They did deliver on what the offered, and it didn't cost the board a ton of money. But I think the best thing is if there is a feature that our board needs they make it and add it for us

It is easy to use and the important thing is it's not expensive. plus has everything pretty much

The software use to be a little slow on weekends, but it has been working pretty well for the past few months, I think they upgraded their system

Excellent system, service from the staff, and reasonable rates.

Condominium management offices need to move forward on electronic access of information on residents, such as phone #'s, vehicle info, # of electronic fobs/card access, lease agreements, vacation info when resident is away on vacation etc. Resolved the need to communicate with 2000 residents in a condominium community, by being able to post notices, on upcoming events and more. Our security desk to have access on information of all residents. Very easy to learn, even for non computer users Our residents find it very useful to book amenities on line and then come and pay The ease of being able to pass on contractor events with security staff, being able to read reports written, without having to print. The ability to use the PO system appears to be very useful, it is too bad I am not obtaining authority to use. I did experience the Proxy service and was very glad that was available. What a time saver. I look forward to using more services that CCC may be able to offer in the near future.

Requests and changes must wait for one month.

I was seeing how long it took for specific projects to be completed -from PO issue to job complete. Which in turn would evaluate the contractor that was used on site to make sure work was completed in a timely manner. Perfect for time management.

I liked the software as it was very easy to track ongoing trades working on our property. From the PO being issued to the work being complete.

Was difficult to obtain homeowner feedback on satisfaction of specific work being done on units, as not every property owner was enrolled with Condo Control Central, due to several seniors residing in the complex which did not have internet, computers or were tech savvy. This was not at all related to the software but made it limited use.

The number one aspect that I like about Condo Control is that Condo Control consistently gets updated and changed and that our comments matter.

We do not like that we are not able to edit dates in the past on the Amenity Booking. For our property there are so aspects of billing that are handled in arrears and because the Amenity Booking locks we cannot edit it.

Ease of use and functionality. The software has allowed us to organize and keep track of different aspects of the condo management in our building. The team continues integrating new modules and they are very receptive to feedback from clients.

There are certain modules like Maintenance that are bit outdated and it doesn't allow us to implement a comprehensive plan that could be integrated with the rest of the modules. Also, it would be amazing if the software could be integrated with other systems in the market to control access to the building (access control) so there is only one data base to be updated.

Service requests feature and ability to track completion.

Full featured accounting package is non existent Not a good substitute for Quickbooks

Easy to use, many functions, great customer support, pricing was okay.

Too much maintenance time which the security guards are not able to use during their 24/7 at the desk.

Amazing

Easy to use. The support is fantastic. There are so many more functions then any other provider.

None

Convince and user friendly. Self explanatory

Nothing comes to mind. We use it every day and it's good

The store is a useful addition that takes the need for residents to pay by cheque out of the loop. Also provided real time access to information regarding identifying and classifying problematic owners and tenants.

Speed of access and ease of updating the client records.

Response time is sometimes slow if its an update that cannot be performed by building staff

I really like that all the information I need is available. From Board meeting minutes to quotations for services or products the corporation has purchased it's all there. I like that I can book an elevator or a BBQ without having to go down to the concierge and hope he or she is not tied up with anyone. I also like the notification system, keeps me in the loop on everything going on in the building. Helps to arrange a schedule if needed.

Originally it took some time to find everything but after a few times navigating it became very easy to use. I can't say I have any other negative things to say.

The most important point for me and, I would like to highlight is the support and the excellent service of the Condo Control team always gives to us. Quick response and training, also at the time of AGM and Budget, they came here personally on our site to help us and provide the best technical support.

The system is very friendly, it is so easy to find user, unit information, booking amenities etc. Also the reports payment, store activities.

We already send a suggestions to customize a report from stripe with the condo control store, also to include the security to add the number of unit in the order when the credit card payment to match with the stripe.

Permits good management with ease and a forum for residents as well, as well as excellent communication between management and residents.

Ease of installation, deployment and use.

Nothing negative to say generally. There are no functionality problems, and all runs smoothly.

Easy to use, a very good interface, that one can learn how to use it very fast.

System is down often. The report section need some more work.

We are a Condo Board of Directors, we use it to facilitate building management

Comprehensive, not difficult to use, full complement of features

Certain aspects required some debugging and ironing. Improved with time.