DoorLoop vs Yardi Breeze
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.1 / 5
Value for Money
4.7 / 5
4.1 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.7 / 5
4 / 5
Last Review Written
September 1, 2024
September 17, 2024
Pros/Cons
Pros
- The most outstanding feature of DoorLoop so far is their awesome customer service. Representatives really do get back to you quickly and seem to have endless patience with every question you have.
- It’s been about 8 months of use and we’ve been thrilled to see the number of improvements they keep on releasing. The software is only getting better and we’re confident we made the right choice.
- From start to where i am now, which is still getting to know doorloop, has been great. It is vry user friendly and if help is needed the tech support and even the AI support is great.
Cons
- Sometimes I get confused about where a certain feature can be found and I have to mess around. I think that is me, not the program.
- Lack of simple owner statements to provide to owners on a monthly/yearly basis - however, I am told this feature is being added very soon.
- The company-wide vs property-specific settings can sometimes get confusing because there are so many options. Also, a few features are hidden gems that take some effort to ferret out.
Pros
- Friendly customer service and onboarding. Once we launched the support continues and we are very pleased.
- The customer service is terrific. The representatives are friendly, helpful, patient and very knowledable.
- I love the simplicity of the program and how user-friendly it is. The integration was also super easy and I was able to set it up with the help of an amazing Yardi team.
Cons
- Meaning, each month once charges are posted you have to go search for those negative charges and manually apply them. That's IF your monthly charges post automatically.
- There were a few glitches. I encountered one with the Receivables where I could not see them and had to manually post unable to use the Future Monthly Charges.
- But that took weeks to get done. Honestly a horrible onboarding experience and I would go with appfolio if I had to do it all over again.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
169 Recommendations
130 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
