About Console Cloud

Console Cloud is a property management software designed to help real estate businesses and property owners manage multiple properties, inspection, task scheduling, communications, document storage and more. The creditor management module lets managers create invoices for owners/tenants using the drag-and-drop interface and store payments records for future reference.

The accounting functionality in Console Cloud assists organizations with generating rent receipts and invoices with taxes and update custom charges for services using fee scheduling tools. It offers a host of features such as maintenance logs, role-based permissions, data migration, email/SMS notifications, a self-service portal, timestamps and more. Additionally, managers can view transactions,...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

22 Reviews of Console Cloud

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

August 2020

Stef from 4825 Realty

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Console Cloud

Pros

Console cloud is an user friendly cloud based program that all my staff members use without issue. I like the fact that I can login outside of the office and get quick answers or complete necessary work like owner disbursements or end of month close, without having to come into the office or contact my administrators to complete duties for me. The team are constantly upgrading and tweaking changes to the system and processes to make things easier and more time efficient. The development team were also very efficient during the times of covid to make adjustments to the program to accommodate no in home routines and whilst others may have had to subscribe to other programs; console created an update allowing tenants to complete virtual inspections directly from the app

Cons

There honestly isn't anything that I like least about the program. Little tweaks here and there I could recommend, but nothing that I would state I don't like.

Response from Console Australia

Replied August 2020

Thanks so much for your glowing review, Stef. We are so glad that you and your staff find Console Cloud user friendly.

July 2020

Susan from Bastion Property Management

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

The Best Property Management Software on the Market

I have been part of the Console Cloud experience right from the beginning as one of their beta testing sites. The experience as been absolutely amazing to contribute ideas and suggestions to help them create a program that is truly designed for property management to streamline repetitive tasks, increase efficiency and provide a far better service to our clients. The support from the Cloud team is consistently outstanding.

Pros

The workflows make keeping track of each property at any given point accurately recorded. Cloud has streamlined the repetitive steps of property management by integrating with other software programs which saves an incredible amount of time. It is so user friendly, easy to learn and new features are being regularly released. I couldn't look after my Properties, Landlords and Tenants to such a high standard without Console Cloud backing me up.

Cons

I would love to have the ability to attach a photo of my Landlords and Tenants to their file. This would give a much more personal connection to enhance a more positive experience of our property management style. I do miss having the selection tool bar fixed to the left hand side of the screen for ease of moving from one application to another.

Reasons for Choosing Console Cloud

There didn't appear to be any other platform that was embracing a new way of looking at property management like Console was. Console Cloud was asking what the industry operators wanted and needed instead of telling us what they thought we needed.

Response from Console Australia

Replied July 2020

Thank you so much for taking the time to leave a review, Susan. Were so glad to hear that your experience with Console Cloud has been so positive.

July 2020

Tammy from Vitale & Co Property Managment Services

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Why I Chose Console Cloud

If I have had an issue to service is quick to respond and resolve. I love the webinars. They give you an insight to what is coming up, how to use it, and highlights the new features which you don't always have time to discover on your own.

Pros

From a property management view point it covers effectively to day to day functions of a property managers daily roll making it clear and easy to keep on top of the work load which is what I love about it.

Cons

From a business/owner point a view the ease to obtain information on the performance of your business is a little deficient. Having said that since starting to use Console Cloud some 16 months ago it has improved great which is a credit to the team as they have listened to the feed back.

Reasons for Choosing Console Cloud

As a new business I wanted a software that was a one stop shop which I have found. They are continually improving and adjusting to consumers needs. I am not that tech based with my knowledge of software and have used some clunky programs over the years but Console Cloud is pretty easy to use.

Response from Console Australia

Replied July 2020

Thanks so much for your kind words, Tammy. We hope that our new Insights Plus feature will help you obtain better information on, business performance.

July 2020

Tim from Hocquard consulting limited

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Life is good

The software is excellent and provides great functionality. Easy to use, regular enhancements. And the support is exceptional.

Pros

Mate. It is so intuitive and easy to use.

Cons

There’s nothing I don’t like. So I can’t answer this

Reasons for Choosing Console Cloud

Because it suited my business, it fitted by business's practice and was a seamless transition. The support offered for implementation lived up to its promise.

Response from Console Australia

Replied July 2020

Thank you so much for taking the time to leave a review, Tim. We are so glad to hear that you love Console Cloud as much as we do!

August 2020

Lily from Buyers Advocate

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

A great decision

Time efficiency by using the workflows. The yardstick survey is also a game changer for us and has lead into a new growth focus period. Overall we are so happy we made the decision to change from gateway to cloud.

Pros

The integration process was easy. Learning the program was easy - we were worried with having to work from home what this would mean for us however it was still a dream! The workflows are a game changer - especially for lease renewals. I love that it is constantly upgraded.

Cons

Rent calculator - however I understand this is in the works so another positive really!

Reasons for Choosing Console Cloud

We came from Console Gateway so Cloud was an obvious choice to look at. After reading who it was backed by and the constant updates we were confident that whilst there were more popular programs going around at the time that Console Cloud was going to be constantly growing and evolving.

Response from Console Australia

Replied August 2020

WE are so glad to hear that you had a positive experience switching from Gateway to Console Cloud. Thanks for taking the time to leave a review, Lily.