About monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows for ease of use and flexibility to onboard any team and manage multiple projects across the entire team. With a variety of productivity features such as time-tracking, an integrated kanban board, automated notifications, workflow automation, dependencies, multiple views and calendar integration, teams can achieve better and faster results for every project milestone. monday.com offers a collaborative environment that allows project members to communicate, create a knowledge base and share files, images, designs, and other specifications. Wit...

monday.com Pricing

Monday.com offers a free forever plan for up to 2 seats, after which pricing scales based on the number of seats, as well as functionality needed. Paid plans start at $10/seat/month, billed monthly, for the Basic plan and include a minimum of 3 seats. Other plans are outlined below: Basic plan: starting at $10/seat/month billed monthly (or $8/seat/month when billed annually) Standard plan: starting at $12/seat/month billed monthly (or $10/seat/month when billed annually) Pro plan: starting at $20/seat/month billed monthly (or $16/seat/month when billed annually) Enterprise: contact Monday.com for enterprise pricing 14 days free trial, no credit card needed. 30-day money back guarantee.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

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monday.com User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,404 reviews

User Profile

Kim

Verified reviewer

Company size: 2-10 employees

Industry: Outsourcing/Offshoring

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

I love Monday.com!

Where do I start? This software is very affordable, and really helps with small business management. I work in transportation and customs brokerage, and since we implemented Monday.com as our customer facing communication device, we have seen a huge reduction in confusion, less emails being lost, and more customer satisfaction.

Pros

Easy to use, easy to manage, easy to implement. Monday.com portal software has improved our communications with our customers, and is extremely intuitive. Support is there if you need it, and they are consistently improving the features. I highly recommend!

Cons

The only improvement I would suggest is that each time a member is mentioned, the task goes back to the inbox for review. For example, I use the inbox as a to-do list, but what I think is done may have more requirements. It would be nice if the follow ups showed back up on my inbox. It would also be nice to have a payment feature, but I think that may be a third party app we can include. I need to look into it.

Reasons for choosing monday.com

Monday.com was much more responsive on sales and allowed us several weeks to test it out, free of charge. I immediately fell in love with how easy it was to manage and implement.

Reasons for switching to monday.com

Accelo was way over complicated and quite obviously made for IT personnel, and was not as adaptable to international trade situations as I had hoped. Accelo also created a lot of anxiety amongst the staff, so the switch was necessary to support our activities.

User Profile

Jeff

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Best Project Mgmt Software I've Ever Used

I've been using Monday.com for a few years (at the time of this review) for a number of personal projects, more importantly in my career to manage tickets and many different kinds of projects for my IT Department and for software and hardware implementations.

Pros

Monday.com is absolutely amazing! It's extremely intuitive and simple to get up and get using! The different ways that you can setup your Project Boards make it extremely flexible and powerful. I've used other Project Management Software programs, and there isn't anything out there that compares. There are a lot of options for add-on's as well, and more are added monthly. Their how-to videos and great online documentation/help make it simple to get the most from Monday.com. Being able to set the combination of statuses and priorities help you stay focused and the collaboration functionality of the software is also intuitive and powerful. This makes completing projects both fun and productive!

Cons

The software is expensive...particularly compared to competing projects, but don't let this scare you away. Once you get through the free trial period, it will be apparent that it's worth the extra money to use something that's so simple yet powerful and flexible.

Reasons for choosing monday.com

Monday.com is simply more visual in the way it manages projects, more flexible in it's setup, and has far more features that the competing products.

Reasons for switching to monday.com

Monday.com is much more intuitive, much more visual, flexible, and has a far deeper feature set and better overall integration options.

Tony

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
1

Functionality

out of 5

July 2021

Marketing before product

They know how to spend money on marketing. For a while I couldn't refresh a web page anywhere without seeing another Monday.com ad. Unfortunately the were not building a robust product, and most of the successful Monday users I have encountered on the forums seem to fall into 2 categories: 1. They have introduced a material amount of custom code and API work to overcome the deficiencies (although why still pay them, I don't know) or 2. with a little creativity they could be getting the same work done (potentially better) with well designed spreadsheets, but lack the skills or something to do so.

Pros

It looks nice, and if you are in a hypothetical use case, it looks like it will work.

Cons

This is a cleverly designed spreadsheet replacement that doesn't do much more. The ability to manage structured, relational data is virtually non-existent. I should be able to have a relationship in one place, say between an account and a sales person, or a project and a project manager, and somewhere else when I reference that account or project, I should be able to reference the project manager or sales person. But you can't do that here. To make it even crazier, you can mirror data so you can SEE it where it should be (sometimes) but you can't actually use it! The automations and other parts of the software they tout so highly don't recognize the data that is visually present. So far, everything I have tried to do with their software has been a no-go, and their support response is prompt, polite, and weak/useless. They round-robin active support issues so that even on the same issue you are starting over again with every email. This company is a mess and everyone who invested in their recent IPO has been dupped.

Reasons for switching to monday.com

We needed a more robust system. This isn't it. I could do everything I'm doing in Monday today in spreadsheet, and I could do it better and for no cost. But I don't want or need spreadsheets. I need what all of their ads promised me. A functional work operating system that would manage my data in a user friendly way and allow teams to collaborate on getting work done.

Response from monday

Hi Tony, thanks so much for your review. We will let the team know about your feedback, so that we can make monday.com better for all users.

Replied July 2021

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2021

Monday.com - Highly recommended!

Our overall experience with Monday.com has been pretty great! We have been using it for everything including tracking development team projects, software licenses, HR, Admin, managing system applications. Overall its a fantastic tool for collaboration.

Pros

The thing that I like the most about Monday.com is the ease of use and automations. We don't need to provide users with extensive tutorials, just a small demo and they understand Monday.com pretty well. Coming onto automations, they can take some time to setup, but once done, they are well worth it and saves a ton of your time.

Cons

Software integrations - Monday.com still needs to catchup with respect to software integrations. They are still a lot of integrations that are missing. Plus every integration needs to be approved by an admin and there's no way to turn this off.

Reasons for choosing monday.com

Trello is pretty limited when it comes to project management and collaboration. Based on our testing Monday.com was also easier to use and has way too many features compared to Trello.

Melanie

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

It's more robust than what I use it for, but does what I need!

Monday has helped me reign in processes around one project area in our organization and I've found it to be easy and friendly to use.

Pros

Intuitive mostly, easy to get up to speed, easy for my team to learn. Allows me to customize what I need and came with prebuilt options that helped with a quick start. Monday's customer support team is absolutely STELLAR! They've always been incredibly helpful and friendly and their documentation is more up to date than many other SaaS products I've worked with. The sales team was also wonderful when I was starting up. The level of support they've offered was a lot of the reason I chose Monday!

Cons

The only real con for me is the reporting mechanisms, but also, if it was really important I could build my own using the API, so that's a minor flaw. I just wish that I could archive things but still report on those.

Reasons for choosing monday.com

Friendlier software and sales and support staff. More intuitive setup. Pricing made more sense for my use.

Reasons for switching to monday.com

More organizational features, and company shifting away from Trello as a whole.

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