Condo Control

RATING:

4.7

(166)

About Condo Control

Condo Control Central is a property management solution that provides an online communication and management platform for condos. It offers an online discussion forum, amenity booking, concierge management and more. An online file library lets residents store documents such as by-laws, homeowners association meeting minutes and financial statements. Property managers can build a public website for their condominium that allows them to poll residents, publish event calendars and share community details with residents. Condo Control Central provides a security and concierge console that allows security personnel to track authorized entry into a condominium. The package tracking feature lets users keep a log of packages received at the front desk and record signa...
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Condo Control Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Condo Control

1 - 5 of 166 Reviews

Stephen

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2023

Phenomenal tool that helps you progress

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

simple but powerful

Its a great product, and highly customizable, so if there is a feature you need there is a high chance they can add it for you.

PROS

It was really simple and easy to use, and it has all the features you would need in a property management software. I would say its more for condos and hoa, you can use it for rentals too.

CONS

Could not think of any to be honest. It's an overall solid platform.

Bob

Security and Investigations, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Easy usage makes life easier to handle

PROS

Entering parcels is easy due to the multiple login page, Search for residents is a snap. Residents do not stand idly to receive parcel or parking permits.

CONS

As a concierge, and leader of a crew of security guards, the program does what it is advertised. Multiple logging of parcels, ease of producing parking permits, setting up new residents and owners in the data base can be done with relative ease.

Reason for choosing Condo Control

Ease of use, not cumbersome, does what it says it does.

Jeanie

Computer Networking, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

110 Unit Townhouse - Condo Corporation

I was seeing how long it took for specific projects to be completed -from PO issue to job complete. Which in turn would evaluate the contractor that was used on site to make sure work was completed in a timely manner. Perfect for time management.

PROS

I liked the software as it was very easy to track ongoing trades working on our property. From the PO being issued to the work being complete.

CONS

Was difficult to obtain homeowner feedback on satisfaction of specific work being done on units, as not every property owner was enrolled with Condo Control Central, due to several seniors residing in the complex which did not have internet, computers or were tech savvy. This was not at all related to the software but made it limited use.

Vendor Response

Hi Jeanie, Thank you for taking the time to give us your feedback! We have created a case study to help solve that issue https://www.condocontrolcentral.com/palace-case-study/. We understand that this process can be difficult sometimes, here is a few workaround: 1. Text and Voice which can send residence a text message of the announcement or send an automated voice message if they have a home number. 2. We also have a mobile app that residents can use to log into our system without needing a computer Our customer success manager will be contacting you help resolve this issue. Thank You, Condo Control Central Team

Replied November 2018

Jereena

Security and Investigations, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Beginner-Friendly

PROS

As someone who has never used a program like this before, I felt that it was very easy to learn how to use the necessary functions required for my position. The video tutorials also were very helpful in teaching me about all the different functions that are available for use. Although we do not use every single function Condo Control has to offer, it is great that the options are still available in the event that they are needed further down the line. As a Security personnel, the Security and Concierge tab is very well done. They layout is very easy to understand and navigate. Sometimes we have a lot of people come and go, as such, having something that is simple to use makes it easy when trying to teach someone with zero experience.

CONS

Based on the functions that the building uses on a daily basis, my biggest issue with Condo Control is lack of sorting options for things like particular Incident Reports based on Category.