# Infor HMS Software Reviews, Demo & Pricing - 2026 > Review of Infor HMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/property/inforhotel-profile --- [Home](https://www.softwareadvice.com/) / [Online Property Management Software](https://www.softwareadvice.com/property/web-based-property-management-software-comparison/) / Infor HMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Infor HMS 2026: Benefits, Features & Pricing Wondering if Infor HMS is right for your organization? Our Online Property Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Infor HMS 3.3 [(6)](https://www.softwareadvice.com/property/inforhotel-profile/#reviews) Pricing Starting at $15.00 per month ### About Infor HMS Infor Hospitality Management Solution (HMS) is a cloud-based property management solution (PMS) adaptive to meet today’s and tomorrow’s hospitality challenges. Infor HMS is used to manage a wide range of properties, and is recommended particularly for hotel chains, resorts, cruise lines, casinos, campgrounds, and government lodges. The system offers integrated hospitality management applications including front desk and property management, yield and revenue management, central reservations, housekeeping, CRM, financials, business intelligence, analytics, and maintenance management. It can easily integrate with point of sale, sales and catering, price optimization, and other applications. Infor HMS offers mobile functionality to engage with guests and empower staff: • Offer mobile-based guest check-in and check-out. • Provide easy hotel room key access. • Reduce nonessential, face-to-face interactions with service staff via contactless processes. • Improve visibility and precision with automated housekeeping and concierge task management. • Make guest services available anywhere in the hotel. The system is iPad and iPhone accessible and combines social, mobile, analytics and cloud... technologies to monitor usability and connectivity. Infor HMS is used for midsize to large properties, and can be implemented on-premises or in the cloud as a hosted system. The solution is a scalable, secure, and stable platform. Hoteliers can rely on Infor’s deep hospitality knowledge, experience, and strong relationships with industry leaders. Wondering if Infor HMS is right for your organization? Our Online Property Management Software selection experts can help you in 15 minutes or less. ## Infor HMS User Interface ## Popular Infor HMS Alternatives Main Product Infor HMS 3.3 [(6)](https://www.softwareadvice.com/property/inforhotel-profile/#reviews) Ratings Breakdown - 3.50Ease of use - 3.0Value for money - 2.67Customer support - 3.33Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) 4.3 [(129)](https://www.softwareadvice.com/hotel-management/roommaster-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.19Value for money - 4.17Customer support - 4.07Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.7 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/) 4.0 [(393)](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.99Value for money - 4.04Customer support - 3.99Functionality Pricing Starting at $40.00 per month Get Price ## Infor HMS Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Basic $15.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Infor HMS Features - Features of Infor HMS Accounting Activity Dashboard Analytics Availability Management Billing & Invoicing Booking Management Booking Notes Built-in Accounting Calendar Management Catering Management Channel Management Communication Management CRM Customer Database Customer History Customer Support Customizable Reports Data Import/Export Discount Management Employee Management Front Desk Management Group Reservations Guest Experience Management Housekeeping Management Loyalty Program Maintenance Management Marketing Automation Multi-Language Multi-Property Online Booking Online Payments Payment Processing Point of Sale (POS) Promotions Management Property Management Rate Management Reporting/Analytics Reporting & Statistics Reservations Management Revenue Management Reviews Management Role-Based Permissions Room Booking Single Property Spa/Activity Management Task Management Third Party Booking ## Infor HMS User Reviews Overall Rating 3.3 Ratings Breakdown 5 33% 4 17% 3 17% 2 17% 1 17% Secondary Ratings Ease of Use 3.5 Value for money 3.0 Customer support 2.7 Functionality 3.3 Have you used Infor HMS and would like to share your experience with others? VR Verified Reviewer Hospitality 201-500 employees Used daily for more than 2 years Review source Reviewed October 2018 True Cloud PMS 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Infor HMS is a progress PMS solution, where new enhancements are released every quarter. Initially, our experience's were not great in 2016, as HMS was somewhat lacking in features. In 2018, we have integrated practically all our system's in Infor HMS, delivering best in Class functionality. Paperless check-in via IPad is the best product out there. Housekeeping Mobility, saves your business 12 thousand a year, as its included FOC! New check-in app allow's you to provide VIP Check-in Expierence like no other! Cons: The new enhancement's do come in wave's, and mandatory. Takeup of new changes can be quite challenging to some. Read More SB Scott B. Verified reviewer Hospitality 51-200 employees Used daily for less than 6 months Review source Reviewed May 2021 Satisfaction with INFOR HMS 5 Overall, we are very happy with the INFOR HMS. The onsite training was top notch, the functionality and ease of use is amazing, and the reports that are available give us the ability to forecast and adjust as needed to maximize profitability. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The reports that are available are extremally helpful. Training time with new employees has been greatly reduced. This is the third PMS that we have had and by far the best. Functionality and ease of use is amazing. Cons: The lack of a Defense Travel Service Module. It would be very helpful if we could message all in our system via e-mail. We have new challenge that will affect all our out of state travelers. The lack of rental car availability in Alaska will no doubt have an adverse impact on the majority of our customers. Being able to send a PSA to all our inbound guest through INFOR would be very helpful. Reasons for choosing Infor HMS It was the desire of the Pacific Region to select a product that would best serve the multiple properties in the Recreation Lodging enterprise. We collectively found INFOR would best meet our needs. Reasons for switching to Infor HMS Galaxy was purchase by Marriott and they informed all independent properties they would not allow us to renew our contract. Read More XH Xin H. Verified reviewer Hospitality 201-500 employees Used daily for less than 12 months Review source Reviewed April 2022 Terrible! 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing. This system single handling destroyed the hotel's staff morale. Only feature that is better is remote friendly, meaning you can log in at home and use it since it is web-based. Cons: Everything. Our hotel "upgraded" our system from OPERA to Infor HMS. After 3 months of using Infor HMS, clearly OPERA is way more advance in their program. Infor HMS can improve on their billing screen, room assignment, finding guest reservations past/future, everything you can think of as it is NOT USER FREINDLY, you have to take multiple steps to do a single thing. It's basically an EXCEL Sheet someone created from their mother's basement. Reasons for switching to Infor HMS "Better" Support Read More AK Abigail K. Verified reviewer Hospitality 51-200 employees Used daily for more than 2 years Review source Reviewed February 2020 User Friendly! 4 I think its user friendly, but could use some change in its customer support features. Ratings Breakdown 4 Ease of use 3 Customer support 4 Functionality Pros: HMS is incredibly user-friendly. It is easy to navigate using the drop down menus, and its bright, bold pages make it easy to read. Everything is fairly straight forward. Cons: I do not like the customer support options; often feels like phone tag and representatives can be hard to understand. HMS would also slow down somewhat regularly, causing a negative impact when we made reservations or checked people in, as we would be waiting a while for things to load. Read More MM Marianna M. Hospitality 10000+ employees Used daily for more than 2 years Review source Reviewed February 2018 HMS uploaded new features. Not too crazy about it. 3 It is easy system as opposed to other programs I have worked on. Also I can log into program from home, or other window options. Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: The drop menus are self explanatory. Functionality is easy to work the program . Easy to log into the system from different windows. Cons: Not crazy about printing or separate folios. The screen does not show what you want to immediately print. And there is a long pause when printing. Read More PL Perrine L. Used daily for less than 6 months Review source Reviewed January 2018 Waste of time 2 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: You can choose a lot of different options to personnalize HMS for you hôtel. The support is always friendly as I have to contact them almost every day (which is not a good point of course). Cons: I use HMS since less than 6 months and I already regret my last software. Never seen a software so slow. Be patient, very very patient and ask your customers to be too. Too much crashs on the system, the support knows some of them but they can't do anything about it... Updates at any time without informations so you can't work for a moment and you don't even know what was the updates. Who made it, seriously ? Someone who's never at the front desk, for sure ! Sorry if there's mistakes, english is not my birth tongue. If you have to change your software, definitely don't choose HMS. Infor needs to improve and works a lot on it !! Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Online Property Management Software [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) **4.2** (333) Recently recommended **90** times [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) **4.5** (2230) Recently recommended **90** times [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) **4.6** (627) Recently recommended **81** times [DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/) **4.8** (705) Recently recommended **60** times Stuck Between Options? 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