--- title: "Guesty Software Reviews, Demo & Pricing - 2026" description: "Review of Guesty Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/property/guesty-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/) / Guesty Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/guesty-profile/alternatives/) # Guesty Review From $23/month Free trial 3 plans Wondering if Guesty is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Guesty 4.6 [(1032)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Pricing Starting at $23.00 per month ### About Guesty Guesty is the world’s #1 AI-powered vacation rental software for short-term rental hosts, built to help you scale with less effort. Trusted by operators managing 500K+ properties, the Guesty Distribution Hub™ gives you best-in-class connections with real-time sync to Airbnb, Vrbo, Booking.com, and 60+ channels. You can then manage all bookings and messaging from one place thanks to the Multi-Calendar and Unified Inbox. Whether you’re a host getting started with Guesty Lite or a manager scaling a complex portfolio with Guesty Pro or Guesty Enterprise, you’ll find the tools to grow smarter and faster. On average, most users see a 33% revenue boost in their first year. With 300+ new features every year, Guesty is at the forefront of innovation with a range of AI tools. The Guesty PriceOptimizer™ drives revenue, Guesty ReplyAI™ speeds up your communications, and GuestyPay Protect™ protects you from fraud. And there’s so much more. Explore all you can do with Guesty at guesty.com Do you work for Guesty? [Manage this product listing](https://www.g2.com/products/guesty/claim_requests/new?auto=true) Wondering if Guesty is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. ## Guesty User Interface ## Popular Guesty Alternatives Main Product Guesty 4.6 [(1031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.36Value for money - 4.33Customer support - 4.49Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/) 4.8 [(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.68Value for money - 4.83Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Jurny](https://www.softwareadvice.com/crm/jurny-profile/) 4.5 [(45)](https://www.softwareadvice.com/crm/jurny-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.53Value for money - 4.59Customer support - 4.56Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) 4.5 [(2236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.36Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $65.00 per month Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price ## Guesty Pros and Cons We analyzed 1,032 verified reviews for Guesty to find out what actual users really think. Select to learn more Broad Feature Set And Updates Guesty offers a wide range of features, including custom fields, reporting, and a reliable API. Users appreciate ongoing improvements, frequent new feature releases, and the ability to manage multiple tasks in one interface. The platform is user-friendly and provides flexibility for different business needs. Efficient Property Management Tools Managing properties is streamlined with Guesty, making it easier to handle multiple listings, automate messages, and oversee daily operations. Users value the ability to add or remove properties, view everything in one calendar, and integrate with other management tools for large portfolios. Helpful Onboarding And Guidance Getting started with Guesty is supported by thorough training, helpful guides, and responsive support. While the platform has a steep learning curve due to its rich functionality, users find setup and implementation straightforward with professional assistance and accessible resources. High And Unclear Pricing Structure Pricing for Guesty is considered expensive and sometimes confusing, with additional fees for reservations and cancellations. Users mention a lack of transparency, unexpected charges, and higher costs compared to competitors, making it challenging to justify the value for some businesses. Booking Glitches And Double Bookings Booking management in Guesty can be problematic, with users experiencing syncing issues, double bookings, and integration challenges with channels like VRBO and Booking.com. Manual handling of payments and limited flexibility add to the frustration, impacting guest experience and revenue. Slow And Limited Support Options Guesty's customer support is often described as slow, with delayed responses and reliance on ticket systems rather than live assistance. Users report difficulty reaching representatives, unresolved issues, and a lack of urgency, which can be frustrating during critical problems. ## Guesty Pricing and Plans Guesty has three plans. Lite is $23.00/mo billed monthly. Pro and Enterprise are custom-priced. Free trial Lite $23.00 per month For 1-3 listings Lite plan includes: - Airbnb and Google Vacation Rental integrations - Reservation Management - Unified Inbox - Multi-Calendar - Task Management - Integration With Payment Systems - Mobile Management - Direct Booking Websites - Stripe Payment Integration - 24/7 Chat Support Pro Custom Quote Available Tailored for 4-199 listings Pro plan includes: - Advanced Booking Features - Unit Management - Accounting - Revenue Management - Includes CRM and Lead System - Owner Portal - Advanced Analytics - Open API - Customizable Templates - Dedicated customer success manager Enterprise Custom Quote Available Solutions for 200+ listings Enterprise plan includes: - Mobile App - Workflow Automations - Property Management - Premium Support - Customized analytics - Advanced Reporting - Tailored Onboarding - Enterprise-grade security Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Guesty pricing compare to alternatives? Guesty's starting price is $23.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Guesty4.6[(1,032)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) | $23.00 /mo | Available | Not available | 4.4 | | [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.7 | | [Jurny](https://www.softwareadvice.com/crm/jurny-profile/)4.5[(45)](https://www.softwareadvice.com/crm/jurny-profile/reviews/) | $4.00 /mo | Not available | Not available | 4.5 | | [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) | $65.00 /mo | Available | Not available | 4.4 | Guesty4.6[(1,032)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) * * * Starting price $23.00 /mo Free trial Available Free version Not available Value For Money 4.4 - [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)4.8[(719)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.7 - [Jurny](https://www.softwareadvice.com/crm/jurny-profile/)4.5[(45)](https://www.softwareadvice.com/crm/jurny-profile/reviews/) * * * Starting price $4.00 /mo Free trial Not available Free version Not available Value For Money 4.5 - [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)4.5[(2,236)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) * * * Starting price $65.00 /mo Free trial Available Free version Not available Value For Money 4.4 ## Guesty Features - Popular features found in Channel Management Calendar Management Campaign Management Data Synchronization Dynamic Pricing Incentive Management Lead Management Multi-Channel Distribution Order Management Partner Portal Pipeline Management - More features of Guesty 1099 Preparation Accounting Accounts Payable Accounts Receivable Activity Dashboard Ad hoc Reporting Alerts/Notifications Analytics API Availability Indicator Availability Management Billing & Invoicing Billing Rate Management Booking Management Booking Notes Built-in Accounting Calendar Sync Cash Flow Management Channel Analytics Channel Management Client Portal Commission Management Communication Management Communications Management Contact Management Content Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Customer Support Customizable Branding Customizable Reports Customizable Templates Dashboard Data Import/Export Discount Management Document Management Document Storage Electronic Payments Email Management Employee Management Expense Tracking Extended Stay Financial Management Financial Reporting For Property Managers For Vacation Rentals Front Desk Management GDS/OTA Integration General Ledger Generative AI Group Reservations Guest Check-in/Check-out Guest Communications Guest Experience Management Guest Tracking Housekeeping Management Inbox Management Income & Balance Sheet Inventory Control Inventory Management Inventory Tracking Invoice Management Listing Management Maintenance Management Maintenance Scheduling Marketing Automation Mobile Access Mobile App Multi-Channel Campaigns Multi-Channel Management Multi-Channel Marketing Multi-Location Multi-Property Occupancy Management Online Booking Online Payments Online Reservations Opportunity Management Owner Portal Owner Statements Partner Management Payment Processing Performance Metrics Point of Sale (POS) Portfolio Management Price/Margin Management Promotions Management Property Database Property Management Rate Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Updates Recurring Invoicing Reminders Rental Management Reporting/Analytics Reporting & Statistics Reservations Management Revenue Management Reviews Management Role-Based Permissions Room Booking Sales Reports Search/Filter Short/Long Term Rental Single Property SMS Messaging Social Media Integration Task Management Tax Management Tenant Management Tenant Screening Tenant Tracking Third Party Booking Third-Party Integrations Transaction History Trust Accounting User Management Vendor Management Website Integration Website Management Workflow Management Work Order Management ## Guesty Integrations PriceLabs Integration rated 4.8 from 175 reviews Stripe Payments Integration rated 4.4 from 93 reviews Breezeway Integration rated 4.6 from 18 reviews Rentals United Integration rated 4.0 from 15 reviews Beyond Integration rated 4.3 from 11 reviews Turno Integration rated 4.7 from 11 reviews See all 35 integrations ## Guesty User Reviews ## Guesty customer ratings - Overall rating: 4.6/5 - Total reviews: 1,032 ### Rating distribution - 5 stars: 786 reviews (76%) - 4 stars: 146 reviews (14%) - 3 stars: 35 reviews (3%) - 2 stars: 19 reviews (2%) - 1 star: 46 reviews (4%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.4/5 - Customer support: 4.3/5 - Functionality: 4.5/5 --- ### Guesty Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I enjoy using guesty and the integrations it has with other apps. It’s been improving so much over the past months! and I also love the support it gives when I contact them! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The connectivity with other apps and how they synch really well together. I like to use Guestyapp to manage the information safely for my guests too #### Cons messaging - it’s a bit too complicated to find how to message each guest, because of all the columns it creates in the same page #### Vendor response Hi Elisa, Thank you for sharing your thoughtful feedback with us. We are delighted to hear how much you enjoy using Guesty, along with our app integrations, seamless connectivity, and customer support. Supporting your business as it grows is our top priority, and we appreciate your note regarding the messaging interface. Feedback like yours helps us continuously refine and improve our platform to better serve you. We look forward to continuing to build a strong, trusted partnership with you. Best regards, The Guesty Customer Experience Team Replied October 2026 --- ### Guesty API - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been working with guesty since 2017 and I've had the opportunity to see how this company has grown. As a software engineer I've always received support from technical team, although they are always open to our improvements suggestions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like must about Guesty is their API. Having I'm a Software Engineer this API brings a lot opportunities of customization for every Guesty feature. #### Cons Guesty does not have a open sandbox environment to allow developers make tests without affecting real data of our customers. #### Vendor response Hi Yolanda, Thank you for your review and for being a valued partner with us since 2017. We are glad to hear that our API and technical support team have helped you build custom solutions over the years. We also appreciate your feedback regarding an open sandbox environment, as insights from software engineers like you help us improve. We value your long-standing trust in Guesty and look forward to continuing our partnership. Best regards, The Guesty Customer Experience Team Replied October 2026 --- ### One of our favourite vendors - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall almost everything that I tried to do was possible quite easily. This isn't taken for granted. Thumbs up! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Guesty is very open to feedback. Their API is reliable and feature-rich. They also have plenty of useful integrations. #### Cons The financial side needs some love and care - especially around bulk editing of taxes and fees but the team assured me that it is coming. #### Vendor response Hi Eran, Thank you for taking the time to share your feedback with us. We are glad to hear that you find our platform easy to use, our API reliable, and our interface modern. Building a trusted partnership with you is our top priority, so we really appreciate your constructive input regarding bulk editing for taxes and fees. We are actively working on improving this area to make managing your financial processes much seamless for you. Best regards, The Guesty Customer Experience Team Replied October 2026 --- ### Excellent experience. I recommend it. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I would certainly recommend it to other hosts without a doubt. It has supported our growth and opened great avenues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent platform with constant improvement. It is our third PMS since we started the company and it is the one that has been more comprehensive and stable to accompany our portfolio growth. #### Cons Since the offering is so broad, sometimes the focus is on the new shiny thing vs strengthening the core offering. #### Vendor response Hi Daniel, Thank you for sharing your thoughtful feedback with us. We are glad to hear that Guesty has been a comprehensive and stable partner in supporting your portfolio's growth over time. We also truly appreciate your honest note regarding our core offering versus new feature development. Feedback like yours helps us keep our priorities aligned with what matters most to our hosts. We are committed to continuously strengthening our platform so we can continue to earn your trust and support your business for years to come. Best regards, The Guesty Customer Experience Team Replied October 2026 --- ### A powerful PMS for growing professional property managers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Guesty has been very positive. We use it as the operational backbone of our short-term rental management business, and it has allowed us to centralize reservations, communication, channels and many recurring tasks. It is a powerful platform once properly configured, although there is a learning curve and some areas could be simplified. For a professional operator managing multiple properties and channels, Guesty provides a solid foundation for scaling operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Guesty gives us one central platform to manage multiple properties across different booking channels. The channel management, automated guest communication, reservation management and integrations are particularly useful for our daily operations. It saves a significant amount of time and makes it possible to manage a growing portfolio without increasing the administrative workload at the same pace. We also appreciate the large ecosystem of integrations with tools such as PriceLabs and Chekin. #### Cons Some parts of Guesty could be more flexible and intuitive, especially when dealing with more complex multi-unit operations. Certain settings are spread across different sections and can take time to understand or configure correctly. Pricing is also relatively high, particularly as the number of listings grows, #### Vendor response Hi Lena, Thank you for sharing your thoughtful feedback with us. We are glad to hear that Guesty serves as a reliable operational backbone for your growing business, helping you centralize reservations and save valuable time. We truly value your trust as you scale, and we take your comments regarding usability and pricing to heart as we continuously work to refine our platform and better support complex operations. We look forward to continuing our partnership and supporting your success every step of the way. Best regards, The Guesty Customer Experience Team Replied October 2026 --- ### So sad to say goodbye - Overall rating: 5/5 - Reviewer: Star B. - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My best experience was being able to dig into the advance reporting and identifying booking trends... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used Guesty for several years to manage our short-term rental portfolio, and it was a great platform for what we needed. Guesty provided the tools to efficiently manage our properties, and the platform was consistently evolving to keep up with the needs of the vacation rental industry. One of the biggest strengths was the reporting capabilities, especially with the upgraded features, which provided valuable insights into portfolio performance. We are no longer using Guesty simply because we no longer manage short-term rentals, not because of the platform itself. Overall, Guesty was a great solution for managing and growing our STR portfolio, and I would recommend it to other property managers looking for a robust PMS. #### Cons The basic reporting is not my favorite because I am an analytical person and need to have an insight on the overall picture. #### Vendor response Hi there, Thank you so much for taking the time to share your feedback with us. We are truly glad to hear that Guesty was a valuable partner for your short-term rental portfolio over the years and that our advanced reporting tools provided you with the insights needed to track your business trends. While we miss having you as a customer, we completely understand your transition away from short-term rental management and wish you the absolute best in all your future ventures. Best regards, The Guesty Customer Experience Team Replied October 2026 --- ### Automated reports don't work, repeated promises not kept - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We were told Guesty's monthly reporting would be fully automated, but this has never worked correctly. Figures pulled through from Booking.com are wrong every single time, meaning we have to manually check and correct them each month — completely defeating the point of automation. Despite repeated attempts to get this fixed, the issue persists, and support has been unreliable throughout. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The concept of centralised, automated reporting across booking channels is exactly what we needed — when it works as intended, it would save significant admin time. #### Cons Automated monthly reports do not work correctly — Booking.com figures are wrong every time and require manual correction. Repeated attempts to get this fixed have failed. Call-backs promised by the support team have not happened; we get emails instead, which don't resolve the issue. Communication from our customer success manager has been almost non-existent for months. #### Vendor response Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the direct booking website, the account cancellation process, and your concerns regarding continued charges. We understand how frustrating it can be to repeatedly follow up on these matters, and we regret the inconvenience this has caused. Your feedback has been shared with the relevant teams for further review. We appreciate you bringing these concerns to our attention and helping us identify areas where we can improve. Sincerely, The Guesty Customer Experience Team Replied October 2026 --- ### STR owner or manager? I'd recommend Guesty any day of the week - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been great and that's why we've been with them for the last 4 years, growing from zero to more than 400 STR listings with them as our PMS partner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They fully support us with any questions that we have and they've helped us evolve as a business every step of the way. Their Customer Success managers are great and really want to help you succeed. I recommend with my eyes closed. #### Cons They offer so many tools and perks (which is honestly really positive), but it can sometimes feel a little bit overwhelming given that they are rolling out so many new product updates that we don't have the operational bandwidth to test them all. #### Vendor response Hi Samuel, Thank you for taking the time to share your thoughtful feedback with us. We are truly honored by your continued trust over the last four years and are thrilled to have supported your incredible growth from zero to over 400 listings. Partnering with you every step of the way is deeply rewarding for our team, and we remain dedicated to ensuring you always feel supported as your business evolves. We also appreciate your feedback regarding the pace of our product rollouts and are working hard to make exploring new features as seamless and manageable as possible for your operations. Best regards, The Guesty Customer Experience Team Replied August 2026 --- ### I'm a Guesty Fan! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Over 2.5 years with Guesty, the relationship genuinely evolved into something collaborative. What started as a customer experience grew into a real partnership — I worked closely with the team, provided feedback, shared ideas, and was able to test new features firsthand. The account management team actually listened, which made all the difference. It became a mutually beneficial dynamic where my input shaped the product and their responsiveness shaped my experience. It's a rare thing to feel that kind of connection with a software vendor, and it made the overall experience genuinely wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Make it much shorter.What stands out most about Guesty is the people and the platform's commitment to continuous improvement. The team is knowledgeable, responsive, and genuinely invested in your success — they feel like partners, not just support staff. On top of that, the product evolves consistently, with updates that clearly reflect real user feedback. In a fast-moving industry, having a software partner that keeps pace makes a real difference. #### Cons The platform moves fast, which is one of its strengths — but occasionally that momentum means new features ship before the foundation is fully solid. Bugs do surface from time to time, and it can feel like the focus on building new things sometimes takes priority over ensuring existing functionality is airtight. A bit more attention to stability and polish would go a long way. #### Vendor response Hi Tasha, Thank you so much for your kind words and for being such a valued partner over the last 2.5 years. We truly appreciate your feedback regarding our teams commitment and the collaborative relationship we have built together; it is exactly the kind of partnership we strive for. We also take your comments on platform stability and polish to heart, as we are dedicated to ensuring our foundation is as solid as it is innovative. Your trust means everything to us, and we look forward to continuing to evolve and grow alongside your business. Best regards, The Guesty Customer Experience Team Replied July 2026 --- ### Guesty Experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleased with Guesty. Still working out a few small issues. Highly recommend onboarding one on one. So great to have everything in one platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love having all platforms, Airbnb, VRBO, and Booking.com combined into one calendar and messaging inbox. #### Cons Customer service is lacking. Would love to see a chat feature with a more automatic way to get an answer to a question or help with an issue. #### Vendor response Hi Lois, Thank you so much for sharing your feedback with us. We are thrilled to hear that you love having your Airbnb, VRBO, and Booking.com channels combined into one unified calendar and inbox. Your trust in Guesty Lite to manage your short-term rental means a lot to us. We also appreciate your honesty regarding our customer service and the desire for an automated chat feature. Building a reliable and supportive experience is our top priority, and we are actively working to improve our support options to better serve you. We are glad the onboarding and setup were well worth the effort, and we look forward to supporting your business as you grow. Best regards, The Guesty Customer Experience Team Replied June 2026 --- Showing 1 - 10 of 1032 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) ## Guesty Popular Comparisons [Hostaway vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/hostaway/)[DoorLoop vs Guesty](https://www.softwareadvice.com/property/doorloop-profile/vs/guesty/)[Jurny vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/jurny/)[Buildium vs Guesty](https://www.softwareadvice.com/property/buildium-property-manager-profile/vs/guesty/)[ResMan vs Guesty](https://www.softwareadvice.com/property/ensoware-resman-profile/vs/guesty/)[Innago vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/innago/)[Entrata vs Guesty](https://www.softwareadvice.com/property/entrata-profile/vs/guesty/)[Rent Manager vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/rent-manager/)[OwnerRez vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/ownerrez/)[TenantCloud vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/tenantcloud/)[Yardi Breeze vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/yardi-breeze/)[Uplisting vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/uplisting/)[Hostfully Guidebooks vs Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/hostfully/)[AppFolio Property Manager vs Guesty](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/guesty/)[CiiRUS vs Guesty](https://www.softwareadvice.com/hotel-management/ciirus-profile/vs/guesty/)[Escapia vs Guesty](https://www.softwareadvice.com/hotel-management/escapia-profile/vs/guesty/)[Avantio vs Guesty](https://www.softwareadvice.com/hotel-management/avantio-profile/vs/guesty/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/guesty-profile/alternatives/) ## Other Top Recommended Channel Management Software [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1626) Recently recommended **0** times [Rentals United](https://www.softwareadvice.com/crm/rentals-united-profile/) **3.9** (138) Recently recommended **0** times [servis.ai](https://www.softwareadvice.com/product/113880-FreeAgent-Network/) **4.6** (71) Recently recommended **0** times [Hostify](https://www.softwareadvice.com/hotel-management/hostify-profile/) **4.6** (71) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Guesty with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice