Easy Storage Solutions Software


Easy Storage Solutions is a cloud-based property management system for self-storage companies. The system features a website that supports credit card processing as well as online payments and booking. The solution can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections and perform other crucial processes for self-storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. The system can generate statistical reports, handle online customer rentals, retain customer contact information and integrate with Google maps.

Recurring payments can be automated within the system, and site facility maps can also be uploaded to the system. Online booking can be conducted on the website as well. The system includes a customer portal that allows storage customers to log in directly and make payments, check their accounts or book additional units.

Supported Operating System(s):
Web browser (OS agnostic)

463 Reviews of Easy Storage Solutions

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  • Christi from Jackson Storage Solutions

    Number of employees: 2-10 employees

    August 2018

    Easy Storage Software Really is Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software can be used by people not familiar with computers and the customer support is wonderful.

    Cons

    Nothing at this point, it has been a very helpful tool to have.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brandon from Angels in Goliad RV Park

    Specialty: Manufactured Housing

    Number of employees: 2-10 employees

    August 2018

    Affordable with great customer care. Lacking functionality for rv park.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked the price and terms of this software. It also carried the basic functions I required. We tried to make it work for my rv park, but after it was all said and done I was basically running the park by hand.

    Cons

    The software required too many work arounds for rv park usage. I think it'd be fine for storage. We knew this going in, but tried anyways.

    This review was submitted organically. No incentive was offered
    Review Source
  • Todd from A2Z Storage LLC

    Specialty: Self-Storage

    Number of employees: 1 employee

    July 2018

    Excellent value and support!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to use. I am a first time storage unit owner and the support from Easy Storage Solutions has been excellent.

    Cons

    I haven't found any yet. Anytime I have trouble figuring something out I have been able to get a simple answer from the support staff.

    This review was submitted organically. No incentive was offered
    Review Source
  • DOnald from NRO properties

    Number of employees: 2-10 employees

    July 2018

    This is the most helpful software I have ever used!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All my info is in one place and I don't have to worry about losing it.

    Pros

    It keeps all the data and payments so you don't have to worry about losing your info and also the tenants can pay on line, rent on line, taking credit cards is a very big plus!

    Cons

    That we didn't have it years ago, I have no issues with the program, the customer service team always helps me out with any problem or questions I might have.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Heather from GC Mini Storage LLC

    July 2018

    Absolutely top notch customer service! Would recommend this software to anyone!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to run the business, set up was great with the help of the customer service staff and great tutorial videos.

    Pros

    Easy to use and access. We can use our smart phones to rent a unit, process a payment, or see who is in a unit.. So handy. At a quick glance I can immediately see tenants who have paid on time, who is late, or who is locked out. It helps me keep track of what is going on everyday with our and its and revenue.

    Cons

    From an administrator point of view, there are very few things I would tweak. There are 4 different locations of units and we have them all set up seperately. I wish when logging in to the system I would not have to log in to each site when I want to view it. Just takes a few seconds to do so it is not a big deal.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kelly from AdapCS

    Specialty: Self-Storage

    Number of employees: 2-10 employees

    July 2018

    Disappointing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I do not recommend this company. However, it is slightly better than our previous home-grown system.

    Pros

    The map of units is the best feature and is very useful. The system has a lot of functionality, although we don't use much of it.

    Cons

    The invoices are confusing to clients. When I signed up, they specified that I could export my data at any time. This turned out to be untrue - I have since asked for my data and they do not make it available, making it difficult to change providers. They frequently make unwanted and poorly planned updates to the functionality (one update basically reset our external-facing website with no prior notice, but luckily I don't use the external facing website because the user interface is not very user-friendly and I am embarrassed to give clients access to it). You can only use one credit card processor.

    This review was submitted organically. No incentive was offered
    Review Source
  • Scott from Double D Storage

    Specialty: Real Estate Developer

    Number of employees: 1 employee

    July 2018

    Easy Storage Solutions means "Easy"

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Just the software that I was looking for to use from any device anywhere

    Pros

    Ease of use and setup. Support got me started quickly with very little training. They also offer credit/debit card processing which makes life easy.

    Cons

    Site map is difficult to build, but there is a grid view which makes things easier. Their first choice in card processing was a very large minimum, but they offer another good choice.

    This review was submitted organically. No incentive was offered
    Review Source
  • Dan from Advanced Secure Storage

    Specialty: Self-Storage

    Number of employees: 1 employee

    July 2018

    Great Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great for small storage units facilities.

    Pros

    The software has increase our collections and the customer service is unbeatable. They are always there when I need help.

    Cons

    I had to upgrade both my computer and gate software to be able to sinc the gate with the new software.

    This review was submitted organically. No incentive was offered
    Review Source
  • Alexander from Middle Tennessee Storage

    July 2018

    Intuitive, Simple, Cost Effective

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quick response from customer support when needed, simple interface. Ability to access remotely from mobile devices.

    Cons

    No ability to interface with lower cost gate interfaces. Financial info reports could use some fine tuning, unable to generate report to identify customers enrolled in auto pay.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Easy Storage Solutions, Easy Storage Solutions

    August 2018

    Alexander, Thank you for your feedback; we genuinely appreciate it as it helps us improve our software and customer experience. You mentioned an inability to integrate with lower cost gate software. We have a list of all gates we integrate with right inside your software. We are also constantly updating to accommodate as much as possible. As for your request for reports, we are always adding reports and are currently in the process of an update for them! I hope that helps! Thanks again! -Alyssa

  • David from 5K Storage

    July 2018

    They have been so helpful and made the set up a breeze.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All of our records and payments are nicely organized by this software. It is super easy for our customers to use.

    Pros

    I like how it is user-friendly and can be easily conformed to match exactly what you want. They helped us get all of our info integrated nicely into the software.

    Cons

    There is nothing I dislike about the software. Everyone has been very helpful and always respond very quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sloane from Dynamic Properties

    July 2018

    ESS makes my daily life easier. It has everything I need to smoothly run storage.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its so much easier than what we were using before. I can also rent a unit from my phone, while standing next to the unit!

    Pros

    Customer service: It's always there when I'm not sure how to do something or need help
    Look: The software looks so much better now that they updated it
    Charts: It has charts, lists, and forms for almost anything I could possibly want
    Website: Super easy-to-use way to edit our website. And when I do have questions, they're always nice about helping!

    Cons

    A few have the updates have made a couple things work strangely (extra late fee's where they aren't supposed to be) but I've called and they've immediately gotten to work on fixing whatever happened.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Quinn from BlueCross

    Specialty: Health Care

    Number of employees: 1,001-5,000 employees

    June 2018

    Outstanding

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to use. Just love it and would recommend to a anyone. Holds a crazy amount of storage and every company needs this.

    Cons

    I honestly wouldn’t pick any. I was so impressed with this product from the first time my company used it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Zach from Black Bear Storage

    June 2018

    Quick response time!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy Storage Solutions is the Go-To software program. I searched for months to find the right fit. The software and staff swayed me and I'm satisfied.

    Cons

    There is a learning curve with using the software. If you spend enough time with it you will figure it out but you definitely have to put some time in to know how to use it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Easy Storage Solutions, Easy Storage Solutions

    August 2018

    Zach, Thank you for your feedback! We appreciate the opportunity to improve our software. I am so glad that you are enjoying the software. If you have any questions about how to do something feel free to give us a call! Any of our support staff can teach you what you need to know! Thanks again! -Alyssa

  • Shawna from Pleasant View Warehouse

    Number of employees: 1 employee

    May 2018

    Great Company!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    time saver

    Pros

    Help is available when ever I need a simple question answered, user friendly, you can have multiple users, we use it on mobiles/iPad to make things easier when not at a desk! All the features we need!

    Cons

    Hard to rely on it doing everything automatic but it has saved so much time and headache! Not to much we have found we dont like.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Irene from Riverside Self-Storage

    May 2018

    Not impressed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The business can keep running after our emove disaster.

    Pros

    I am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing. It does the job, but in my opinion it really does not offer anything to earn such glowing reports.

    Cons

    It's confusing. It is not an all in one program. You need to have a totally separate company for processing payments, which also costs a lot. This software does not function as an accounting program. They sell that service separately from what I understand. Instead of crediting a charge you simply void it. The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document. They probably offer a separate report writer for another charge if you desire better reports. They do not offer any financial reports at all other than the management report which is not professional or good quality. Lets just say it is not what I expected and I have been very disappointed in it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Easy Storage Solutions, Easy Storage Solutions

    June 2018

    Irene, Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us! Thank you for your business and your feedback!

  • Dawn from Swift Storage, INC.

    Specialty: Self-Storage

    Number of employees: 2-10 employees

    May 2018

    Easy Storage Solutions ROCKS!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    CUSTOMER SERVICE! They are amazing. The product is great, does exactly what I need it to do and they've been there when I needed them to hold my hand and left me alone when I didn't. It's a perfect balance.

    Cons

    I have not yet found any cons. It's been easy to use, the most difficult part has been training everyone in my office to not run to the card file.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alejandra from Westport realty inc.

    Specialty: Real Estate Developer

    Number of employees: 11-50 employees

    May 2018

    All in one, easy to use

    Ease-of-use
    Functionality
    Quality
    Support

    Easy Storage Solutions is boss

    Pros

    Tenants are able e-sign their documents (leases, amendments, other documents) as well as pay their rent online. I love the reminder texts that can be chosen as sometimes I don't look at my email as much as I check my texts.

    Cons

    We sometimes have tenants that want to expand their space into a recently vacant neighboring space and that means changing the square footage, etc. (basically making a brand new suite). This can be tricky to do and sometimes seems impossible.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    May 2018

    Excellent company and great service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and easy to find. Customers not having to sign up in person or with a paper contract saves valuable time.

    Cons

    I wish it was easier to change the information about each individual unit and I am not sure if it is an option but a notification each time something was done would be nice.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Easy Storage Solutions, Easy Storage Solutions

    August 2018

    Hello, Any of our support staff would be happy to teach you how to change information for individual units and how to turn on notifications when changes are made! Feel free to give us a call! Thank you!

  • Brody from CENTURY 21®

    Number of employees: 501-1,000 employees

    May 2018

    Amazing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I was looking for a solution for my storage units and this one brings them all together in one easy to use platform.

    Cons

    I wish there was a way to easily make all units change status. I set them all up as unavailable because they were rented then had to individually make them each available before I could assign them to existing renters.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Renee from Downtown Storage Center

    Specialty: Self-Storage

    Number of employees: 1 employee

    May 2018

    Easy Storage Solutions has exceeded our expections.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy Storage has been a great addition to our business.

    Pros

    Easy Storage's customer support team is there is answer all of your questions. Most answers are available through the support tab in the software and don't even require a call or chat.

    Cons

    I would like to be able to customize the reports. Several sort options are available to this isn't a huge issue.

    This review was submitted organically. No incentive was offered
    Review Source
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