I like the Text and Email features. I also enjoy that Bluemoon and Core Logic are integrated within the system.

The lack of being able to build your own reports.

Love how user friendly it is. Everything is on one application.

Great software that provides great value for the money.

I love how easy the system is to navigate. I also enjoyed the multiple integration options to additional vendors and partners to expand the multilevel use of the platform.

I love how user friendly the software is. I also love how you can get support so quickly when needed.

The texting is amazing, there are some easy flow things that i absolutely love.

I have enjoyed working in Resman. Customer Support is always helpful and I love the detailed reports and easy access to information.

This allows us more flexibility and control over which services we choose to use. They are one of the friendliest softwares for our on-site teams and have super good help videos and instructions.

It is so easy to catch on. Very important for a learner like me.

That is fantastic and makes a Hugh difference. Shorter wait time would be better.

I love resman, again, user friendly, nice customer service. Love the home screen too.

Sometimes the program lags or is not working correctly. If with that being said it doesn't take long for the site to go back up and work properly again.

This is the best property management software I have used. I would recommend them every time.

The ease of use is great, we also have cutonized reports that facilitate pur reporting and tracking of investmengs.

I love how user-friendly Resman is. I also love the fact that there is a support team I can reach out to if I have any questions.

The dashboard is  useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

When onboarding new employees, the acclimation is much quicker than with previously used softwares. The reporting options available are fantastic.

On sites sometimes struggle with inputting application dates and move in dates to be the same date.

They are very knowledgeable and friendly. Resman has many cool features and reports that help with everyday tasks.

The seamless integration is so important because it increases reliability and reduces systematic errors. I also love the philosophy of minimizing the number of clicks.

Instead of having different modules added on in an attempt to stay updated, REsman has a smooth, fully integrated platform that is user friendly and was easy (relatively) to install.

What I liked most was the sense of accomplishment when I see everything that I have entered integrated.

My experience with Res Man has been great. I have been using the software for roughly 4 years, it has been very intuitive and helpful.

Onboarding was great, though costly, they had a great team get everything into their system and we had a great trainer come to our office and train the staff.

We still have money missing. A lot of features there isn’t a way to undo.

I will say the owners sometimes have trouble signing in, or remembering user name or password and we have to reset that on our end.

Another bug that we have been waiting over 1 /12 weeks for them to fix. Their support is the worst I have ever experienced in the IT world.

The software is intuitive and very solid. Tons of features, more than one could possible use, which is great.

I have found this product to be user friendly and allows us to better serve our communities.

We needed something to work with our existing association management software and FrontSteps has working perfectly.

In a short amount of time, we have transformed the overall user experience for our company, yielding positive results.

The worst Product and Support I have ever experienced.

Communication is extremely poor, i find myself every week sending emails with no response, i mean NO response.

The websites we use for our associations have many benefits, and saves the associations money for distributing newsletters, flyers, etc. which is always a good thing.

Ease of Integration with TOPS One and synchronization with  back office functions.

Frontsteps is a great company with professionals who are dedicated to their craft. Always responsive and friendly, I look forward to working with them for a long time to come.

FrontSteps has been very helpful and timely in resolving support questions.

Easy to use and the technical help and customer service are great.

Any time I have reached out to the IT Help Desk they were awesome. This is a great software program and the people behind it are even better.

As the administrative person utilizing this Frontsteps for Association websites, I like the ease of the functions to get done what I need.

There are constraints that do not allow the end user flexibility in undoing or removing  an entry or repairing a mistake.

It allows for many options and different processes that allow the user to perform their job. Another aspect I enjoy is the integrated accounting within the Caliber.

I have been handed over the website without any formal training and do find it difficult to navigate the back end of the site at times.

Lack of response from customer service. Videos supplied didn't work.

Again, being charged a large fee to pay dues seems outrageous to me, again, not sure if this is a fronts steps issue or not.

The files section is not use friendly either. You are unable to drag items/documents from 1 file to another.

Frontsteps is a crappy software package. It is very limited in terms of customizing, they change features without telling clients, their service is bad, and they do not backup their servers.

From an End User Prospective Failed to meet Expectations.

The interface is extremely poor. Naming of menu items and submenus make no sense.

My experience has been a good one. Always helpful and on top of things.

Fairly easy to use although there was no training.

Great place for community to use all tool to communicate with Condo Board of Directors. It as helps BOD to send out bulletins to the community with ease.

Now they don't answer the phone, you leave a message, and/or you submit issue via e-mail and it takes one week before you hear back from them.

Great company, great innovation, the employees are always pleasant.

US Dollar

ResMan simplifies multifamily and affordable property management. 

Automate finances seamlessly with advanced AR and transparent audit trails. Engage prospects efficiently through centralized leads and real-time SMS communication. Boost visibility with dynamic CRM and user-friendly websites. Ensure compliance effortlessly with our analytics center. Access real-time insights with 3-click navigation and stay connected via SMS updates. Enjoy unmatched customer support and seamless implementation.

Transforming Financial Management:

ResMan’s advanced AR process automates accounts receivables, collections, and record-keeping. Enjoy real-time transparency via audit trails and customize GL accounts for precise financial control. Simplify budgeting with historical data from your General Ledger, empowering strategic planning and decision-making.

Efficient Prospect and Applicant Engagement:

Centralize leads effortlessly, automate tasks, and communicate in real time through SMS integration. ResMan's Chatbot ensures instant responses, enhancing customer satisfaction and engagement. Capture contact details and communication history within a streamlined lead funnel, boosting efficiency in managing prospects and applicants.

Boosting Property Visibility with Marketing Tools:

Organize leads effectively with our dynamic CRM. ResMan’s Contact Center enables seamless communication. Visually appealing websites optimize tenant attraction. Guide leads through the leasing journey, maximizing conversion rates and enhancing property occupancy. ResMan’s marketing suite ensures your properties gain the visibility they deserve.

Stress-Free Compliance Management:

Navigate affordable housing regulations effortlessly with ResMan. Our compliance analytics center provides vital KPIs, ensuring adherence to regulatory standards. Streamline certification approvals, guaranteeing compliance across multiple subsidy programs. ResMan simplifies the complexity of compliance management.

Intuitive Interface and Real-Time Insights:

Gain strategic views of vital metrics with ResMan’s intuitive design and 3-click navigation. Access real-time boardroom insights across your portfolio, regions, or specific properties, enhancing your decision-making process. Stay connected with residents through SMS integration, fostering a sense of community and keeping them updated on developments.

Exceptional Customer Support and Seamless Implementation:

Experience peace of mind with ResMan’s exceptional customer support. Our dedicated team is ready to assist, ensuring you harness the platform's full potential. Seamless implementation guarantees a smooth transition, allowing you to maximize ResMan’s power from day one. ResMan ensures unparalleled customer satisfaction and operational efficiency. Your Real Estate Success Starts Here. Choose ResMan.

LongDescription

Lease Tracking

Tax Management

Faculty/Staff Management

Electronic Payments

Payment Processing

Property Management

Customizable Reports

Access Controls/Permissions

General Ledger

Financial Analysis

Late Fee Calculation

Financial Management

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Transaction Monitoring

Commercial Property Management

Template Management

Accounting

Email Templates

Self Service Portal

Contact Management

Lead Management

Email Marketing

Online Payments

Property Database

Compliance Management

Background Screening

Channel Management

Maintenance Management

Tenant Tracking

Client Portal

Real Time Notifications

Vacancy Management

Workflow Management

Residential Leases

Insurance Management

Residential Properties

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Templates

Billing & Invoicing

Tenant Portal

Expense Tracking

Website Management

Real Time Reporting

Reporting/Analytics

Contact Database

Lease Management

Credit Check

Drag & Drop

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Task Management

Document Management

Financial Reporting

Owner Portal

For Real Estate

Interaction Tracking

For Property Managers

Bank Reconciliation

Occupancy Management

Analytics

Forecasting

User Management

Recurring/Subscription Billing

Retail Leases

Trust Accounting

Lead Capture

Document Storage

Activity Tracking

Data Synchronization

Digital Signature

Recurring Invoicing

Referral Tracking

Contract/License Management

Task Scheduling

Ad hoc Reporting

Listing Management

Cash Flow Management

Lead Distribution

Pipeline Management

Calendar Management

Customizable Fields

Room Booking

Housekeeping Management

Data Import/Export

Email Tracking

Lead Generation

Audit Trail

Mobile Access

Transaction Management

Sales Reports

Mac OS

Web browser (OS agnostic)

Windows 8

Contact ResMan for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ResMan

In Person

Live Online

Webinars

Documentation

Videos

The FRONTSTEPS Community mobile app serves as a powerful tool that establishes a bridge between community management teams and homeowners. The app's user-friendly interface and advanced features allow community managers to optimize their daily tasks, improve communication with homeowners, and reduce stress, ultimately boosting productivity.

With the app's centralized location, community managers can swiftly respond to homeowners' requests, assign tasks to team members, track progress, and access crucial data. The app ensures seamless operations and efficiency, so that everything runs smoothly without a hitch.

Homeowners can leverage the app's abundance of resources and information available at their fingertips. They can keep up with community news and announcements, pay bills, report issues, and communicate with management teams, all through their mobile device. The app's smart chatbot feature is also a convenient tool that provides instant answers to homeowners' inquiries, 24/7, without having to wait for office hours or speak with a live representative.

Overall, the FRONTSTEPS Community mobile app is an essential technology for any community that seeks to upgrade their management processes and offer an exceptional experience to their homeowners and management teams. By adopting this technology, communities can reclaim their time, focus on more important tasks, and provide homeowners with efficient and convenient communication channels, leading to their satisfaction.

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