DoorLoop vs Hemlane

DoorLoop has 35 reviews and a rating of 5 / 5 stars vs Hemlane which has 119 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5 / 5 (35)
4.84 / 5 (119)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 2, 2021
October 29, 2021
Pros/Cons
  • Pros

  • This is a team of people that truly care about your success. They listen to your suggestions, they want your feedback, and they may even implement your ideas and features.
  • Also, their accounting and reporting system is comprehensive, but yet really straightforward.
  • Cons

  • I submitted it as a feature suggestion and they took it seriously.
  • Wish screening would also be free, but I understand if it costs money. I just charge my tenants for it and no one has complained.
  • Pros

  • The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business.
  • Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless.
  • Cons

  • When an operation fails to perform, it simply prompt an error message.
  • There is no app, that is my only complaint. We operate our real estate investment/property management business primarily by phone.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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110 Recommendations
13 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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