--- title: "Condo Control Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Condo Control. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Condo Control is a good fit for you!" source_url: "https://www.softwareadvice.com/property/condo-control-central-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Condo Control](https://www.softwareadvice.com/property/condo-control-central-profile/) / Condo Control Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/condo-control-central-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/condo-control-central-profile/alternatives/) # Condo Control User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 248 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 185 reviews (75%) - 4 stars: 53 reviews (21%) - 3 stars: 8 reviews (3%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I especially appreciated having multiple functions available in one place, which helps improve efficiency and keeps information easily accessible. While there can be a learning curve when getting familiar with all the features, I believe the platform provides strong value for both residents and property management teams. - The platform keeps everything organized in one place, making tasks like communicating with residents, tracking service requests, and managing documents incredibly efficient. - From a management perspective, the service requests, announcements, amenity bookings, and security logs are all streamlined, which saves a massive amount of time and reduces back-and-forth. ### Most mentioned cons - What I liked least about Condo Control is the difficulty in reaching customer support, especially when the annual subscription or access swipe expires. - For example, navigating work orders or searching for past requests can be a bit time-consuming because the filters aren’t always intuitive and the layout isn’t as streamlined as it could be. - If the manager doesn’t send certain things, it can be limited in some ways. But this is more an issue with the scenario and less an issue with the application. ## Condo Control customer reviews Showing reviews 1-25 of 248 (page 1). ### Overall pretty good - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's really good compared to any other platform used. I would hate it if the corporation went with a different platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's pretty easy to use (straight forward). There are many features available for use. You get value for your money, a lot of customer support, especially from [sensitive content hidden] to be specific. #### Cons Certain features are questionable and can be improved. For example, announcement postings. If I want to schedule to send the same announcement every month, i have to create a new announcement for every day I want it posted. It would save a lot of time if we can select multiple dates for the same announcement to be posted. It would also be helpful if you could add another filter for Owner representatives as we only have for owners/offsite owners or agents. There are management companies hired on behalf of the owners to manage their unit so categorizing them under owner rep would be very helpful, especially when data needs to be extracted for owner package distributions, such as the budget or AGM packages. --- ### Condo control friendly to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Condo Control has been positive. The platform provides a convenient way to manage condo operations, communicate with unit owners, share documents, and organize important information. It helps streamline administrative tasks and improves communication between the board, management, and residents. However, there is room for improvement in user-friendliness, reporting capabilities, and the efficiency of certain functions. Overall, it is a useful tool for condo management, particularly when features are easy to navigate and meet the corporation’s day-to-day operational needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Centralized platform for condo management and administration. Convenient communication with unit owners. Easy access to documents, announcements, and records. Helps organize and track maintenance requests. Reduces paperwork and improves administrative efficiency. #### Cons Some features could be more user-friendly and intuitive. Certain functions may require too many steps to complete. Reporting and document management could be improved. The overall experience depends on how well the system meets the corporation’s specific needs. --- ### Useful Platform with Room for Improvement - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Condo Control is a useful platform for condominium management and communication. It helps centralize information and manage daily tasks, although there is room for improvement in usability and efficiency. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Condo Control keeps condominium information, announcements, and communications organized in one place. It helps simplify communication between management, residents, and the board. #### Cons Some features could be more user-friendly, and certain processes could be more straightforward. Improving navigation and making information easier to access would make the platform more efficient. --- ### Streamlined Property Operations and Essential Management Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Condo Control has proven to be a reliable and robust solution for modern property management. It successfully handles the key operational friction points—from tracking tasks and processing payments to communicating updates via email across an entire community. The initial learning curve is straightforward, and customer support is responsive when assistance is needed. It provides strong value for money by replacing several fragmented tools with one cohesive system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Condo Control significantly streamlines daily property operations. The platform shines in centralizing communications, tracking maintenance requests, and simplifying amenity bookings. Its task management and automated email notification systems ensure both management staff and residents stay on the same page without tedious back-and-forth messaging. #### Cons While the core functionality is solid, the user interface can occasionally feel slightly dated, and navigating deeper administrative menus can take a few extra clicks. Additionally, setting up specialized custom billing workflows or complex permissions can require a slight learning curve initially. --- ### SECURITY SUPERVISOR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Condo Control has been positive. I found the platform to be well-organized and useful for managing communication, documents, service requests, and other day-to-day condominium operations. I especially appreciated having multiple functions available in one place, which helps improve efficiency and keeps information easily accessible. While there can be a learning curve when getting familiar with all the features, I believe the platform provides strong value for both residents and property management teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Condo Control is its ability to bring everything into one place. It makes communication easier, streamlines property management tasks, and helps create a better experience for both residents and management teams. #### Cons One thing I noticed is that, because Condo Control offers so many features, there can be a learning curve for new users when they first start using the platform. However, I see that as a challenge that can be addressed through onboarding and training, and the broad functionality ultimately provides significant value once users become familiar with the system --- ### Property Manager at Creekside Village Airdrie Alberta - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. interactive dashboards and robust reporting features save us considerable time and provide excellent transparency for both management and the board. While customer support can occasionally be slow during renewal periods, the overall functionality and ease of use far outweigh this minor drawback. I would highly recommend Condo Control to other property managers looking for a comprehensive and user-friendly solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Condo Control is how interactive, user-friendly, and powerful its reporting features are. The platform is incredibly intuitive, making it easy for both board members and property managers to navigate without needing technical training. I especially appreciated the interactive dashboards that allow real-time updates and quick communication between residents, management, and the board. The reporting tools are outstanding — you can generate detailed financial reports, maintenance logs, and compliance summaries with just a few clicks. Everything is well-organized and visually clear. Overall, the combination of a clean, modern interface and practical functionality has made condo management significantly more efficient and transparent. #### Cons What I liked least about Condo Control is the difficulty in reaching customer support, especially when the annual subscription or access swipe expires. During these renewal periods, response times become significantly slower, and it can be frustrating to get timely assistance for urgent issues. I’ve experienced multiple instances where simple requests took days or even weeks to resolve, which is inconvenient for busy condo boards and property managers. While the platform itself is generally good, this gap in reliable, consistent customer service — particularly around renewal time — is a notable weakness that could be improved. --- ### Condo Control App Easy to Use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have revamped their app since the last I used it and everything is pretty clear to access. Simple and clean design. #### Cons Currently, not much I dislike about Condo Control. If there is one thing, it would be that the main home page scrolls a little when it is not needed but it does not pose much of an inconvenience, just a slight UI issue. --- ### Great change using Condo Control! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using CC for a little over a year and it's been a great change from expensive and ineffective management companies #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Condo Control has helped us with more efficient and cost effective property management of our HOA. We are able to communicate directly and quickly with our owners. #### Cons We don't like the inability to allow for quarterly dues payments or to have our accounting integrated. --- ### Exceptional Support and Expertise from [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been very positive. A big part of that is due to [sensitive content hidden] expertise and dedication. She took the time to understand our needs, helped us analyze the best package for our operations, and ensured we were fully equipped to use the system effectively. Her support made a significant difference in how smoothly we were able to transition and optimize our processes. Having someone so knowledgeable and committed truly elevates the entire experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stood out the most was the exceptional support we received from [sensitive content hidden] She went above and beyond in helping us set up our workspaces efficiently and ensured everything was tailored to our operational needs. Her responsiveness to our queries was impressive—always quick, clear, and solution-oriented. More importantly, she didn’t just answer questions; she proactively guided us on how to maximize our subscription and get the most value out of the platform. #### Cons While the platform has many robust features, it can feel a bit overwhelming at the beginning. However, this was quickly addressed thanks to [sensitive content hidden]’s guidance and support, which made the learning curve much more manageable. --- ### Condo Control Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very good! Responses from the tech support team and our advisor ([sensitive content hidden]) are always super fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how intuitive it is. It is very easy to use most features with very little instruction. I enjoy using the report function, as there are so many things you can customize. #### Cons At some point there was an update that removed automatic paragraph spaces from announcement. Some workspaces have no paragraph spaces for service requests as well. You can copy/past the space manually but it is annoying if you have bullet spaces. --- ### Condo Control Has Been a Great Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Condo Control has been a dependable platform that helps keep our building running smoothly. One of the biggest strengths of the system is how clearly it organizes information. Whether it’s resident details, amenity bookings, or security logs, everything is easy to locate and update. The dashboard gives a good overview of what needs attention, which makes it easier to stay on top of daily responsibilities. The communication tools are also helpful, allowing messages and notices to be sent quickly without having to use multiple apps or systems. Features like incident reports and package tracking add a layer of structure that helps the team stay consistent and accountable. Although no system is perfect, Condo Control provides a solid foundation for managing condominium operations and helps create a more organized and transparent experience for residents and staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Condo Control is how easy and intuitive it is to use. The platform keeps everything organized in one place, making tasks like communicating with residents, tracking service requests, and managing documents incredibly efficient. I especially appreciate how seamless the announcement and notice features are—it saves so much time and ensures everyone stays informed. Overall, Condo Control has made day-to-day property management smoother, more streamlined, and far less stressful. #### Cons What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information. For example, navigating work orders or searching for past requests can be a bit time-consuming because the filters aren’t always intuitive and the layout isn’t as streamlined as it could be. --- ### A basic program. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CCC is a big improvement over emails for recordkeeping because it allows access to the entire board and keeps track of outstanding issues. But there aren't good search features so that as time goes on it is more and more difficult to find records of past issues. Also the requirement to post a service request then go back in to add photos is cumbersome - you should be able to attach photos when creating the request. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros It provides a communication platform for multiple categories of users to connect and access information. It is generally offered to client buildings free by property management and security companies. #### Cons The library function is very limited re size of documents permitted and the organization of documents. The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports. The summary reports don't show key information so the detailed reports need to be reviewed. #### Vendor response Hi there, We truly appreciate your feedback! I wanted to let you know we heard your feedback and we implement changes in our new reporting system that addresses all those issues. Please contact your account manager at (888) 762-6636 so they could assist you further. Thank You, Condo Control Central Team Replied November 2018 --- ### Great product - Overall rating: 5/5 - Reviewer: david b. - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great support for their product, The team delivers gpood value for the money. I have used competitor software and nothing compares #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Improves communication and promotes accountability. Makes managers look good in the eyes of residents and boards. #### Cons No negatives. The product delivers what is advertised. Would highly recommend to any condo corp or HOA --- ### Condo Control Feedback - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience over 10+ years, overall we receive a good support within 24 hours via email. We consider to use other providers due to 20 - 30% cost savings in year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Platform's layouts are easy navigating on all menus, great ideas to organizing CC tutorials, platform is reliable, customer friendly. Thank you [sensitive content hidden]! #### Cons Yearly cost that is currently higher than other Canadian providers. The CC team keeps changing and I never know who is our current representative for our portfolio. --- ### Good toll, recommended - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience - user friendly tool and my customer success is very responsive and helpful - thank u #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very helpful tool, nice interface and good support from their team. Improvements all the time, and listen to customers #### Cons Incident report needs to be improved, needs to see photos in the report and in the security consoles --- ### User friendly and reliable - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Support team is quick and supportive. Any help tickets are answered quick. Account manager pops on call to answer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly. Unit files are very clear and easy to edit. Loved the templates in announcements. Welcome emails draft are a catchy. #### Cons When you have a portfolio, when you send announcements, it doesnt clearly tell if your sending it right for that specific corporation --- ### Great but needs some work! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Executive Office - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are satisfied for now but with yhe automatic updates between condo control and connect nightly, unit information gets updated missing digits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Looks and functionality of the site. Easy to use platform for the resident's. Easy to reach out for help. Resident postings section is great. Nightly updates help to ensure system functions with most recent information. #### Cons Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform. --- ### Condo Control- Turner Property Services Feedback - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have worked with several of the people there and it has been very positive. I am extremely happy with [sensitive content hidden] as our point of contact. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How accommodating they are to the customer and responsive. #### Cons There are some items that it would be nice if they were more customized. --- ### Best user friendly product out there! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have quite a few non technical individuals living in out community. Condo Control is so user friendly everyone can use it! #### Cons I'm honestly not unhappy with Condo Control at all. I appreciate the constant improvements they make and the training available! --- ### Community Team App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has made my job much easy. I can send an email/text to the whole community by sending to group. Look up packages and release them when picked up. Find residents emails or phone numbers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love using the app because it has all necessary community/tenant management in one place. There is a lot to learn because I find new things everyday when I use the app. Your information is secured and there is minimal personal data to be stolen. You can notify occupants of the arrival of their visitors/contractors, enter their cars, pets or bike information. With proper documentations from occupants and management, it will be easy to know who owns what. Notifications are easy by receiving emails or text when info goes out. You can address bugs & issues by contacting support and response time is immediate and edit where necessary by customizing fields which updates instantly. Of course there is always improvements to be made. I love that emails are sent for any updates. I would say that owning this app by the community is worth the money. If community can make use of the features, you can save manpower hours e.g. requesting amenities/services, entering guest, & updating personal info #### Cons You can not edit the courier once you hit send. Common Element like parking spot can only be entered by PM or Concierge --- ### Great experience would come back - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great opportunity for networking . Had a good diversity of suppliers . We were looking for enterphones though and there was only one supplier. Liking at the balance of vendors and ensuring there is representation across the different services might be worthwhile in the futures #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Great speakers , good networking. Good was good . It might have been good to have a light snack in the late afternoon for those who missed lunch #### Cons There are many property managers that would like to attend the conference however the price is quite expensive especially for a junior associate. And they are the ones who would most benefit from the seminars and meeting the service providers. Perhaps a tiered pricing or vendor subsidization might be an idea. --- ### Condo control review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Being able to efficiently find everything that we just required when it involves residents information #### Cons Not being able to search or look up residence by their parking space cuz it's very crucial for security to look up immediately --- ### [sensitive content hidden] is a rockstar - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pretty platform #### Cons Condo Control & Stripe don’t work well together. You should bring it in house or have your own system --- ### Easy Peasy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Executive Office - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far to date, and it has only been a month and a half, it has simplified being a board member. It has cut the time for me to engage almost in half. So much easier to find details as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The learning curve is relatively low. The product is fairly intuitive. All issues related to a service request or task are right at your finger tips and you can even upload supporting documents to help with things. #### Cons The only thing I would like to see improved is some sort of alert that Service Requests have been updated similar to how tasks are flagged. That would be great --- ### Great Condo management platform in Canada! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Well-made flatform that is very user-friendly. Learning how to use the platform is very easy and no need for training as it’s very straight forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked about Condo Control is the e-voting system. It made incredibly simple, secure and transparent. #### Cons What I liked least about Condo Control is the occasional downtime during regular working hours. While platform is overall is very useful. ---