Console Cloud

RATING:

4.40

(42)

About Console Cloud

Console Cloud is a property management software designed to help real estate businesses and property owners manage multiple properties, inspection, task scheduling, communications, document storage and more. The creditor management module lets managers create invoices for owners/tenants using the drag-and-drop interface and store payments records for future reference. The accounting functionality in Console Cloud assists organizations with generating rent receipts and invoices with taxes and update custom charges for services using fee scheduling tools. It offers a host of features such as maintenance logs, role-based permissions, data migration, email/SMS notifications, a self-service portal, timestamps and more. Additionally, managers can view transactions, notes...

Console Cloud Pricing

Console Cloud (Accelerate Starter Plan): AU$99.00 Contact Console for custom plans. All pricing excludes GST.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Console Cloud change log
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Console Cloud Reviews

Overall Rating

4.40

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Console Cloud

1 - 5 of 42 Reviews

Stef

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Console Cloud

PROS

Console cloud is an user friendly cloud based program that all my staff members use without issue. I like the fact that I can login outside of the office and get quick answers or complete necessary work like owner disbursements or end of month close, without having to come into the office or contact my administrators to complete duties for me. The team are constantly upgrading and tweaking changes to the system and processes to make things easier and more time efficient. The development team were also very efficient during the times of covid to make adjustments to the program to accommodate no in home routines and whilst others may have had to subscribe to other programs; console created an update allowing tenants to complete virtual inspections directly from the app

CONS

There honestly isn't anything that I like least about the program. Little tweaks here and there I could recommend, but nothing that I would state I don't like.

Reasons for switching to Console Cloud

Wanted a cloud version that could be accessible out side of the office. As well as better features and ease of use

Vendor Response

Thanks so much for your glowing review, Stef. We are so glad that you and your staff find Console Cloud user friendly.

Replied August 2020

Tim

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Life is good

The software is excellent and provides great functionality. Easy to use, regular enhancements. And the support is exceptional.

PROS

Mate. It is so intuitive and easy to use.

CONS

There’s nothing I don’t like. So I can’t answer this

Reason for choosing Console Cloud

Because it suited my business, it fitted by business's practice and was a seamless transition. The support offered for implementation lived up to its promise.

Reasons for switching to Console Cloud

I wanted a cloud solution to suit my small business. Not having to change my business to suit the software.

Vendor Response

Thank you so much for taking the time to leave a review, Tim. We are so glad to hear that you love Console Cloud as much as we do!

Replied July 2020

John

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2023

Terrible customer service and barbaric billing policies and practices

Terrible, they have no consideration for accounts practices, and they do not value their clients. If you miss ONE bill they will suspend your account, it doesn't matter the reason. Talking to them on the phone, they have no ability to reactivate your account over the phone. After not having received an invoice from them, they said they would "investigate", but the account remained suspended while they "investigate".

PROS

Best use for us was Console Go application

CONS

very little flexibility for our needs, I found it to be a rigid platform.

Reason for choosing Console Cloud

kept same software in house as previous outsourced company used.

Susan

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

The Best Property Management Software on the Market

I have been part of the Console Cloud experience right from the beginning as one of their beta testing sites. The experience as been absolutely amazing to contribute ideas and suggestions to help them create a program that is truly designed for property management to streamline repetitive tasks, increase efficiency and provide a far better service to our clients. The support from the Cloud team is consistently outstanding.

PROS

The workflows make keeping track of each property at any given point accurately recorded. Cloud has streamlined the repetitive steps of property management by integrating with other software programs which saves an incredible amount of time. It is so user friendly, easy to learn and new features are being regularly released. I couldn't look after my Properties, Landlords and Tenants to such a high standard without Console Cloud backing me up.

CONS

I would love to have the ability to attach a photo of my Landlords and Tenants to their file. This would give a much more personal connection to enhance a more positive experience of our property management style. I do miss having the selection tool bar fixed to the left hand side of the screen for ease of moving from one application to another.

Reason for choosing Console Cloud

There didn't appear to be any other platform that was embracing a new way of looking at property management like Console was. Console Cloud was asking what the industry operators wanted and needed instead of telling us what they thought we needed.

Vendor Response

Thank you so much for taking the time to leave a review, Susan. Were so glad to hear that your experience with Console Cloud has been so positive.

Replied July 2020

Rebecca

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

My Console Cloud Experience

PROS

The system is very easy to use with information provided in a logical format, and updates/improvements are happening constantly. I like that as a user, I am able to submit an idea on a forum (Cloud Feedback) where other Property Managers and users can see my suggestion and add comments on how it would also improve their experience. It is great to be able to see others have the same idea or have thought of something that will make my life as a Property Manager easier. The developers are able to see why we are requesting certain things and can how popular a slight change would be. I really feel as the end users, we are being heard.

CONS

Improvements on filtering information would be about it however I'm pretty sure there are plans to improve the requirements here anyway.

Reasons for switching to Console Cloud

We were having issue when issuing Owner Statements and had to send them out manually every month as we couldn't trust the emails would go out automatically.

Vendor Response

Thanks so much for your review Rebecca - thanks for participating in our user feedback, and yes a lot of your suggestions are in the works - stay tuned.

Replied November 2020

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