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Condo Control vs DoorLoop

Condo Control vs DoorLoop

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Overall Rating
4.7 (184)
4.9 (691)
Ease-of-Use
4.7 / 5
4.7 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.6 / 5
4.7 / 5
Last Review Written
September 27, 2024
September 1, 2024
Pros/Cons
  • Pros

  • The most important point for me and, I would like to highlight is the support and the excellent service of the Condo Control team always gives to us.
  • I've tried 2 other popular management software and Condo Control is most affordable, easy to use, and lots of great features.
  • It is nice to have software that compliments the needs of residents with the operation of the building in a very effective and efficient way.
  • Cons

  • It's unclear how open CCC is to various languages. It's also difficult to gather the older generation online, those who would rather read announcements or find communication through pinboards.
  • The library function is very limited re size of documents permitted and the organization of documents.
  • Haven't run into that many issues that are utterly frustrating, sure somethings could be different but by an large the system acts exactly as is expected.
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  • Pros

  • The most outstanding feature of DoorLoop so far is their awesome customer service. Representatives really do get back to you quickly and seem to have endless patience with every question you have.
  • It’s been about 8 months of use and we’ve been thrilled to see the number of improvements they keep on releasing. The software is only getting better and we’re confident we made the right choice.
  • From start to where i am now, which is still getting to know doorloop, has been great. It is vry user friendly and if help is needed the tech support and even the AI support is great.
  • Cons

  • Sometimes I get confused about where a certain feature can be found and I have to mess around. I think that is me, not the program.
  • Lack of simple owner statements to provide to owners on a monthly/yearly basis - however, I am told this feature is being added very soon.
  • The company-wide vs property-specific settings can sometimes get confusing because there are so many options. Also, a few features are hidden gems that take some effort to ferret out.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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171 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos