Easy Storage Solutions

Easy Storage Solutions

4.79

(659)

What isEasy Storage Solutions?

Price Starts from

$45.00 per month

Easy Storage Solutions is best for:

Property Management
Best For Most Business Sizes
Supports Cloud Based Platforms

The top things reviewers say:

Great value for money
Great ease of use
Great functionality

Easy Storage Solutions is a cloud-based property management system for self-storage companies. The system features a website that supports credit card processing as well as online payments and booking. The solution can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections and perform other crucial processes for self-storage businesses. Easy Storage Solutions has automatic data ba...

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How much doesEasy Storage Solutions cost?

Price starts from $45.00 per month

Easy Storage Solutions charge based on how many units or spaces the customer has, starting at $45 per month.

Free trial: available

Free version: unavailable

What training doesEasy Storage Solutions offer?

Easy Storage Solutions offers the following training options:
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

What features doesEasy Storage Solutions offer?

Top Easy Storage Solutions features and user ratings for each are:

Invoice Management

4.0

(3)
Electronic Payments

4.9

(25)
Customer Management

4.7

(22)
Recurring/Subscription Billing

4.8

(20)
Lead Management

3.9

(14)
Multi-Location

3.8

(9)
Access Controls/Permissions

4.8

(15)
Reservations Management

4.3

(15)
API

4.2

(6)
Real Time Notifications
Security Gate Access Control

What support doesEasy Storage Solutions offer?

Easy Storage Solutions offers the following support options:
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Easy Storage Solutions does not offer:
  • 24/7 (Live Rep)

What deployment options doesEasy Storage Solutions offer?

Easy Storage Solutions offers the following deployment options:

Cloud, SaaS, Web-Based

Easy Storage Solutions does not offer:

Windows (Desktop)
Chromebook (Desktop)
iPhone (Mobile)
Mac (Desktop)
Linux (Desktop)
Android (Mobile)
iPad (Mobile)
Windows (On-Premise)
Linux (On-Premise)

Easy Storage Solutions Reviews

Overall Rating

4.79

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Easy Storage Solutions

1 - 5 of 659 Reviews

User Profile

Corky

Verified reviewer

2-10 employees

Retail

More than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed March 2019

I've been with Easy Storage 4 years

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units. Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want. There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs) Just think, you can have independent management of you manager and cheaper than you can do it in house. The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.

PROS

Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.

CONS

Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.

Julie

2-10 employees

Hospitality

Less than 6 months

Review Source
This review was submitted organically. No incentive was offered

Reviewed August 2020

Love this software

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

I have confidence that my software is doing what it should and that my storage business is running smoothly.

PROS

This software is so easy to use, very user friendly and logical. I had to enter all my customers into the software because I was unable to get a spreadsheet of my customers from my current software. After that the integration was very easy. We were up and running in just a few days. I love that the customer profile has all the info you need for each customer including billing and history. I love that customers can book and pay online and that we now have a website for our business. Customer service is top notch!

CONS

I don't see any negatives at this point.

Reasons for switching to Easy Storage Solutions

We had lots of technical issues with the other software. There was no ability for customers to book or pay online and no website for my business. Also the cost was very high as they charge for use of the product and technical support separately. The cost is almost triple.

Irene

Less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed May 2018

Not impressed

OVERALL RATING

2.0

EASE OF USE

2.0

VALUE FOR MONEY

3.0

CUSTOMER SUPPORT

3.0

FUNCTIONALITY

2.0

The business can keep running after our emove disaster.

PROS

I am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing. It does the job, but in my opinion it really does not offer anything to earn such glowing reports.

CONS

It's confusing. It is not an all in one program. You need to have a totally separate company for processing payments, which also costs a lot. This software does not function as an accounting program. They sell that service separately from what I understand. Instead of crediting a charge you simply void it. The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document. They probably offer a separate report writer for another charge if you desire better reports. They do not offer any financial reports at all other than the management report which is not professional or good quality. Lets just say it is not what I expected and I have been very disappointed in it.

Vendor Response

Irene, Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us! Thank you for your business and your feedback!

Replied June 2018

Jill

1 employee

Commercial Real Estate

Less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed July 2022

The perfect management solution for a small storage unit facility!

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

I am so thankful for an affordable option for my small business. The others I looked at were unaffordable, and I find that Easy Storage Solutions does everything that I need, and each time I reach out with a question, it is answered quickly and professionally.

PROS

I appreciate that there is a management option for a small storage unit facility that is both robust and affordable. It does everything that I need it to do to keep my facility running smoothly, saving me so much time, and allowing me to offer convenience and professionalism to my customers.

CONS

Occasionally I will run across something that I feel could be a little more user friendly or convenient, but for the most part nothing really jumps out. It is usually just a matter of using the help feature or emailing support, and figuring out how to accomplish what I set out to do.

Reason for choosing Easy Storage Solutions

Easy Storage Solutions was better suited to the small size of my facility. I could not justify the high cost of the other companies in comparison to the income generated. I found that Easy Storage Solutions had everything I needed to run my business, and was AFFORDABLE!

Richard

2-10 employees

Warehousing

Less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed January 2020

Fantastic!

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend.

PROS

Great features. Easy to use. Upgraded from software we’ve used for about 18 years. Wow! What a difference. The automation of monthly billing, payments, etc. is a valuable asset to our company. Website is great! Should have found this company years ago. Gate integration was a snap. Highly recommend Easy Storage Solutions. Very satisfied customer.

CONS

Setting up customer accounts took time but that was expected. After that. It was a breeze.

Reason for choosing Easy Storage Solutions

Affordable and met the needs of our facility.

Reasons for switching to Easy Storage Solutions

Our online contract vendor was going away. We either had to go back to paper or get into the 21st century. We chose to go with Easy Storage Solutions. Their system integrated with our TSSA contract no problem. Very happy with the new cloud based system. Can’t say enough good things.