---
title: "icon"
description: "Reviews of Hemlane. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Hemlane is a good fit for you!"
source_url: "https://www.softwareadvice.com/property/hemlane-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Hemlane Reviews

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# Hemlane User Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(189)

4

(31)

3

(4)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.8

Functionality

4.6

* * *

### Pros

"All the features are excellent—from marketing tools to tenant onboarding, as well as the tenant help portal, work order management, and year‑end statements"

"Hemlane provides real estate investors with the perfect pairing of technology capabilities and outstanding people to support you and your tenants."

"Overall, we give them high marks and believe with their continued commitment to customer feedback, investment in the platform's capabilities, it will continue to bring greater value to real estate investors and tenants."

### Cons

"The lack of communication from landlord to tenant no return call or message in 2 months and nothing they do have a 15 dollar a day late fee that’s climbs high"

"Eg. After you send out a showing appointment request to a client, you cannot send a different showing appointment after canceling the previous one."

"Sometimes the instructions when I ask support are not very clear regarding issues I am working through."

* * *

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Hemlane Reviews, Pros and Cons - 2026 Software Advice