Escapia
About Escapia
Awards and Recognition
Escapia Pricing
Pay a flat monthly fee based on the number of properties you manage. No percentage fees per booking, no additional cost for listing on Vrbo, no surprises — pricing you can plan for. Pricing starts at $9 per unit based on a 100-unit customer. Contact us for your custom pricing quote!
Starting price:
$10.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Escapia
1 - 5 of 148 Reviews
Cristina
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Escapia Review 2024
Our overall experience has been a good one. I know there will always be hiccups along the way, but being able to reach out to a responsive support team is critical. So if it wasn't for the Escapia support team coming to the rescue during those times, my rating would probably not be as good.
PROSEasy to use and customer support is awesome and agents have always been professional and kind.
CONSOver the last 2 years, I've learned a lot of different features in Escapia but learned new things along the way.
Reasons for switching to Escapia
We were forced to make the change since V12 was going to be obsolete.
Gerardo
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Excellent PMS but needs modernizing
We used Escapia for more than 8 years but we had to always rely on third party solutions to connect with Airbnb, Inntopia and even our own website, so we decided to move away to a more modern and friendly solution. Bit don’t get me wrong, Escapia even though dated is extremely well designed and work very well.
PROSThe accounting, housekeeping and work order modules are incredibly well designed.
CONSThe pricing module is not friendly and cumbersome. Doesn’t have a direct connection with Airbnb and doesn’t have a built in website solution
Reason for choosing Escapia
Escapia offered better support and it was a more natural step up for FRS users.
Reasons for switching to Escapia
FRS was dated as it was DOS based, but in my opinion it was (is) the best PMS ever made.
Jeremy
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Essential Software for Vacation Rentals
Escapia has evolved over the years, so much so, that I believe we stuck with the right software and appreciate how modules have been updated and improved. Still more to go in my opinion but it is making my job easier as time goes by. Thank you.
PROSSupport Team is outstanding - friendly, efficient and patient saints!
CONSInflexible in certain areas. We have had to make accommodations to the software in order to satisfy our business model: (i.e. when it comes to managing 30 day rentals, the calendars and rates need to be closely monitored; we pay our internal reservations a commission based on rent revenue and had to devise a way to track this over and above 3rd party agent commissions; we have policies that differ by property and some functionality must be universal for all properties.
Bethany
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Ugly and complicated, but mostly works
Escapia does do most of what it needs to. Especially from an accounting perspective, Escapia works for managing properties and owners, rates, fees, contracts, etc. Escapia also does integrate (with some flaws...) with a lot of other property softwares and listing sites. Finally, I have had mostly good experiences working with Escapia Support, and Homeaway Integration support when trying to figure out integration issues between Escapia and VRBO and other listing sites.
CONSThe sheer number of times that I had to contact support while using this product bear witness to the fact that it is not easy to use at all. Escapia can do a lot of things, but in order to get it to work you first have to be able to figure it out. There are all kinds of little nooks and crannies all over the software - boxes that have to be checked and extra steps that have to be remembered - if you want it to function. It's also not very pleasant to look at, which isn't a big deal, but also doesn't help. Compared to MyVR's interface Escapia just looks old and ugly. We gave up altogether on setting up an Escapia website, and went with MyVR instead. Overall, Escapia does work for us, and does do what it needs to, but it's not a fun system to use.
Jamie
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Would Shop Again! A+++++
I am overall very pleased with Escapia. Having used multiple platforms over my career in the vacation rental management industry, Escapia has been the easiest to navigate and the most user friendly. We always receive speedy follow up to any issues that might arise or for any questions we might have, and I have always felt supported. And, I greatly value and appreciate Escapia's desire to continually improve on and add to their offerings. 10 out of 10!
PROSSetup/Distribution was easier than anticipated. Our reps took great care in getting us up to speed on integrating and using the software. The software is easy to navigate and the Self-Help articles have been incredibly useful in re-learning or resolving any issues without having to reach out to Support.
CONSThis isn't necessarily a "Con", but in Escapia's efforts to update/upgrade and offer new user functions, we were momentarily "down" often, which I attribute to upgrades being made to the system. Once these were completed however, we did not have any issues.
Reason for choosing Escapia
Mainly because at the time of purchase we were soley advertising on VRBO and Escapia was an easy transition. The ease of use/setup compared to alternative products we were reviewing made Escapia a no-brainer.