITIVE CONTENT HIDDEN\]) always gets back to you with an answer in a timely and courteous manner. It just works!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Gives us a handle on who is an out of our building, gets workers identified with badges and head-shot who are here on a projects wether it be for plumbing ,electrical or anything else. Keeps track of the parking. Lets residents know when packages are available to be picked up. We are able to do a complete email blast to everybody in the building (residents & owners) so we don't have to rely on the management company.

Cons:

Late coming out with an APP version for my iPhone, but I understand it's eminent.

Reasons for choosing Concierge Plus

Ease of use and setup and price point.

Vendor Response

Thank you Clive for the review and feedback - we appreciate it very much! We do have both an Apple iOS (phone and tablet) as well as Android (phone and tablet as well!) apps available for download in the app stores.

Replied April 2021

Read More

Showing 1 - 10 of 21 Reviews

[See All Reviews](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/)

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