--- title: "Concierge Plus Software Reviews, Demo & Pricing - 2026" description: "Review of Concierge Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/property/concierge-plus-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Real Estate Property Management Software](https://www.softwareadvice.com/property/) / Concierge Plus Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/concierge-plus-profile/alternatives/) # Concierge Plus Review From $59/month Free trial 1 plan Wondering if Concierge Plus is right for your organization? Our Real Estate Property Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Concierge Plus 4.7 [(21)](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/) Pricing Starting at $59.00 per month ### About Concierge Plus Concierge Plus is a real estate property management solution that helps homeowner associations streamline operations relate to equipment management, packages tracking, visitor monitoring, accounting, and access rights configuration, among other administrative operations. Residents can utilize the built-in calendar to create reservations for amenities, such as gym, BBQ, conference room, guest suite, and service elevator. Concierge Plus offers a maintenance service request module, which allows employees to monitor tickets based on status, category, unit number, and subject. With the user management functionality, administrators can store resident and owner information, such as images, names, phone numbers, email addresses, and emergency contacts. Additionally, security staff members can create incident reports with details, such as images, relevant documents, descriptions, and electronic signatures. Concierge Plus comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party applications. Pricing is available on request and support is extended via FAQs, phone, email, and other online measures. Do you work for Concierge Plus? [Manage this product listing](https://www.g2.com/products/concierge-plus/claim_requests/new?auto=true) Wondering if Concierge Plus is right for your organization? Our Real Estate Property Management Software selection experts can help you in 15 minutes or less. ## Concierge Plus User Interface ## Popular Concierge Plus Alternatives Main Product Concierge Plus 4.7 [(21)](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.75Value for money - 4.80Customer support - 4.67Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(655)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.61Value for money - 4.73Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/) 4.8 [(717)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.68Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Innago](https://www.softwareadvice.com/property/innago-profile/) 4.9 [(536)](https://www.softwareadvice.com/property/innago-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.95Value for money - 4.87Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) 4.5 [(2234)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.37Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $62.00 per month Get Price Alternative Product [RentRedi](https://www.softwareadvice.com/property/rentredi-profile/) 4.5 [(175)](https://www.softwareadvice.com/property/rentredi-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.58Value for money - 4.57Customer support - 4.43Functionality Pricing Starting at $12.00 per year Get Price ## Concierge Plus Pricing and Plans Starting price: $59.00 per month Free Trial Free Version Basic $59.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Concierge Plus Features - Popular features found in Real Estate Property Management Communication Management Contact Management Contract/License Management Credit Check Document Management Electronic Payments Insurance Management Lease Management Payment Processing Rent Tracking Tax Management Work Order Management - More features of Concierge Plus Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Billing & Invoicing Calendar Management Committee Management Credit Card Processing Customizable Branding Customizable Templates Data Import/Export Digital Signature Document Storage Event Management Fee Collection File Management File Sharing HOA Violation Enforcement Inspection Management Maintenance Management Maintenance Scheduling Member Communication Member Database Owner Portal Portfolio Management Property Database Real-Time Notifications Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Residential Properties Self Service Portal Service Request Management SMS Messaging Task Management Tenant Portal Tenant Tracking Third-Party Integrations Transaction History Vacancy Management Vendor Management Website Management ## Concierge Plus Integrations CINC Integration rated undefined from -1 review Yardi Voyager Integration rated undefined from -1 review ## Concierge Plus User Reviews ## Concierge Plus customer ratings - Overall rating: 4.7/5 - Total reviews: 21 ### Rating distribution - 5 stars: 15 reviews (71%) - 4 stars: 6 reviews (29%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### I am a user, i like it. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used other for free trial - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Great tool to have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Has a good support system. Has a great property database system. #### Cons Can do with some more features. Had no major problems with this software execpt from a few connection issues. #### Vendor response Thank you so much for your review and feedback!! We hope you enjoy using Concierge Plus. Replied April 2021 --- ### A Solid Platform with Room to Grow for Large, Multi-Tower Properties - Overall rating: 4/5 - Reviewer: jamie m. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Concierge Plus has been positive. It is a reliable, practical platform that supports day-to-day building operations and improves front desk efficiency and resident communication. While there are areas that could be modernized or expanded, it consistently delivers on its core functions and remains a valuable tool in a busy condominium environment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Concierge Plus helps streamline front desk operations, particularly for visitor registration, package tracking, and resident access, which improves efficiency and accountability. It is easy for staff and residents to use, reduces manual paperwork, and supports more consistent, organized day-to-day operations across the building. #### Cons Some features feel dated and could benefit from modernization, particularly in reporting and administrative tools. Customization is limited for larger or more complex properties, and system enhancements or updates can take time to implement. #### Reasons for choosing Concierge Plus Yes. We selected Concierge Plus because the community was already familiar with the platform, which made onboarding seamless, and the pricing was competitive. The combination of user familiarity and cost efficiency made it a practical choice for the property. #### Reasons for switching to Concierge Plus Yes. We implemented Concierge Plus for a new community, primarily due to its competitive pricing and strong core features. It offered good value for money while providing the essential tools needed to support front desk operations, resident management, and daily building administration. --- ### Makes Communication Efficient for our Clients - Overall rating: 4/5 - Reviewer: Margo S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is excellent. We use this extensively with many of our clients. Unfortunately the cost is prohibitive for some of our smaller clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We have a wide variety of client ability to use technology. This tool enables even someone without a computer to benefit from some of the features. It makes communication simple, trackable, and efficient. #### Cons There is no "master calendar" function which allows all calendars to be combined. #### Reasons for switching to Concierge Plus Enhanced features offered by CP, as well as continuing development of the product. #### Vendor response Thanks for your review, Margo! We appreciate it very much. Regarding your comment on calendars being able to be combined, good news - we do have this feature. I will pass your feedback to our customer success team and ask them to reach out to you to help you with this. Replied April 2021 --- ### Concierge Plus is a plus! - Overall rating: 5/5 - Reviewer: Steve H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experiences has been great! Concierge Plus is responsive, supportive, and approachable with questions, concerns, changes, and issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We rely heavily on many of the features and modules provided by Concierge Plus. The success of our day relies heavily on our ability to use and execute information stored in our Concierge Plus community site. Our top modules are Service Requests, Package & Deliveries, Entry Instructions, Keys, and Amenities. #### Cons More and more our customers/residents want an easier way to pay their HOA dues. Since this is not a feature that seems to work well for us or our needs, our customers/residents are not inclined to use the software themselves. We still manage our communities successfully but it would be nice if the residents found more buy in. #### Reasons for choosing Concierge Plus If I recall correctly, I believe it came down to layout, functionality, and ease of use. #### Vendor response Thanks so much for the feedback Steve! We appreciate it. Replied April 2021 --- ### Great customizable product for community management - Overall rating: 4/5 - Reviewer: Jeanette S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros One of the best features is the "Service Request" section for us. Not only does it keep all of the notes on a particular item well organized, but the resident who created the request is kept up to date in real time as we work on the issue for them. #### Cons The interface is a bit bland. It looks very professional for the management end, but the residents think it looks a bit too "business" #### Vendor response Jeanette, thank you so much for your review of Concierge Plus. We are glad to hear you are enjoying using the platform, and in particular, Service Requests. We appreciate the feedback on our interface - some exciting changes in this area are planned ;) Replied November 2021 --- ### Superior Website Platform! - Overall rating: 5/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wish all of our communities had this type of website platform. This software adapts easily for any amenity from package delivery to scheduling the clubhouse rentals. Daily normal routine work is completed much faster from Owners/tenants move in move out to site inspections. Concierge Plus and our support team are a great asset! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This platform is extremely friendly for the admin and for the users! Set up is a breeze. Notifications are fantastic. We love it and so do our residents. #### Cons There are no cons that I have found. Anything I have suggested to make it different has been reviewed by our CSR and sent to the implementation team for the next update. #### Reasons for choosing Concierge Plus The design, the ease of admin, the capability for targeted groups for correspondence, the notification system. #### Reasons for switching to Concierge Plus This is a more friendly website platform #### Vendor response Thank you Michelle for the feedback, we appreciate it and are glad you're enjoying our platform! Replied April 2021 --- ### Service was responsive, clear and timely. - Overall rating: 5/5 - Reviewer: Timothy J. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, the experience was positive and useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Website was Easy to use. The response was quick and instructiions were clear. #### Cons There was nothing to that was not useful. --- ### Very User Friendly - Overall rating: 5/5 - Reviewer: Mary Rose D. - Verified reviewer: Yes - Industry: Facilities Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Concierge Plus helps this Community to be in the know on a daily basis of what to expect and any action they are required to take on their part if necessary. It is very easy to use and at our fingertips when we require to send notices out. Saves on postage, door deliveries and mail-outs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and to implement within a Community. Our Community Condo Owners are very used to it now and they love it. They enjoy being informed of what's going on whenever necessary. #### Cons No particular issue with the software. I would prefer if there was a way to not publish on our display monitor when sending out to all residents. It just gives us the option to schedule a later date. #### Reasons for choosing Concierge Plus Was the easiest and reasonably priced. #### Vendor response Thank you for your feedback, Mary Rose. We appreciate it! Replied April 2021 --- ### From a Property Manager's Perspective - Overall rating: 5/5 - Reviewer: Liz D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent. From installation, to training, to ongoing Customer Service, to daily application it's been an easy and streamlined process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate, offers good communication tools between management and residents, and addresses everything we need to do in the building in one software. With CP we don't need multiple programs. #### Cons There are occasionally features I think should be added or tweaked but there is an option to submit suggestions to customer service to make changes to the software and CP has been receptive to making modifications that multiple users are requesting. It's constantly improving. #### Vendor response Thank you so much for your review, Liz. We appreciate the kind feedback and are glad Concierge Plus is helping you deliver great resident experiences! Replied April 2021 --- ### A "Daily Driver" for our Front Desk - Overall rating: 5/5 - Reviewer: Clive P. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would recommend it to others. Their salesman ([SENSITIVE CONTENT HIDDEN]) was pleasant to work with, it interfaces to our management companies "TOPS" software which was helpful in setup as everything important to us transferred over. The support team ([SENSITIVE CONTENT HIDDEN]) always gets back to you with an answer in a timely and courteous manner. It just works! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gives us a handle on who is an out of our building, gets workers identified with badges and head-shot who are here on a projects wether it be for plumbing ,electrical or anything else. Keeps track of the parking. Lets residents know when packages are available to be picked up. We are able to do a complete email blast to everybody in the building (residents & owners) so we don't have to rely on the management company. #### Cons Late coming out with an APP version for my iPhone, but I understand it's eminent. #### Reasons for choosing Concierge Plus Ease of use and setup and price point. #### Vendor response Thank you Clive for the review and feedback - we appreciate it very much! We do have both an Apple iOS (phone and tablet) as well as Android (phone and tablet as well!) apps available for download in the app stores. Replied April 2021 --- Showing 1 - 10 of 21 Reviews [See All Reviews](https://www.softwareadvice.com/property/concierge-plus-profile/reviews/) ## Other Top Recommended Real Estate Property Management Software [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) **4.5** (2234) Recently recommended **289** times [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) **4.2** (337) Recently recommended **250** times [INFO-Tracker](https://www.softwareadvice.com/property/info-tracker-profile/) **4.5** (1) Recently recommended **159** times [SimplifyEm](https://www.softwareadvice.com/property/simplifyem-profile/) **4.1** (132) Recently recommended **156** times Stuck Between Options? Our experts can help you compare Concierge Plus with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice