Hotelogix vs Rentec Direct

Hotelogix has 178 reviews and a rating of 4.34 / 5 stars vs Rentec Direct which has 178 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.34 / 5 (178)
4.63 / 5 (178)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 15, 2021
November 17, 2021
Pros/Cons
  • Pros

  • Accommodating and I like much the 24hrs service.
  • We always liked how the support team is 24/7. Not all softwares are comprehensive as this one for the price its charging.
  • Cons

  • The account isn’t even a month past due and they choose to block access, so night audit and checkout for guests could not be completed.
  • Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.
  • Pros

  • Software is great and very comprehensive. The support is very good as well.
  • Ease of use; e-signing; great potential tenant reports.
  • Cons

  • Every time I have had an issue with the software it turned out to be user error or ignorance of the product.
  • No copy of that email anywhere in Rentec. I can check a box to copy the mail to myself when I send it, but when I get it, it does not show it sent to the other email address, just to me.
Pricing Range
Product Demo
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FrontRunners

2022

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26 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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